3Com NBX 2101, NBX 1105, NBX 1102, NBX 2102 manual Ending Calls When Using a Headset

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Using a Headset 59

Ending Calls When Using a Headset

To end calls when using a headset with an NBX Business Telephone, press Release button on your telephone.

To end calls when using a headset with an NBX Basic Telephone, press Feature button and 111.

Certain brands of headsets have a power-saving mode that prevents the telephone from ringing for one or more calls when both of these circumstances are true:

1The headset amplifier buttons for Mute and On are both set to On, and

2The handset is off the phone for a long time (for instance, overnight).

Because it may take a few minutes for your headset to return from the power-saving mode to the active mode, when calls first come in, your telephone may not ring until the headset has returned to active mode.

If you do not plan to use the headset for a long time, 3Com recommends that you set the mute and headset buttons on the amplifier to Off and hang up the handset on your telephone. When you are ready to receive calls again, set up the headset for receiving calls:

1Pick up the handset on your telephone.

2Put on the headset.

3Press the mute and headset buttons on the amplifier to On.

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Contents Attendant Consoles TelephonesUnited States Government Legend Contents Greeting-Only Mailbox Phantom Mailbox Group Mailbox Standard FeaturesNBX 1105 Attendant Console Complement Attendant Software Delayed Ringing Pulse DialingPage This Guide How to UseShows where to look for specific information in this guide Where to Find InformationList conventions that are used throughout this guide TermsConventions Commonly Used TermsNetSet Utility Documentation for 3Com NBX Networked Telephony Solutions isDocumentation Maximize the full potential of the systemPart Number This chapter covers these topics Getting StartedVoice Mail Setting Up YourNetSet Utility Action Description Icon NBX NetSet Login Screen with Password Dialog BoxLog in to the NetSet utility Features and for your NBX TelephoneQuick Reference SheetGetting Started NBX Business Telephones Handset NBX Business Telephones have these featuresControls 10 a-fTelephone key pad Programmable Access buttons with indicator lights SeeExit Light Status Status Indicator LightsTelephone Programmable Access ButtonsNBX Business Telephones NBX Basic Telephone NBX Basic Telephone Model NBX Basic Telephone has these featuresThat are associated with each line status Status Indicator PatternsStatus Icons on NBX BasicCall Toggle FeatureNBX Basic Telephone has three programmable Access buttons. To return to the first call Press Call Toggle button againVoice Mail Type your current password Dial 2 to select Change PasswordSelect NBX Messaging Change Password NBX Telephones System Listening toMessages Security TipsManaging Your Voice Mail Messages LocationYour Messages Replying to aMessage Information AboutYour comments to introduce the message to the other users Forwarding aSending a Message CreatingDial 9 for Mailbox Options Press 9 for Message Delivery OptionsYou are prompted to press one of the following buttons to Your voice mailbox Forwarding CallsDirectly to Your Voice MailboxGreeting-Only Accessing VoiceMail Messages Through E-mailMailbox Group MailboxVoice Mail Standard Features Dialing a Call Setting the VolumeNames as They Appear in the Internal Directory Using the Internal Name DirectoryExternal Call Dialing an To dial an external callSelect User Information Call Forward Creating Your Call Forward PathSelect User Information Call Permissions Placing a Call onHold To place a call on holdTransferring a Call External calls To set up a conference callEstablishing a Conference CallDrop button More About Conference CallsHold Call is answered by someone elseStandard Features Personalizing Your Telephone Select Ringer Tones Ringer ToneSelect Speed Dials Telephone Labels NBX Business Telephones only Speed DialsSelect Speed Dials Personal Select Speed Dials One TouchSelect Speed Dials, and then select Personal or System-wide Number/Address field Off-SiteNotification Select NBX Messaging Off Site NotificationConsiderations Do Not Disturb Telephone Locking Preventing Unauthorized Use Your TelephoneSame LAN Class of ServiceOverride Personalizing Your Telephone Ending Calls When Using a Headset Personalizing Your Telephone Telephone System Following features are described in this chapterRestriction Clir Caller IDInternal and External Calling Line IdentitySelect User Information Call Pickup Clir for All External CallsClir for Next External Call Only Call PickupPickup PickupCalls can be directed to several phones Hunt GroupsCalling Groups Select User Information Hunt Groups Hunt Group Numbers assigned by your administratorShows an example of a calling group configuration Click Details System Default Extension NumbersCall Park Certain circumstances, you can broadcast a message from NBX Telephones using the Paging featurePaging Extensions Feature Codes PagingGetting More from Your Telephone System Using Unique Extensions to Dial Remote Offices Using Site Codes to Dial Remote Offices Pulse Dialing Delayed RingingUsing a Feature Code Using a Mapped ButtonUsing a Personal Speed Dial Attendant Consoles This chapter covers these featuresAttendant Console NBXSelect Print 5 6Select Speed Dials Attendant Console Labels Department, or by extension ComplementAttendant SoftwareButton Purpose Shortcut Attendant Software Buttons and Keyboard ShortcutsKeyboard Attendant Consoles This chapter covers the following topics Telephone Installation MAINTENANCE, TroubleshootingUnderside of the NBX Business Telephone is shown in Figure ConnectingLow-Profile and High-Profile Desktop Positions Low-Profile and High-Profile PositionsKnob for the Handset Support Peg Wall-Mount PositionMoving Your Cleaning YourTroubleshooting Possible ProblemsPorts Busy NCP Possible ProblemTelephone INSTALLATION, MAINTENANCE, and Troubleshooting Feature Description Code Then Button Feature Codes for General UseFeature Codes General Telephone Features Feature Codes Managing Outbound Telephone Calls Feature Codes for Outbound CallsFeature Description Feature Codes for Incoming CallsFeature Codes Managing Incoming Telephone Calls Telephone handset, and then hang up Paging CodesAddress system, over NBX Business Telephones, or both Index Feature button Basic Telephone 25 Business Telephone Index Index Index