Casio 40DHB0002USAR manual Collect Your New Voicemail Messages, Reclaim a Call, Park a Call

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Phone Manager Users Guide

Collect Your New Voicemail Messages

1.Select the Messages tab on the Call History pane.

2.Double click on the Voicemail box you would like to access (this will either be your personal Voicemail box or the Voicemail box for the Hunt Group of which you are a member) or Right click and select Call Voicemail.

3.If the phone is On-Hook it will ring once the Voicemail Server has been contacted. Pick up the phone and listen to your messages. Depending on how your telephone had been configured the speakerphone may automatically come on.

If you are using Phone Manager Pro with Voicemail Pro in IP Office or Intuity mode you can use the voicemail control buttons to navigate through the messages.

4.If the phone is already in the Off-Hook state you will be connected to the Voicemail server as soon as it is located.

Reclaim a Call

After you have transferred a call to another number you can reclaim the call back to your own phone.

1.In the Functions Menu, select Reclaim or press the Subtract key (Number pad minus sign).

Note: You can only reclaim a call that has been presented to a Phone Manager user.

Park a Call

1.In the Functions Menu, select Park/UnPark # or click the required Park button in the Call Park Area.

2.The dialed number will appear on the relevant parking icon.

3.The caller will be placed on hold

4.You can now make another call or take an incoming call.

Unpark a Call

1.In the Functions Menu, select Park/UnPark # or in the Call Park Area click on the Park button displaying the parked call.

2.You will be connected to original caller.

Tag a Parked Call

Identify a parked call with a text description.

1.Before parking the call, right click on the Park button required.

2.Enter the description in the Call Tag Form.

3.The call will be parked and the description will appear on the Park button.

Phone Manager User Guide

Page 72

IP Office

40DHB0002USAR Issue 13a (22nd September 2005)

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Contents IP Office Page Table of Contents Call Handling How ToTable Of Contents Page Getting Started IntroductionPhone Manager Pro Phone Manager PC Softphone Phone Manager LitePhone Manager Feature Comparison Feature PhonePhone Manager User Guide IP Office Getting Started LoggingStart Programs IP Office Phone Manager Logging OnPage Phone Manager Main WindowCall Status Call Status IconsNumber FromCall History MessagesStatus Call Number back Add to DirectoryAdd to Speed Dial Add to OutlookOut Missed All MessagesTo collect your new messages Speed Dials Speed Dial Options External Speed Dials ConferenceAccount Codes DoorVoicemail QueueScript StatusCall Park Area Park a CallTag a Parked Call Configure Menu LanguageProfile Load SkinPBX Configuration Information Configure Directory ImportExport CloseDirectory Entry ConfigurePreferences Forwarding Do Not DisturbTelephone Phone Manager Park IDAgent Mode Queue IDDoor Release Select AllShort Cut Keys Screen PopConfiguring your Screen Pop Software Audio Codec Please select your preferred audio codec for VoIPFrames per packet Confirm VoIP IP AddressCompact Mode Configuring Compact Mode PreferencesActivating Compact Mode Start in Compact ModeUsing Phone Manager in Compact Mode SliderDate & Time Setting Changing the Custom Date FormatUSB Settings Clock TypeChanging the time displayed Enable Instant Messaging Support Remember Password Check BoxInstant Messaging ServerPersonal Distribution Lists Select required mailboxList ID List NameDefault Sizing Creating a Personal Distribution ListAdding members from an existing Personal Distribution Lists Click Create to create your Personal Distribution ListProfile Saving your profileLoading your profile Click Save ProfileFunctions Menu Ringback when free internal only Park/UnPark1-4 F9-F12Busy Not Available Ins Busy Wrap Up DelCall Directory ListRingback Call with Account Code Account CodeTransfer TransferBlind Transfer Account Code Absent StatusMicrophone Volume Call Handling IconsFunction Keys F5 RecordHands Free Operation PC Softphone OperationAgent Mode Operation IP Office Conferencing Center Help MenuConfiguration Configuring your PreferencesChanging the External Default Number Speed DialsExternal Speed Dials Internal Speed Dials Speed Dial Tooltips StatusPresence New VoiceMailsEdit Speed Dial Form Make a Call using a Directory Entry Directory EntriesCreate a Directory Entry Edit a Directory EntryDefault Sizing Create a Directory Entry from an Existing CallCreate an MS Outlook Contact from an Existing Call Select Add to OutlookPage Call Handling Make a CallHands Free PIN Restrictions Making a CallSpeed Dials Receive a Call Place Call On HoldTake a Call Off Hold End a CallTag a Call Clear a CallTransfer a Call Blind Transfer a CallTransfer a Call to Another Users Voicemail Tag a Transferred CallCreate a Conference Call Remove a Member from a ConferenceCollect Your New Voicemail Messages Reclaim a CallPark a Call Unpark a CallPhone Manager User Guide IP Office Set Ringback When Free Answer a CallAnswer a Call Waiting Call Tag FormSet an Absent Message Making a Call with an Account Code Delete all Calls from the Call HistoryWorking with Queues To cancel How ToTake Your Calls from Another Extension Forward Your Calls to Another Location Set Do Not Disturb DND Set a Do Not Disturb Exception NumberRemove a Do Not Disturb Exception Transfer Back to Forwarded Extension Turn Call Waiting On/OffTurn Voicemail On/Off Turn Voicemail Ringback On/OffTurn Off Hook Operation On/Off Select the Tabs to Show in Call HistoryCreate a Speed Dial Create a Speed Dial Group Member Create a Speed Dial from the IP Office Directory Create a Instant Message Speed DialSelect Add User Edit a Speed Dial Delete a Speed DialMake a Call Using a Speed Dial Create a Speed Dial to a Users ExtensionCreate a Speed Dial While Creating a Directory Entry Using Account Codes To Make a Call Using an Account CodeUsing an Account Code Once a Call is in Progress To Assign an Account Code to a Call in ProgressSystem Administration Hints & Tips for System AdministratorsPhone Manager Lite/Pro Glossary Phone Manager User Guide IP Office Phone Manager User Guide IP Office Page Index Phone Manager Users Guide Page AL7 1LZ