Index
A
Absent Status 53
Account Code 53
Account Code
Required 86
Account Codes 24
Agent Mode 36
Agent Mode
Operation 57
All 20
Answer a Call 74
Answer a Call
Waiting 74
Audio Codec 39
B
Blind Transfer a Call 70
Busy on Held Calls 34
C
Call 50
Call (with Account Code) 51
Call Handling Icons 54
Call History 15 Call Park Area 27 Call Status 14 Call Status Icons 14 Call Tag Form 74 Call Waiting 34 Callback an Unanswered Incoming Call 69 Clear a Call 70 Clock Type 43 Collect New Voicemail Messages 72
Collect Your New Voicemail Messages 72
Compact Mode 40 Conference 23 Conferencing 58 Configure Directory 30
Configure Menu 28 Configuring your Preferences 59 Create a Conference Call 71
Create a Directory Entry 64 Create a Directory Entry from an Existing Call 65 Create a Speed Dial 81
Create a Speed Dial to a User's Extension 85
Create a Speed Dial While Creating a Directory Entry 85 Create an MS Outlook Contact from an Existing Call 65
D
Date & Time Setting 42
Default Size 46 Default Sizing 46, 65 Delete a Directory Entry 64
Delete a Speed Dial 84
Delete all Calls 76 Delete all Calls from the Call History 76 Directory Entries 64 Directory Entry 31 DND Exception List 33
DND Exception Number 33
Do Not Disturb 33, 53 Door 24
Door Release 36
E
Edit a Directory Entry 64
Edit a Speed Dial 84 Edit Speed Dial Dialogue 63 Enable VoIP 35 End a Call 69
F
Follow Me To
Number 33 Forward hunt Group Calls 33
Forward Number 33 Forward on Busy 33 Forward on No Answer 33 Forward Unconditional 33, 53 Forward Your Calls to Another Location 78 Forwarding 33 From 14
Function Keys 55
G
Getting Started 11
H
Hands Free
Operation 56
Hide on Close 35 Hide on no Calls 35 Hints & Tips for System Administrators 87
I
In 17
Instant Messaging 44
Introduction 7
IP Soft Phone 56
M
Make a Call 67 Make a Call using a Directory Entry 64 Make a Call Using a Speed Dial 85 Make a Call with an Account Code 76 Making a Call with an Account Code 76 Media File 31 Messages 20 Missed 19
N
Name 31
New WAV 31
Number 14, 31
O
Off Hook Operation 34
Out 18
P
Park a Call 72 Park ID 35 Password 11 PBX Address 11 PBX Configuration Information 29 PC Softphone Operation 56 Personal Distribution Lists 45
Phone Manager 35 PIN Restrictions 68 Place a Call on Hold 69
Place Call On Hold 69
Play Sound 35
Pop External
Program 35
Pop on Answer 35 Pop Outlook 35 Profile 47
Q
Queue 25
Queue ID 36
R
Receive a Call 69 Reclaim a Call 72 Redial a Number 69 Remove a Conference Member 71
Remove a Member from a Conference 71
S
Screen Pop 37 Script 26 Script File 31 Select the Tabs to Show in Call History 81
Set a Do Not Disturb Exception Number 79 Set an Absent Message 75
Set Do Not Disturb 79
Set Do Not Disturb (DND) 79
Set Outlook Folder 35
Set Ringback When Free 74 SetRingbackWhenFr ee 74
Short Cut Keys 37 Show All 35 Show In 35 Show Messages 35 Show Missed 35 Show Out 35 Speed Dials 21, 60 Status 26
T
Tag 14
Tag a Call 70
Tag a Parked Call 72 Tag a Transferred Call 71
Take a Call Off Hold 69
Take Your Calls from Another Extension 77 Telephone 34
To 14
To Assign an Account Code to a Call in Progress 86 To Make a Call Using an Account Code 86 Transfer 52 Transfer a Call 70 Transfer a Call to Another User's Voicemail 71
Phone Manager User Guide | Page 93 |
IP Office | 40DHB0002USAR Issue 13a (22nd September 2005) |