Getting Started
Phone Manager Feature Comparison
The following table highlights the difference between the three applications. Each of the items are described in detail in the following sections.
| Feature | Phone | Phone | Phone |
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| Manager | Manager Pro | Manager PC |
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| Lite |
| Softphone |
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| Make and receive calls via the application | Yes | Yes | Yes |
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| Configure phone preferences | Yes | Yes | Yes |
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| Configure keyboard shortcuts | Yes | Yes | Yes |
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| Show the CLI (ANI) / Name display | Yes | Yes | Yes |
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| Create Speed dials | Yes - 15 | Yes | Yes |
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| max | max |
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| Create Busy Lamp fields (via speed dial) | Yes - 15 | Yes | Yes |
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| max | max |
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| Create multiple speed dial tabs | No | Yes - 10 tabs | Yes - 10 tabs |
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| (to group busy lamp field icons) |
| max (100 | max (100 |
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| speed dials | speed dials per |
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| per tab) | tab) |
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| View internal users' status e.g. online* | Yes | Yes | Yes |
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| Send Instant Messages (IM) to internal users * | Yes | Yes | Yes |
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| View the application in Compact Mode | No | Yes | Yes |
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| Create a local Phone Directory | No | Yes - 1000 | Yes- 1000 max |
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| max |
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| View the Call history log for all and missed | Yes | Yes | Yes |
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| messages |
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| View a separate incoming/outgoing call log | No | Yes | Yes |
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| Collect new voicemail messages | Yes | Yes | Yes |
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| Have Voicemail box control from the | No | Yes | Yes |
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| application. (Intuity and IP Office modes) |
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| Create Personal Distribution List | No | Yes | Yes |
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| (Intuity Mode only) |
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| Assign incoming call scripting | No | Yes | Yes |
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| Show the length of time spent on a call | No | Yes | Yes |
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| Door opening control | No | Yes | Yes |
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| Be able to monitor Queues | No | Yes | Yes |
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| Conference Control Display | Yes | Yes | Yes |
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| Conferencing Center action buttons | Yes | Yes | Yes |
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| Screen Pop contacts | No | Yes | Yes |
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| Simple Outlook contact record creation | No | Yes | Yes |
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| Agent Mode | No | Yes | Yes |
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| Distinctive Ringing (.WAV file) | No | Yes | Yes |
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Phone Manager User Guide | Page 9 |
IP Office | 40DHB0002USAR Issue 13a (22nd September 2005) |