Casio 40DHB0002USAR manual Phone Manager Feature Comparison, Feature Phone

Page 9

Getting Started

Phone Manager Feature Comparison

The following table highlights the difference between the three applications. Each of the items are described in detail in the following sections.

 

Feature

Phone

Phone

Phone

 

 

 

Manager

Manager Pro

Manager PC

 

 

 

Lite

 

Softphone

 

 

 

 

 

 

 

 

Make and receive calls via the application

Yes

Yes

Yes

 

 

 

 

 

 

 

 

Configure phone preferences

Yes

Yes

Yes

 

 

 

 

 

 

 

 

Configure keyboard shortcuts

Yes

Yes

Yes

 

 

 

 

 

 

 

 

Show the CLI (ANI) / Name display

Yes

Yes

Yes

 

 

 

 

 

 

 

 

Create Speed dials

Yes - 15

Yes -1000

Yes -1000 max

 

 

 

max

max

 

 

 

 

 

 

 

 

 

Create Busy Lamp fields (via speed dial)

Yes - 15

Yes -1000

Yes -1000 max

 

 

 

max

max

 

 

 

 

 

 

 

 

 

Create multiple speed dial tabs

No

Yes - 10 tabs

Yes - 10 tabs

 

 

(to group busy lamp field icons)

 

max (100

max (100

 

 

 

 

speed dials

speed dials per

 

 

 

 

per tab)

tab)

 

 

 

 

 

 

 

 

View internal users' status e.g. online*

Yes

Yes

Yes

 

 

 

 

 

 

 

 

Send Instant Messages (IM) to internal users *

Yes

Yes

Yes

 

 

 

 

 

 

 

 

View the application in Compact Mode

No

Yes

Yes

 

 

 

 

 

 

 

 

Create a local Phone Directory

No

Yes - 1000

Yes- 1000 max

 

 

 

 

max

 

 

 

 

 

 

 

 

 

View the Call history log for all and missed

Yes

Yes

Yes

 

 

messages

 

 

 

 

 

 

 

 

 

 

 

View a separate incoming/outgoing call log

No

Yes

Yes

 

 

 

 

 

 

 

 

Collect new voicemail messages

Yes

Yes

Yes

 

 

 

 

 

 

 

 

Have Voicemail box control from the

No

Yes

Yes

 

 

application. (Intuity and IP Office modes)

 

 

 

 

 

 

 

 

 

 

 

Create Personal Distribution List

No

Yes

Yes

 

 

(Intuity Mode only)

 

 

 

 

 

 

 

 

 

 

 

Assign incoming call scripting

No

Yes

Yes

 

 

 

 

 

 

 

 

Show the length of time spent on a call

No

Yes

Yes

 

 

 

 

 

 

 

 

Door opening control

No

Yes

Yes

 

 

 

 

 

 

 

 

Be able to monitor Queues

No

Yes

Yes

 

 

 

 

 

 

 

 

Conference Control Display

Yes

Yes

Yes

 

 

 

 

 

 

 

 

Conferencing Center action buttons

Yes

Yes

Yes

 

 

 

 

 

 

 

 

Screen Pop contacts

No

Yes

Yes

 

 

 

 

 

 

 

 

Simple Outlook contact record creation

No

Yes

Yes

 

 

 

 

 

 

 

 

Agent Mode

No

Yes

Yes

 

 

 

 

 

 

 

 

Distinctive Ringing (.WAV file)

No

Yes

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

Phone Manager User Guide

Page 9

IP Office

40DHB0002USAR Issue 13a (22nd September 2005)

