Mitel 5330/5340 manual Override Intrude, Paging, Record a Call

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Mitel 5330/5340 IP Phones - User Guide

Override (Intrude)

When you dial a number whose owner has enabled Make Busy, your phone displays a message indicating that the line is busy. You have the option to override this setting.

To use Override when you encounter a busy tone:

1.Press the key you programmed as Override.

2.Wait for an answer.

Paging

To use Paging:

1.Lift handset.

2.Press the Page softkey or the key that you have programmed as Page.

3.Dial the Paging zone number (if required).

4.Make the announcement.

Record a Call

This feature uses your voice mail system to record your telephone conversations.

Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator.

To start recording while on a 2-party call:

•Press the key you have programmed as Record Call.

Note: Your system may be programmed to automatically begin recording external calls when you or the other answers.

To control recording, do one or all of the following:

•To pause recording, press the Pause softkey.

•To resume recording after pausing, press the Resume softkey.

•To stop a recording without saving it, press the Erase softkey or (CANCEL).

•To stop and save a recording, press the Save softkey.

Putting the call on hold saves the recording; taking the call off hold starts a new recording.

Depending on system programming, hanging up or pressing (TRANS/CONF) or a DSS key, may also save the recording.

To listen to a recording:

1.Lift the handset.

2.Access your voice mailbox.

3.Follow the prompts to retrieve the recording.

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Contents Mitel 5330/5340 IP Phones User Guide Trademarks Table of Contents About Your Phone Using Other Features 5330 IP Phone About Your Phone5340 IP Phone Elements of Your Phone Feature FunctionWhen indicator is … It means that … Feature FunctionRing/Message Indicators Protect your hearing Tips For Your Comfort And SafetyAdjust the viewing angle Dont cradle the handset5340 IP Phone Windows Using Your Default Phone Window And KeysGetting Started with Your Phone Logged in as 5340 IP Phone Default Window and Keys Feature FunctionMessage Waiting DNDUsing the Settings Application Using Your Phone ApplicationsSpecify Language Phone Customizing Your PhoneSpecify User Information PhoneSpecify Audio Feedback Options Press Play Error ToneSpecify Display Brightness and Contrast Press Brightness and ContrastPress Superkey Phone Adjust Ringer Volume and PitchPress Ring Adjust Enable a Screen Saver 5340 onlyFeatures available for programming on programmable keys Programming Features On Your KeysFeature Clear Programming from a Key Programming Feature Keys Using the Settings ApplicationPress Programmable Keys Edit Key LabelsTo program Speed Call Phone Press Feature KeyProgram Superkey to a Key Press Speed Call To Program Speed Call Using Superkey PhoneProgramming Applications on Your Keys Press Edit Number Using the People ApplicationMaking And Answering Calls Press Edit NameEnd a call Press Hang Up or CancelPhone Book Answer a callAuto Answer Transfer Call HandlingHold MutePress Yes to select External or Internal calls ConferenceSwap Call ForwardingAttendant Call Hold Remote Retrieve Using Other FeaturesAccount Codes Phone Call Forward Remote I Am Here Auto Latch MicrophoneCallback Press Call Me BackPress Call Logging Call Logging Call HistoryCall Pickup Call Park PhoneDirect Paging Direct Paging Handsfree Answerback EnabledCampon Phone state before Page arrives Direct Paging Handsfree Answerback DisabledGroup Listen To answer the Direct Page indicated by single burst of toneDo Not Disturb Headset Operation Group Paging / Meet Me AnswerMessaging Callback Phone Make BusyMessaging Advisory Press Turn Msg On PhoneNight Answer Messaging Cancel CallbackMusic Phone Press Msgs/Sent Press Erase Msg Press SuperkeyRecord a Call Override IntrudePaging Speed Call Reminder PhonePress Reminder Using Your Phone With The 5310 IP Conference Unit