Casio 40DHB0002USAR manual Short Cut Keys, Screen Pop

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Phone Manager

Short Cut Keys

The Short Cut keys tab allows you to change the short cuts assigned to specific features or functions. To change Short Cut Keys:

1.Click the Command you wish to change.

2.Select the Short Cut Key from Select new shortcut drop down box.

3.Click Assign.

Screen Pop

Phone Manager Pro only.

This enables integration to contact management packages. This allows Phone Manager to Screen Pop contact details. The following content management packages are supported ACT! 6.0, 7.0, Goldmine 6.0, 6.7, Maximizer 7.5 Enterprise, 8.0 Enterprise and Microsoft Outlook.

The Screen Pop options are only available when the content management packages are installed and are detected by Phone Manager. The Phone Manager uses the following screen pop order if more than one application is selected in the screen pop tab.

1.Act! 6.0, 7.0

2.Goldmine 6.0, 6.7

3.Maximizer 7.5 Enterprise, 8.0 Enterprise

4.Outlook 2000/2003, Outlook XP

5.External Program

This means that if both Act! and Goldmine is selected, only Act! will be used for screen pop. Phone Number

•Internal - Check this box to pop the Phone Manager for Internal numbers.

•External - Check this box to pop the Phone Manager for External numbers. Phone Mode

•Ringing - Check this box to pop the Phone Manager when the phone rings.

•Answering - Check this box to pop the Phone Manager when you answer the phone.

Phone Manager User Guide	Page 37
IP Office	40DHB0002USAR Issue 13a (22nd September 2005)

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Contents IP Office Page Table of Contents How To Call HandlingTable Of Contents Page Introduction Getting StartedPhone Manager Pro Phone Manager Lite Phone Manager PC SoftphoneFeature Phone Phone Manager Feature ComparisonPhone Manager User Guide IP Office Logging Getting StartedStart Programs IP Office Phone Manager Logging OnPage Main Window Phone ManagerCall Status Icons Call StatusNumber FromMessages Call HistoryStatus Add to Directory Call Number backAdd to Speed Dial Add to OutlookOut Missed Messages AllTo collect your new messages Speed Dials Speed Dial Options Conference External Speed DialsDoor Account CodesQueue VoicemailStatus ScriptPark a Call Call Park AreaTag a Parked Call Language Configure MenuProfile Load SkinPBX Configuration Information Import Configure DirectoryExport CloseDirectory Entry ConfigurePreferences Do Not Disturb ForwardingTelephone Park ID Phone ManagerQueue ID Agent ModeDoor Release Select AllScreen Pop Short Cut KeysConfiguring your Screen Pop Software Please select your preferred audio codec for VoIP Audio CodecFrames per packet Confirm VoIP IP AddressConfiguring Compact Mode Preferences Compact ModeActivating Compact Mode Start in Compact ModeSlider Using Phone Manager in Compact ModeChanging the Custom Date Format Date & Time SettingClock Type USB SettingsChanging the time displayed Remember Password Check Box Enable Instant Messaging SupportInstant Messaging ServerSelect required mailbox Personal Distribution ListsList ID List NameCreating a Personal Distribution List Default SizingAdding members from an existing Personal Distribution Lists Click Create to create your Personal Distribution ListSaving your profile ProfileLoading your profile Click Save ProfileFunctions Menu Park/UnPark1-4 F9-F12 Ringback when free internal onlyBusy Not Available Ins Busy Wrap Up DelDirectory List CallRingback Account Code Call with Account CodeTransfer TransferBlind Transfer Absent Status Account CodeCall Handling Icons Microphone VolumeF5 Record Function KeysPC Softphone Operation Hands Free OperationAgent Mode Operation Help Menu IP Office Conferencing CenterConfiguring your Preferences ConfigurationSpeed Dials Changing the External Default NumberExternal Speed Dials Internal Speed Dials Status Speed Dial TooltipsPresence New VoiceMailsEdit Speed Dial Form Directory Entries Make a Call using a Directory EntryCreate a Directory Entry Edit a Directory EntryCreate a Directory Entry from an Existing Call Default SizingCreate an MS Outlook Contact from an Existing Call Select Add to OutlookPage Make a Call Call HandlingHands Free Making a Call PIN RestrictionsSpeed Dials Place Call On Hold Receive a CallTake a Call Off Hold End a CallClear a Call Tag a CallTransfer a Call Blind Transfer a CallTag a Transferred Call Transfer a Call to Another Users VoicemailCreate a Conference Call Remove a Member from a ConferenceReclaim a Call Collect Your New Voicemail MessagesPark a Call Unpark a CallPhone Manager User Guide IP Office Answer a Call Set Ringback When FreeAnswer a Call Waiting Call Tag FormSet an Absent Message Delete all Calls from the Call History Making a Call with an Account CodeWorking with Queues How To To cancelTake Your Calls from Another Extension Forward Your Calls to Another Location Set a Do Not Disturb Exception Number Set Do Not Disturb DNDRemove a Do Not Disturb Exception Turn Call Waiting On/Off Transfer Back to Forwarded ExtensionTurn Voicemail On/Off Turn Voicemail Ringback On/OffSelect the Tabs to Show in Call History Turn Off Hook Operation On/OffCreate a Speed Dial Create a Speed Dial Group Member Create a Instant Message Speed Dial Create a Speed Dial from the IP Office DirectorySelect Add User Delete a Speed Dial Edit a Speed DialCreate a Speed Dial to a Users Extension Make a Call Using a Speed DialCreate a Speed Dial While Creating a Directory Entry To Make a Call Using an Account Code Using Account CodesUsing an Account Code Once a Call is in Progress To Assign an Account Code to a Call in ProgressHints & Tips for System Administrators System AdministrationPhone Manager Lite/Pro Glossary Phone Manager User Guide IP Office Phone Manager User Guide IP Office Page Index Phone Manager Users Guide Page AL7 1LZ