Casio 40DHB0002USAR manual Phone Manager Lite/Pro, Phone Manager PC Softphone

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Phone Manager Users Guide

7. System Requirements

Phone Manager can used with any IP Office system and supported telephones. Hands free operation is only supported on suitable Avaya phones.

Phone Manager Lite/Pro

•Minimum Pentium 266Mhz or above with 64MB RAM and 50Mb of free disk space.

•Ethernet attached PC running Microsoft Windows 2000/XP Pro, in conjunction with TCP/IP Networking.

•Sound card if audio features required.

•Optional Microsoft Outlook 2000/2003/XP, Act! 6.0/7.0, Maximizer 7.5/8.0 and Goldmine 6.0/6.7 for contact management integration.

•Optional Internet Explorer 6.0 or above for Conferencing Center integration.

•If Phone Manager Pro is to be used then a Phone Manager Pro user licence is required.

Phone Manager PC Softphone:

•Multi Media laptop running Windows 2000 or Windows XP operating systems with speakers and microphone installed (USB headset, USB handset or soundcard)

•Minimum specification is a Pentium 400MHz (700 MHz recommended) or above with a minimum of 128MB RAM

•Ethernet or Wireless Ethernet attached PC in conjunction with TCP/IP Networking.

Phone Manager PC Softphone supports QoS in the form of DiffServ for both Windows XP and Windows 2000 when used in Softphone mode. However, when used with a wireless card Avaya does not have a built in algorithm so the maximum number of wireless desksets that can be used within a given access point may not exceed 3.

•VoIP licence in addition to the Phone Manager Pro user licence.

•Optional Microsoft Outlook 2000/2003/XP, Act! 6.0/7.0, Maximizer 7.5/8.0 and Goldmine 6.0/6.7 for contact management integration.

•Optional Internet Explorer 6.0 or above for Conferencing Center integration.

Phone Manager User Guide	Page 88
IP Office	40DHB0002USAR Issue 13a (22nd September 2005)

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Contents IP Office Page Table of Contents Call Handling How ToTable Of Contents Page Introduction Getting StartedPhone Manager Pro Phone Manager PC Softphone Phone Manager LitePhone Manager Feature Comparison Feature PhonePhone Manager User Guide IP Office Getting Started LoggingStart Programs IP Office Phone Manager Logging OnPage Phone Manager Main WindowCall Status Call Status IconsNumber FromCall History MessagesStatus Call Number back Add to DirectoryAdd to Speed Dial Add to OutlookOut Missed Messages AllTo collect your new messages Speed Dials Speed Dial Options External Speed Dials ConferenceAccount Codes DoorVoicemail QueueScript StatusPark a Call Call Park AreaTag a Parked Call Configure Menu LanguageProfile Load SkinPBX Configuration Information Configure Directory ImportExport CloseDirectory Entry ConfigurePreferences Forwarding Do Not DisturbTelephone Phone Manager Park IDAgent Mode Queue IDDoor Release Select AllShort Cut Keys Screen PopConfiguring your Screen Pop Software Audio Codec Please select your preferred audio codec for VoIPFrames per packet Confirm VoIP IP AddressCompact Mode Configuring Compact Mode PreferencesActivating Compact Mode Start in Compact ModeUsing Phone Manager in Compact Mode SliderDate & Time Setting Changing the Custom Date FormatClock Type USB SettingsChanging the time displayed Enable Instant Messaging Support Remember Password Check BoxInstant Messaging ServerPersonal Distribution Lists Select required mailboxList ID List NameDefault Sizing Creating a Personal Distribution ListAdding members from an existing Personal Distribution Lists Click Create to create your Personal Distribution ListProfile Saving your profileLoading your profile Click Save ProfileFunctions Menu Ringback when free internal only Park/UnPark1-4 F9-F12Busy Not Available Ins Busy Wrap Up DelDirectory List CallRingback Call with Account Code Account CodeTransfer TransferBlind Transfer Account Code Absent StatusMicrophone Volume Call Handling IconsFunction Keys F5 RecordHands Free Operation PC Softphone OperationAgent Mode Operation IP Office Conferencing Center Help MenuConfiguration Configuring your PreferencesSpeed Dials Changing the External Default NumberExternal Speed Dials Internal Speed Dials Speed Dial Tooltips StatusPresence New VoiceMailsEdit Speed Dial Form Make a Call using a Directory Entry Directory EntriesCreate a Directory Entry Edit a Directory EntryDefault Sizing Create a Directory Entry from an Existing CallCreate an MS Outlook Contact from an Existing Call Select Add to OutlookPage Make a Call Call HandlingHands Free Making a Call PIN RestrictionsSpeed Dials Receive a Call Place Call On HoldTake a Call Off Hold End a CallTag a Call Clear a CallTransfer a Call Blind Transfer a CallTransfer a Call to Another Users Voicemail Tag a Transferred CallCreate a Conference Call Remove a Member from a ConferenceCollect Your New Voicemail Messages Reclaim a CallPark a Call Unpark a CallPhone Manager User Guide IP Office Set Ringback When Free Answer a CallAnswer a Call Waiting Call Tag FormSet an Absent Message Delete all Calls from the Call History Making a Call with an Account CodeWorking with Queues How To To cancelTake Your Calls from Another Extension Forward Your Calls to Another Location Set a Do Not Disturb Exception Number Set Do Not Disturb DNDRemove a Do Not Disturb Exception Transfer Back to Forwarded Extension Turn Call Waiting On/OffTurn Voicemail On/Off Turn Voicemail Ringback On/OffSelect the Tabs to Show in Call History Turn Off Hook Operation On/OffCreate a Speed Dial Create a Speed Dial Group Member Create a Instant Message Speed Dial Create a Speed Dial from the IP Office DirectorySelect Add User Edit a Speed Dial Delete a Speed DialCreate a Speed Dial to a Users Extension Make a Call Using a Speed DialCreate a Speed Dial While Creating a Directory Entry Using Account Codes To Make a Call Using an Account CodeUsing an Account Code Once a Call is in Progress To Assign an Account Code to a Call in ProgressSystem Administration Hints & Tips for System AdministratorsPhone Manager Lite/Pro Glossary Phone Manager User Guide IP Office Phone Manager User Guide IP Office Page Index Phone Manager Users Guide Page AL7 1LZ