3Com NBX 1102, NBX 1105, NBX 2102, NBX 2101 manual Programmable, Access Buttons

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Programmable Access Buttons

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Programmable

Figure 3 displays the 18 programmable Access buttons. The list below the

Access Buttons

figure gives the default features. The One-touch Speed Dials screen in

 

the NetSet utility shows your telephone’s current button mappings. For

 

details, see “One-touch Speed Dials” in Chapter 6.

 

Figure 3 Access Buttons

1

2

3

4

5

6

7

8

Access buttons 1 through 6 have these default settings, which can be changed by your administrator:

1Feature button — Allows you to access features that are not directly assigned to an Access button on your telephone. See Appendix A for a list of features and applicable codes.

2Direct Mail Transfer button — Sends a call directly to another user’s voice mailbox. See “Direct Mail Transfer” in Chapter 5.

3Call Park button — Allows you to place a call in a “holding pattern” so it can be retrieved from any other telephone on the system. See “Call Park” in Chapter 7.

4Flash button — Similar to pressing the switch hook on your telephone, this button activates certain features, such as Call Waiting, that may be available from your local telephone company.

5Unassigned — This button has no default assigned function.

6Release button — Disconnects calls. This feature is commonly used when you use a telephone headset. See “Using a Headset” in Chapter 6.

7Typically, these nine buttons are used for personal speed dial settings, although the administrator can use them for system-wide features. See “Speed Dials” in Chapter 6.

8In most circumstances, your administrator designates these three lines for incoming and outgoing calls.

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Contents Attendant Consoles TelephonesUnited States Government Legend Contents Greeting-Only Mailbox Phantom Mailbox Group Mailbox Standard FeaturesNBX 1105 Attendant Console Complement Attendant Software Delayed Ringing Pulse DialingPage Shows where to look for specific information in this guide How to UseWhere to Find Information This GuideConventions TermsCommonly Used Terms List conventions that are used throughout this guideDocumentation Documentation for 3Com NBX Networked Telephony Solutions isMaximize the full potential of the system NetSet UtilityPart Number This chapter covers these topics Getting StartedVoice Mail Setting Up YourNetSet Utility Action Description Icon NBX NetSet Login Screen with Password Dialog BoxQuick Reference Features and for your NBX TelephoneSheet Log in to the NetSet utilityGetting Started NBX Business Telephones Controls NBX Business Telephones have these features10 a-f HandsetProgrammable Access buttons with indicator lights See ExitTelephone key pad Status Indicator Lights TelephoneLight Status Programmable Access ButtonsNBX Business Telephones NBX Basic Telephone NBX Basic Telephone Model NBX Basic Telephone has these featuresStatus Icons on Status Indicator PatternsNBX Basic That are associated with each line statusNBX Basic Telephone has three programmable Access buttons. FeatureTo return to the first call Press Call Toggle button again Call ToggleVoice Mail Dial 2 to select Change Password Select NBX Messaging Change PasswordType your current password Messages Listening toSecurity Tips NBX Telephones SystemManaging Your Voice Mail Messages LocationMessage Replying to aInformation About Your MessagesYour comments to introduce the message to the other users Forwarding aSending a Message CreatingPress 9 for Message Delivery Options You are prompted to press one of the following buttons toDial 9 for Mailbox Options Directly to Your Forwarding CallsVoice Mailbox Your voice mailboxMail Messages Accessing VoiceThrough E-mail Greeting-OnlyMailbox Group MailboxVoice Mail Standard Features Dialing a Call Setting the VolumeNames as They Appear in the Internal Directory Using the Internal Name DirectoryExternal Call Dialing an To dial an external callSelect User Information Call Forward Creating Your Call Forward PathHold Placing a Call onTo place a call on hold Select User Information Call PermissionsTransferring a Call Establishing a To set up a conference callConference Call External callsHold More About Conference CallsCall is answered by someone else Drop buttonStandard Features Personalizing Your Telephone Ringer Tone Select Speed Dials Telephone LabelsSelect Ringer Tones NBX Business Telephones only Speed DialsSelect Speed Dials Personal Select Speed Dials One TouchSelect Speed Dials, and then select Personal or System-wide Notification Off-SiteSelect NBX Messaging Off Site Notification Number/Address fieldConsiderations Do Not DisturbUnauthorized Use PreventingYour Telephone Telephone LockingClass of Service OverrideSame LAN Personalizing Your Telephone Ending Calls When Using a Headset Personalizing Your Telephone Telephone System Following features are described in this chapterInternal and External Caller IDCalling Line Identity Restriction ClirClir for Next External Call Only Clir for All External CallsCall Pickup Select User Information Call PickupPickup PickupHunt Groups Calling GroupsCalls can be directed to several phones Select User Information Hunt Groups Hunt Group Numbers assigned by your administratorShows an example of a calling group configuration System Default Extension Numbers Call ParkClick Details Paging Extensions Feature Codes Telephones using the Paging featurePaging Certain circumstances, you can broadcast a message from NBXGetting More from Your Telephone System Using Unique Extensions to Dial Remote Offices Using Site Codes to Dial Remote Offices Using a Feature Code Delayed RingingUsing a Mapped Button Pulse DialingUsing a Personal Speed Dial Attendant Consoles This chapter covers these featuresAttendant Console NBX5 6 Select Speed Dials Attendant Console LabelsSelect Print Attendant ComplementSoftware Department, or by extensionAttendant Software Buttons and Keyboard Shortcuts KeyboardButton Purpose Shortcut Attendant Consoles This chapter covers the following topics Telephone Installation MAINTENANCE, TroubleshootingUnderside of the NBX Business Telephone is shown in Figure ConnectingLow-Profile and High-Profile Desktop Positions Low-Profile and High-Profile PositionsKnob for the Handset Support Peg Wall-Mount PositionTroubleshooting Cleaning YourPossible Problems Moving YourPorts Busy NCP Possible ProblemTelephone INSTALLATION, MAINTENANCE, and Troubleshooting Feature Codes for General Use Feature Codes General Telephone FeaturesFeature Description Code Then Button Feature Codes Managing Outbound Telephone Calls Feature Codes for Outbound CallsFeature Codes for Incoming Calls Feature Codes Managing Incoming Telephone CallsFeature Description Paging Codes Address system, over NBX Business Telephones, or bothTelephone handset, and then hang up Index Feature button Basic Telephone 25 Business Telephone Index Index Index