Phone Manager Users Guide
Voicemail
This menu controls the Voicemail operation of your extension, assuming Voicemail is available on your system.
•Voicemail:
Selecting this checkbox will allow incoming callers to leave a message if your extension is busy or not .
•Voicemail Ringback:
When selected the System will automatically call your extension to inform you that you have a new message. Ringback occurs two seconds after you replace your handset when you have an uncollected Voicemail message.
•Configure PDL:
Click this button to configure your Personal Distribution Lists (PDL).
Telephone
This menu controls the basic telephony features of your extension.
•Call Waiting:
This allows a call to be presented to your phone even when the phone is in use. A beep will be heard in the ear and Call Status will show who is calling. Press 'Recall' on the phone, or select the second call in Call Status, you will receive the waiting call and your current call will be placed on hold. You can then swap between calls by clicking the call you require.
•Off Hook Operation:
Off Hook operation allows the phone to be controlled via the Phone Manger Pro without having to physically lift the phone on/off the cradle. When using a Hands Free phone and/or headset the 'phone' should be left
•Busy on Held calls:
If on, when the user has a call on hold, new calls receive busy tone (ringing if analog) or are diverted to Voicemail if enabled, rather than ringing the user. Note this overrides call waiting when the user has a call on hold.
Note: The Call Waiting settings are ignored if you are configured as a call appearnace user.
Phone Manager User Guide | Page 34 |
IP Office | 40DHB0002USAR Issue 13a (22nd September 2005) |