3Com NBX 2101, NBX 1105, NBX 1102, NBX 2102 manual Shows an example of a calling group configuration

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Hunt Groups and Calling Groups

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To log out of a dynamic hunt group using the NetSet utility:

1Log in to the NetSet utility.

2Select User Information > Hunt Groups.

3Click on the 3-digit extension number of the hunt group you are logging out of.

4Type the hunt group password in the Password text box.

5Click Log Out, and then click Close.

Calling Groups One type of hunt group is the Calling Group. Calling groups allow an incoming call to ring simultaneously on all telephones in a group, for example, a customer service group. You log in to or out of a calling group in the same way that you log in to or out of a hunt group.

Figure 10 shows an example of a calling group configuration.

Figure 10 Sample Calling Group Configuration

	2
1		5
	3	6
		6

4

1Incoming Telephone Call

2Telephone #1

3Telephone #2

4Telephone #3

5After a specified number of rings (no answer)

6Receptionist

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Contents Attendant Consoles TelephonesUnited States Government Legend Contents Greeting-Only Mailbox Phantom Mailbox Group Mailbox Standard FeaturesNBX 1105 Attendant Console Complement Attendant Software Delayed Ringing Pulse DialingPage This Guide How to UseShows where to look for specific information in this guide Where to Find InformationList conventions that are used throughout this guide TermsConventions Commonly Used TermsNetSet Utility Documentation for 3Com NBX Networked Telephony Solutions isDocumentation Maximize the full potential of the systemPart Number This chapter covers these topics Getting StartedVoice Mail Setting Up YourNetSet Utility Action Description Icon NBX NetSet Login Screen with Password Dialog BoxLog in to the NetSet utility Features and for your NBX TelephoneQuick Reference SheetGetting Started NBX Business Telephones Handset NBX Business Telephones have these featuresControls 10 a-fExit Programmable Access buttons with indicator lights SeeTelephone key pad Telephone Status Indicator LightsLight Status Programmable Access ButtonsNBX Business Telephones NBX Basic Telephone NBX Basic Telephone Model NBX Basic Telephone has these featuresThat are associated with each line status Status Indicator PatternsStatus Icons on NBX BasicCall Toggle FeatureNBX Basic Telephone has three programmable Access buttons. To return to the first call Press Call Toggle button againVoice Mail Select NBX Messaging Change Password Dial 2 to select Change PasswordType your current password NBX Telephones System Listening toMessages Security TipsManaging Your Voice Mail Messages LocationYour Messages Replying to aMessage Information AboutYour comments to introduce the message to the other users Forwarding aSending a Message CreatingYou are prompted to press one of the following buttons to Press 9 for Message Delivery OptionsDial 9 for Mailbox Options Your voice mailbox Forwarding CallsDirectly to Your Voice MailboxGreeting-Only Accessing VoiceMail Messages Through E-mailMailbox Group MailboxVoice Mail Standard Features Dialing a Call Setting the VolumeNames as They Appear in the Internal Directory Using the Internal Name DirectoryExternal Call Dialing an To dial an external callSelect User Information Call Forward Creating Your Call Forward PathSelect User Information Call Permissions Placing a Call onHold To place a call on holdTransferring a Call External calls To set up a conference callEstablishing a Conference CallDrop button More About Conference CallsHold Call is answered by someone elseStandard Features Personalizing Your Telephone Select Speed Dials Telephone Labels Ringer ToneSelect Ringer Tones NBX Business Telephones only Speed DialsSelect Speed Dials Personal Select Speed Dials One TouchSelect Speed Dials, and then select Personal or System-wide Number/Address field Off-SiteNotification Select NBX Messaging Off Site NotificationConsiderations Do Not DisturbTelephone Locking PreventingUnauthorized Use Your TelephoneOverride Class of ServiceSame LAN Personalizing Your Telephone Ending Calls When Using a Headset Personalizing Your Telephone Telephone System Following features are described in this chapterRestriction Clir Caller IDInternal and External Calling Line IdentitySelect User Information Call Pickup Clir for All External CallsClir for Next External Call Only Call PickupPickup PickupCalling Groups Hunt GroupsCalls can be directed to several phones Select User Information Hunt Groups Hunt Group Numbers assigned by your administratorShows an example of a calling group configuration Call Park System Default Extension NumbersClick Details Certain circumstances, you can broadcast a message from NBX Telephones using the Paging featurePaging Extensions Feature Codes PagingGetting More from Your Telephone System Using Unique Extensions to Dial Remote Offices Using Site Codes to Dial Remote Offices Pulse Dialing Delayed RingingUsing a Feature Code Using a Mapped ButtonUsing a Personal Speed Dial Attendant Consoles This chapter covers these featuresAttendant Console NBXSelect Speed Dials Attendant Console Labels 5 6Select Print Department, or by extension ComplementAttendant SoftwareKeyboard Attendant Software Buttons and Keyboard ShortcutsButton Purpose Shortcut Attendant Consoles This chapter covers the following topics Telephone Installation MAINTENANCE, TroubleshootingUnderside of the NBX Business Telephone is shown in Figure ConnectingLow-Profile and High-Profile Desktop Positions Low-Profile and High-Profile PositionsKnob for the Handset Support Peg Wall-Mount PositionMoving Your Cleaning YourTroubleshooting Possible ProblemsPorts Busy NCP Possible ProblemTelephone INSTALLATION, MAINTENANCE, and Troubleshooting Feature Codes General Telephone Features Feature Codes for General UseFeature Description Code Then Button Feature Codes Managing Outbound Telephone Calls Feature Codes for Outbound CallsFeature Codes Managing Incoming Telephone Calls Feature Codes for Incoming CallsFeature Description Address system, over NBX Business Telephones, or both Paging CodesTelephone handset, and then hang up Index Feature button Basic Telephone 25 Business Telephone Index Index Index