3Com NBX 1102 Documentation for 3Com NBX Networked Telephony Solutions is, NetSet Utility

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Table 4 Text Conventions

	Convention	Description

	Screen display	This typeface represents information as it appears on the
		display panel or on a computer screen.

	The words “enter”	When you see the word ”enter” in this guide, you must
	and ”type“	type something, and press Return or Enter. Do not press
		Return or Enter when an instruction simply says ”type.“

	Words in italics	Italics are used to:
		■	Emphasize a point.
		■ Denote a new term at the place where it is defined in
			the text.
		■ Identify names of documents, software applications,
			and CDs.

	Words in bold	The bold font is used to identify features, menu names
		and commands, software button names, and buttons that
		you press or dial on the telephone. For example:
		■ From the Help menu, select Contents.
		■	Click OK.
		■ Press Feature button and 444.


Documentation	The documentation for 3Com NBX Networked Telephony Solutions is
	designed to help NBX phone users, installers, and administrators
	maximize the full potential of the system.

Format The NBX books are available in these formats:

■Paper documents

One copy of the NBX Installation Guide is shipped with each NBX Call Processor. To order a set of paper copies of the NBX Administrator’s Guide, NBX Installation Guide, and NBX Telephone Guide, contact your 3Com authorized reseller.

■CD-ROM

The Resource Pack CD for each NBX product contains online versions of the paper documents, additional documentation, system software and the related Help files, and some additional 3Com applications.

■NetSet Utility

When you log in to the NetSet utility as a user, you can view the NBX Telephone Guide by clicking the phone guide icon at the bottom

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Contents Attendant Consoles TelephonesUnited States Government Legend Contents Greeting-Only Mailbox Phantom Mailbox Group Mailbox Standard FeaturesNBX 1105 Attendant Console Complement Attendant Software Delayed Ringing Pulse DialingPage Shows where to look for specific information in this guide How to UseWhere to Find Information This GuideConventions TermsCommonly Used Terms List conventions that are used throughout this guideDocumentation Documentation for 3Com NBX Networked Telephony Solutions isMaximize the full potential of the system NetSet UtilityPart Number This chapter covers these topics Getting StartedVoice Mail Setting Up YourNetSet Utility Action Description Icon NBX NetSet Login Screen with Password Dialog BoxQuick Reference Features and for your NBX TelephoneSheet Log in to the NetSet utilityGetting Started NBX Business Telephones Controls NBX Business Telephones have these features10 a-f HandsetProgrammable Access buttons with indicator lights See ExitTelephone key pad Status Indicator Lights TelephoneLight Status Programmable Access ButtonsNBX Business Telephones NBX Basic Telephone NBX Basic Telephone Model NBX Basic Telephone has these featuresStatus Icons on Status Indicator PatternsNBX Basic That are associated with each line statusNBX Basic Telephone has three programmable Access buttons. FeatureTo return to the first call Press Call Toggle button again Call ToggleVoice Mail Dial 2 to select Change Password Select NBX Messaging Change PasswordType your current password Messages Listening toSecurity Tips NBX Telephones SystemManaging Your Voice Mail Messages LocationMessage Replying to aInformation About Your MessagesYour comments to introduce the message to the other users Forwarding aSending a Message CreatingPress 9 for Message Delivery Options You are prompted to press one of the following buttons toDial 9 for Mailbox Options Directly to Your Forwarding CallsVoice Mailbox Your voice mailboxMail Messages Accessing VoiceThrough E-mail Greeting-OnlyMailbox Group MailboxVoice Mail Standard Features Dialing a Call Setting the VolumeNames as They Appear in the Internal Directory Using the Internal Name DirectoryExternal Call Dialing an To dial an external callSelect User Information Call Forward Creating Your Call Forward PathHold Placing a Call onTo place a call on hold Select User Information Call PermissionsTransferring a Call Establishing a To set up a conference callConference Call External callsHold More About Conference CallsCall is answered by someone else Drop buttonStandard Features Personalizing Your Telephone Ringer Tone Select Speed Dials Telephone LabelsSelect Ringer Tones NBX Business Telephones only Speed DialsSelect Speed Dials Personal Select Speed Dials One TouchSelect Speed Dials, and then select Personal or System-wide Notification Off-SiteSelect NBX Messaging Off Site Notification Number/Address fieldConsiderations Do Not DisturbUnauthorized Use PreventingYour Telephone Telephone LockingClass of Service OverrideSame LAN Personalizing Your Telephone Ending Calls When Using a Headset Personalizing Your Telephone Telephone System Following features are described in this chapterInternal and External Caller IDCalling Line Identity Restriction ClirClir for Next External Call Only Clir for All External CallsCall Pickup Select User Information Call PickupPickup PickupHunt Groups Calling GroupsCalls can be directed to several phones Select User Information Hunt Groups Hunt Group Numbers assigned by your administratorShows an example of a calling group configuration System Default Extension Numbers Call ParkClick Details Paging Extensions Feature Codes Telephones using the Paging featurePaging Certain circumstances, you can broadcast a message from NBXGetting More from Your Telephone System Using Unique Extensions to Dial Remote Offices Using Site Codes to Dial Remote Offices Using a Feature Code Delayed RingingUsing a Mapped Button Pulse DialingUsing a Personal Speed Dial Attendant Consoles This chapter covers these featuresAttendant Console NBX5 6 Select Speed Dials Attendant Console LabelsSelect Print Attendant ComplementSoftware Department, or by extensionAttendant Software Buttons and Keyboard Shortcuts KeyboardButton Purpose Shortcut Attendant Consoles This chapter covers the following topics Telephone Installation MAINTENANCE, TroubleshootingUnderside of the NBX Business Telephone is shown in Figure ConnectingLow-Profile and High-Profile Desktop Positions Low-Profile and High-Profile PositionsKnob for the Handset Support Peg Wall-Mount PositionTroubleshooting Cleaning YourPossible Problems Moving YourPorts Busy NCP Possible ProblemTelephone INSTALLATION, MAINTENANCE, and Troubleshooting Feature Codes for General Use Feature Codes General Telephone FeaturesFeature Description Code Then Button Feature Codes Managing Outbound Telephone Calls Feature Codes for Outbound CallsFeature Codes for Incoming Calls Feature Codes Managing Incoming Telephone CallsFeature Description Paging Codes Address system, over NBX Business Telephones, or bothTelephone handset, and then hang up Index Feature button Basic Telephone 25 Business Telephone Index Index Index