Casio 40DHB0002USAR manual Phone Manager PC Softphone, Phone Manager Lite

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Phone Manager Users Guide

Phone Manager PC Softphone:

Phone Manager PC Softphone has almost all the same features as Phone Manager Pro. Phone Manager PC Softphone communicates with the IP Office system via the wireless LAN. The conversation takes place via a sound card or USB headset/handset connected to the PC and not via a physical terminal.

Note: Any reference in the manual that indicates a feature is only available for Phone Manager Pro then the feature is also available for Phone Manager PC Softphone. Throughout the manual any reference to Phone Manager Pro includes Phone Manager PC Softphone.

Phone Manager Lite:

Phone Manager Lite requires no license key on the PBX to operate. It will allow employees to take control of their phone calls from their PC. To see the features that are available, please refer to the comparison table.

Phone Manager User Guide

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IP Office

40DHB0002USAR Issue 13a (22nd September 2005)

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Contents IP Office Page Table of Contents Call Handling How ToTable Of Contents Page Phone Manager Pro Getting StartedIntroduction Phone Manager PC Softphone Phone Manager LitePhone Manager Feature Comparison Feature PhonePhone Manager User Guide IP Office Getting Started LoggingStart Programs IP Office Phone Manager Logging OnPage Phone Manager Main WindowCall Status Call Status IconsNumber FromCall History MessagesStatus Call Number back Add to DirectoryAdd to Speed Dial Add to OutlookOut Missed To collect your new messages AllMessages Speed Dials Speed Dial Options External Speed Dials ConferenceAccount Codes DoorVoicemail QueueScript StatusTag a Parked Call Call Park AreaPark a Call Configure Menu LanguageProfile Load SkinPBX Configuration Information Configure Directory ImportExport CloseDirectory Entry ConfigurePreferences Forwarding Do Not DisturbTelephone Phone Manager Park IDAgent Mode Queue IDDoor Release Select AllShort Cut Keys Screen PopConfiguring your Screen Pop Software Audio Codec Please select your preferred audio codec for VoIPFrames per packet Confirm VoIP IP AddressCompact Mode Configuring Compact Mode PreferencesActivating Compact Mode Start in Compact ModeUsing Phone Manager in Compact Mode SliderDate & Time Setting Changing the Custom Date FormatChanging the time displayed USB SettingsClock Type Enable Instant Messaging Support Remember Password Check BoxInstant Messaging ServerPersonal Distribution Lists Select required mailboxList ID List NameDefault Sizing Creating a Personal Distribution ListAdding members from an existing Personal Distribution Lists Click Create to create your Personal Distribution ListProfile Saving your profileLoading your profile Click Save ProfileFunctions Menu Ringback when free internal only Park/UnPark1-4 F9-F12Busy Not Available Ins Busy Wrap Up DelRingback CallDirectory List Call with Account Code Account CodeBlind Transfer TransferTransfer Account Code Absent StatusMicrophone Volume Call Handling IconsFunction Keys F5 RecordHands Free Operation PC Softphone OperationAgent Mode Operation IP Office Conferencing Center Help MenuConfiguration Configuring your PreferencesExternal Speed Dials Changing the External Default NumberSpeed Dials Internal Speed Dials Speed Dial Tooltips StatusPresence New VoiceMailsEdit Speed Dial Form Make a Call using a Directory Entry Directory EntriesCreate a Directory Entry Edit a Directory EntryDefault Sizing Create a Directory Entry from an Existing CallCreate an MS Outlook Contact from an Existing Call Select Add to OutlookPage Hands Free Call HandlingMake a Call Speed Dials PIN RestrictionsMaking a Call Receive a Call Place Call On HoldTake a Call Off Hold End a CallTag a Call Clear a CallTransfer a Call Blind Transfer a CallTransfer a Call to Another Users Voicemail Tag a Transferred CallCreate a Conference Call Remove a Member from a ConferenceCollect Your New Voicemail Messages Reclaim a CallPark a Call Unpark a CallPhone Manager User Guide IP Office Set Ringback When Free Answer a CallAnswer a Call Waiting Call Tag FormSet an Absent Message Working with Queues Making a Call with an Account CodeDelete all Calls from the Call History Take Your Calls from Another Extension To cancelHow To Forward Your Calls to Another Location Remove a Do Not Disturb Exception Set Do Not Disturb DNDSet a Do Not Disturb Exception Number Transfer Back to Forwarded Extension Turn Call Waiting On/OffTurn Voicemail On/Off Turn Voicemail Ringback On/OffCreate a Speed Dial Turn Off Hook Operation On/OffSelect the Tabs to Show in Call History Create a Speed Dial Group Member Select Add User Create a Speed Dial from the IP Office DirectoryCreate a Instant Message Speed Dial Edit a Speed Dial Delete a Speed DialCreate a Speed Dial While Creating a Directory Entry Make a Call Using a Speed DialCreate a Speed Dial to a Users Extension Using Account Codes To Make a Call Using an Account CodeUsing an Account Code Once a Call is in Progress To Assign an Account Code to a Call in ProgressSystem Administration Hints & Tips for System AdministratorsPhone Manager Lite/Pro Glossary Phone Manager User Guide IP Office Phone Manager User Guide IP Office Page Index Phone Manager Users Guide Page AL7 1LZ