Image 9
Contents IP Office Page Table of Contents How To Call HandlingTable Of Contents Page Getting Started IntroductionPhone Manager Pro Phone Manager Lite Phone Manager PC SoftphoneFeature Phone Phone Manager Feature ComparisonPhone Manager User Guide IP Office Logging Getting StartedStart Programs IP Office Phone Manager Logging OnPage Main Window Phone ManagerCall Status Icons Call StatusNumber FromMessages Call HistoryStatus Add to Directory Call Number backAdd to Speed Dial Add to OutlookOut Missed All MessagesTo collect your new messages Speed Dials Speed Dial Options Conference External Speed DialsDoor Account CodesQueue VoicemailStatus ScriptCall Park Area Park a CallTag a Parked Call Language Configure MenuProfile Load SkinPBX Configuration Information Import Configure DirectoryExport CloseDirectory Entry ConfigurePreferences Do Not Disturb ForwardingTelephone Park ID Phone ManagerQueue ID Agent ModeDoor Release Select AllScreen Pop Short Cut KeysConfiguring your Screen Pop Software Please select your preferred audio codec for VoIP Audio CodecFrames per packet Confirm VoIP IP AddressConfiguring Compact Mode Preferences Compact ModeActivating Compact Mode Start in Compact ModeSlider Using Phone Manager in Compact ModeChanging the Custom Date Format Date & Time SettingUSB Settings Clock TypeChanging the time displayed Remember Password Check Box Enable Instant Messaging SupportInstant Messaging ServerSelect required mailbox Personal Distribution ListsList ID List NameCreating a Personal Distribution List Default SizingAdding members from an existing Personal Distribution Lists Click Create to create your Personal Distribution ListSaving your profile ProfileLoading your profile Click Save ProfileFunctions Menu Park/UnPark1-4 F9-F12 Ringback when free internal onlyBusy Not Available Ins Busy Wrap Up DelCall Directory ListRingback Account Code Call with Account CodeTransfer TransferBlind Transfer Absent Status Account CodeCall Handling Icons Microphone VolumeF5 Record Function KeysPC Softphone Operation Hands Free OperationAgent Mode Operation Help Menu IP Office Conferencing CenterConfiguring your Preferences ConfigurationChanging the External Default Number Speed DialsExternal Speed Dials Internal Speed Dials Status Speed Dial TooltipsPresence New VoiceMailsEdit Speed Dial Form Directory Entries Make a Call using a Directory EntryCreate a Directory Entry Edit a Directory EntryCreate a Directory Entry from an Existing Call Default SizingCreate an MS Outlook Contact from an Existing Call Select Add to OutlookPage Call Handling Make a CallHands Free PIN Restrictions Making a CallSpeed Dials Place Call On Hold Receive a CallTake a Call Off Hold End a CallClear a Call Tag a CallTransfer a Call Blind Transfer a CallTag a Transferred Call Transfer a Call to Another Users VoicemailCreate a Conference Call Remove a Member from a ConferenceReclaim a Call Collect Your New Voicemail MessagesPark a Call Unpark a CallPhone Manager User Guide IP Office Answer a Call Set Ringback When FreeAnswer a Call Waiting Call Tag FormSet an Absent Message Making a Call with an Account Code Delete all Calls from the Call HistoryWorking with Queues To cancel How ToTake Your Calls from Another Extension Forward Your Calls to Another Location Set Do Not Disturb DND Set a Do Not Disturb Exception NumberRemove a Do Not Disturb Exception Turn Call Waiting On/Off Transfer Back to Forwarded ExtensionTurn Voicemail On/Off Turn Voicemail Ringback On/OffTurn Off Hook Operation On/Off Select the Tabs to Show in Call HistoryCreate a Speed Dial Create a Speed Dial Group Member Create a Speed Dial from the IP Office Directory Create a Instant Message Speed DialSelect Add User Delete a Speed Dial Edit a Speed DialMake a Call Using a Speed Dial Create a Speed Dial to a Users ExtensionCreate a Speed Dial While Creating a Directory Entry To Make a Call Using an Account Code Using Account CodesUsing an Account Code Once a Call is in Progress To Assign an Account Code to a Call in ProgressHints & Tips for System Administrators System AdministrationPhone Manager Lite/Pro Glossary Phone Manager User Guide IP Office Phone Manager User Guide IP Office Page Index Phone Manager Users Guide Page AL7 1LZ