3Com NBX 2101, NBX 1105, NBX 1102, NBX 2102 manual Basic Telephone 25 Business Telephone

Page 95

I

icons, status on Basic Telephone 25 incoming calls

answering 42 calling groups 65 hunt groups 65

on a Basic Telephone 26 transferring 44

infrared port 20 installing phones 81 intercom 20 Internal Caller ID 62 internal name directory 41 Internal Paging

dial code 69, 92 overview 70

internal telephone calls, dialing 40

J

jack

Ethernet 49 telephone 39

L

Label Makers 50, 77 labels

for attendant console 77 for telephones 50 problems with printing 87

lights, status 20 list

modifying voice mail group 35 voice mail group 34

listening to messages

from an NBX telephone 29 from remote telephones 30

Locking

blocking unauthorized calls 56 feature code 89

long-distance calls, preventing 56

INDEX 95

M mailbox

greeting-only 36 group 37 phantom 37

setting up personal 12 maintenance, telephone 81 Message button

Basic Telephone 25 Business Telephone 18

messages

creating and sending 33 creating voice mail 33 date and time received 31 forwarding 32

listening to from a remote location 30 maximum length 27

Message Waiting access button 37 replying to 31

sending a voice mail message 33 voice mail delivery options 33

messaging 27 microphone 19 moving telephones

important considerations 49 overview 85

MSG button 18, 25 Mute 20

N

NBX 100 8

NBX 25 8

NBX Basic Telephone, Model 2101 23 NBX Business Telephone

Model 1102 17

Model 2102 17 Model 2102-IR 17

NBX Voice Messaging 27 NetSet password 14 NetSet Utility

getting started 13 overview 13 problems with 86

notification, off-site 54

O

Off-Site Notification 54

Image 95
Contents Attendant Consoles TelephonesUnited States Government Legend Contents Greeting-Only Mailbox Phantom Mailbox Group Mailbox Standard FeaturesNBX 1105 Attendant Console Complement Attendant Software Delayed Ringing Pulse DialingPage This Guide How to UseShows where to look for specific information in this guide Where to Find InformationList conventions that are used throughout this guide TermsConventions Commonly Used TermsNetSet Utility Documentation for 3Com NBX Networked Telephony Solutions isDocumentation Maximize the full potential of the systemPart Number This chapter covers these topics Getting StartedVoice Mail Setting Up YourNetSet Utility Action Description Icon NBX NetSet Login Screen with Password Dialog BoxLog in to the NetSet utility Features and for your NBX TelephoneQuick Reference SheetGetting Started NBX Business Telephones Handset NBX Business Telephones have these featuresControls 10 a-fTelephone key pad Programmable Access buttons with indicator lights SeeExit Light Status Status Indicator LightsTelephone Programmable Access ButtonsNBX Business Telephones NBX Basic Telephone NBX Basic Telephone Model NBX Basic Telephone has these featuresThat are associated with each line status Status Indicator PatternsStatus Icons on NBX BasicCall Toggle FeatureNBX Basic Telephone has three programmable Access buttons. To return to the first call Press Call Toggle button againVoice Mail Type your current password Dial 2 to select Change PasswordSelect NBX Messaging Change Password NBX Telephones System Listening toMessages Security TipsManaging Your Voice Mail Messages LocationYour Messages Replying to aMessage Information AboutYour comments to introduce the message to the other users Forwarding aSending a Message CreatingDial 9 for Mailbox Options Press 9 for Message Delivery OptionsYou are prompted to press one of the following buttons to Your voice mailbox Forwarding CallsDirectly to Your Voice MailboxGreeting-Only Accessing VoiceMail Messages Through E-mailMailbox Group MailboxVoice Mail Standard Features Dialing a Call Setting the VolumeNames as They Appear in the Internal Directory Using the Internal Name DirectoryExternal Call Dialing an To dial an external callSelect User Information Call Forward Creating Your Call Forward PathSelect User Information Call Permissions Placing a Call onHold To place a call on holdTransferring a Call External calls To set up a conference callEstablishing a Conference CallDrop button More About Conference CallsHold Call is answered by someone elseStandard Features Personalizing Your Telephone Select Ringer Tones Ringer ToneSelect Speed Dials Telephone Labels NBX Business Telephones only Speed DialsSelect Speed Dials Personal Select Speed Dials One TouchSelect Speed Dials, and then select Personal or System-wide Number/Address field Off-SiteNotification Select NBX Messaging Off Site NotificationConsiderations Do Not DisturbTelephone Locking PreventingUnauthorized Use Your TelephoneSame LAN Class of ServiceOverride Personalizing Your Telephone Ending Calls When Using a Headset Personalizing Your Telephone Telephone System Following features are described in this chapterRestriction Clir Caller IDInternal and External Calling Line IdentitySelect User Information Call Pickup Clir for All External CallsClir for Next External Call Only Call PickupPickup PickupCalls can be directed to several phones Hunt GroupsCalling Groups Select User Information Hunt Groups Hunt Group Numbers assigned by your administratorShows an example of a calling group configuration Click Details System Default Extension NumbersCall Park Certain circumstances, you can broadcast a message from NBX Telephones using the Paging featurePaging Extensions Feature Codes PagingGetting More from Your Telephone System Using Unique Extensions to Dial Remote Offices Using Site Codes to Dial Remote Offices Pulse Dialing Delayed RingingUsing a Feature Code Using a Mapped ButtonUsing a Personal Speed Dial Attendant Consoles This chapter covers these featuresAttendant Console NBXSelect Print 5 6Select Speed Dials Attendant Console Labels Department, or by extension ComplementAttendant SoftwareButton Purpose Shortcut Attendant Software Buttons and Keyboard ShortcutsKeyboard Attendant Consoles This chapter covers the following topics Telephone Installation MAINTENANCE, TroubleshootingUnderside of the NBX Business Telephone is shown in Figure ConnectingLow-Profile and High-Profile Desktop Positions Low-Profile and High-Profile PositionsKnob for the Handset Support Peg Wall-Mount PositionMoving Your Cleaning YourTroubleshooting Possible ProblemsPorts Busy NCP Possible ProblemTelephone INSTALLATION, MAINTENANCE, and Troubleshooting Feature Description Code Then Button Feature Codes for General UseFeature Codes General Telephone Features Feature Codes Managing Outbound Telephone Calls Feature Codes for Outbound CallsFeature Description Feature Codes for Incoming CallsFeature Codes Managing Incoming Telephone Calls Telephone handset, and then hang up Paging CodesAddress system, over NBX Business Telephones, or both Index Feature button Basic Telephone 25 Business Telephone Index Index Index