68CHAPTER 7: GETTING MORE FROM YOUR TELEPHONE SYSTEM
To view the list of users that belong to a group:
1Select a group.
2Click Details.
If you have logged in to a dynamic hunt group and do not answer a call when it rings on your telephone, the system logs you out.
Calls that come in to your telephone through your extension follow the coverage path that you have set up. Calls that come in to your telephone through hunt groups and calling groups follow the coverage path set up for that group.
Call Park | Use Call Park to place a call in a “holding pattern” and make it available |
| for others to pick up from any telephone on the system. Use the internal |
| paging feature, the external paging feature, or both, to announce the call |
| to all users. The recipient can retrieve the call from any NBX Telephone by |
| dialing the Call Park extension that you give during your announcement. |
This feature is useful:
■When the recipient is elsewhere in the building.
■When you want to continue a call on another telephone, and transferring the call does not give you enough time to retrieve it.
When you park a call, you assign it a Call Park extension, which is also used to retrieve it. Table 8 lists the factory default Call Park extension numbers that may be available on your system. Contact your administrator to verify the Call Park extensions for your location.
Table 8 Factory Default Call Park Extension Numbers
System | Default Extension Numbers | |
|
|
|
NBX 100 | 601 | — 609 |
|
|
|
SuperStack 3 NBX | 6000 | — 6099 |
|
|
|
NBX 25 | 601 | — 609 |
|
|
|
If the call is not answered within 3 to 4 minutes after it is parked, it rings again at the original telephone. Your administrator can modify the length of this waiting period.