Casio 40DHB0002USAR manual Hands Free Operation, PC Softphone Operation

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Phone Manager Users Guide

Hands Free Operation

The Phone Manager Pro application can be used in conjunction with a Hands Free phone and/or headset.

When using a Hands Free phone and/or headset the 'phone' should be left off-hook permanently. The "Off Hook Operation" option must be set under the Telephone tab of the Configure Preferences dialogue box. All calls are answered, transferred, queued etc by clicking the appropriate Call Handling Icons and by following the instructions provided in the Make a Call help text.

Note that under normal operation nothing is heard in the headset when the 'phone' is left in the off-hook state. Ringing Tone is heard in the headset when an incoming call is presented to the extension. Clicking the Answer icon at this point answers the call (equivalent to picking up a normal phone). When making an outgoing call Dial Tone is heard when the Call button in the Call dialogue box is pressed.

PC Softphone Operation

The System Administrator can create VoIP extensions. When Phone Manager Pro is associated with a VoIP extension number and Enable VoIP is selected in the Phone Manager preferences, two additional controls become active.

•Click the drop-down symbol to display a volume slider.

•Click the main body of either icon to turn mute on/off. An example of a muted icon is shown below.

This type of operation is also called IP Soft Phone.

VoIP will only work if:

•the PC has a correctly setup speakers and microphone.

•it is not available in Phone Manager Lite.

Phone Manager User Guide	Page 56
IP Office	40DHB0002USAR Issue 13a (22nd September 2005)

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Contents IP Office Page Table of Contents Call Handling How ToTable Of Contents Page Phone Manager Pro Getting StartedIntroduction Phone Manager PC Softphone Phone Manager LitePhone Manager Feature Comparison Feature PhonePhone Manager User Guide IP Office Getting Started LoggingStart Programs IP Office Phone Manager Logging OnPage Phone Manager Main WindowCall Status Call Status IconsNumber FromCall History MessagesStatus Call Number back Add to DirectoryAdd to Speed Dial Add to OutlookOut Missed To collect your new messages AllMessages Speed Dials Speed Dial Options External Speed Dials ConferenceAccount Codes DoorVoicemail QueueScript StatusTag a Parked Call Call Park AreaPark a Call Configure Menu LanguageProfile Load SkinPBX Configuration Information Configure Directory ImportExport CloseDirectory Entry ConfigurePreferences Forwarding Do Not DisturbTelephone Phone Manager Park IDAgent Mode Queue IDDoor Release Select AllShort Cut Keys Screen PopConfiguring your Screen Pop Software Audio Codec Please select your preferred audio codec for VoIPFrames per packet Confirm VoIP IP AddressCompact Mode Configuring Compact Mode PreferencesActivating Compact Mode Start in Compact ModeUsing Phone Manager in Compact Mode SliderDate & Time Setting Changing the Custom Date FormatChanging the time displayed USB SettingsClock Type Enable Instant Messaging Support Remember Password Check BoxInstant Messaging ServerPersonal Distribution Lists Select required mailboxList ID List NameDefault Sizing Creating a Personal Distribution ListAdding members from an existing Personal Distribution Lists Click Create to create your Personal Distribution ListProfile Saving your profileLoading your profile Click Save ProfileFunctions Menu Ringback when free internal only Park/UnPark1-4 F9-F12Busy Not Available Ins Busy Wrap Up DelRingback CallDirectory List Call with Account Code Account CodeBlind Transfer TransferTransfer Account Code Absent StatusMicrophone Volume Call Handling IconsFunction Keys F5 RecordHands Free Operation PC Softphone OperationAgent Mode Operation IP Office Conferencing Center Help MenuConfiguration Configuring your PreferencesExternal Speed Dials Changing the External Default NumberSpeed Dials Internal Speed Dials Speed Dial Tooltips StatusPresence New VoiceMailsEdit Speed Dial Form Make a Call using a Directory Entry Directory EntriesCreate a Directory Entry Edit a Directory EntryDefault Sizing Create a Directory Entry from an Existing CallCreate an MS Outlook Contact from an Existing Call Select Add to OutlookPage Hands Free Call HandlingMake a Call Speed Dials PIN RestrictionsMaking a Call Receive a Call Place Call On HoldTake a Call Off Hold End a CallTag a Call Clear a CallTransfer a Call Blind Transfer a CallTransfer a Call to Another Users Voicemail Tag a Transferred CallCreate a Conference Call Remove a Member from a ConferenceCollect Your New Voicemail Messages Reclaim a CallPark a Call Unpark a CallPhone Manager User Guide IP Office Set Ringback When Free Answer a CallAnswer a Call Waiting Call Tag FormSet an Absent Message Working with Queues Making a Call with an Account CodeDelete all Calls from the Call History Take Your Calls from Another Extension To cancelHow To Forward Your Calls to Another Location Remove a Do Not Disturb Exception Set Do Not Disturb DNDSet a Do Not Disturb Exception Number Transfer Back to Forwarded Extension Turn Call Waiting On/OffTurn Voicemail On/Off Turn Voicemail Ringback On/OffCreate a Speed Dial Turn Off Hook Operation On/OffSelect the Tabs to Show in Call History Create a Speed Dial Group Member Select Add User Create a Speed Dial from the IP Office DirectoryCreate a Instant Message Speed Dial Edit a Speed Dial Delete a Speed DialCreate a Speed Dial While Creating a Directory Entry Make a Call Using a Speed DialCreate a Speed Dial to a Users Extension Using Account Codes To Make a Call Using an Account CodeUsing an Account Code Once a Call is in Progress To Assign an Account Code to a Call in ProgressSystem Administration Hints & Tips for System AdministratorsPhone Manager Lite/Pro Glossary Phone Manager User Guide IP Office Phone Manager User Guide IP Office Page Index Phone Manager Users Guide Page AL7 1LZ