Black Box FX160A manual Defining the Standard Incoming Line

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PHONE LINE MANAGER 16 X 4

5.2.6DEFINING THE STANDARD INCOMING LINE

In most installations, all outside lines would be configured as a Standard Incoming Line. You will first define a list of extensions which will ring when an incoming call is detected. You might also choose to define a second list of extensions which will ring when an incoming call is detected in the Night Mode.

The operation of an outside line configured to be a Standard Incoming Line is as follows. When an incoming call is detected, the Phone Line Manager 16 x 4 checks the extensions starting at the top of the appropriate (day or night) list to find the first available extension. This extension will start ringing. Zero to nine rings later (see Section 19.15), the Phone Line Manager 16 x 4 will find the next three available extensions in the list and start ringing them. After 5 to 60 seconds have passed (see Section 19.11), the Phone Line Manager 16 x 4 will ring an available Rollover Extension (usually a Voice Mail unit or answering machine).

Additionally, all key phones with the “RP’” (Ring Position) indicator set will also ring when incoming calls are detected on outside lines configured as Standard Incoming Lines.

5.2.7THE OPERATOR EXTENSION

One extension is designated to be the Operator. The Operator extension is used by the Phone Line Manager 16 x 4 in the following ways:

Any extension may dial 0 (or 9) to place an intercom call to the Operator or to transfer an outside call to the Operator.

Only the Day mode Operator may issue a 56 command or a 57 command to manually switch the Phone Line Manager 16 x 4 into the Night mode or the Day mode.

An incoming call to an extension on a Private Incoming Line that goes unanswered will ring the Operator’s extension if the Operator is not busy.

A call left on hold too long will ring at the extension which placed it on hold. If that extension does not answer or is busy, the call will ring at the Operator’s extension if it is not busy.

A call parked at an extension will ring the Operator (or a Rollover Extension, as programmed by the System Manager) if the extension at which the call is parked does not become available or if the extension becomes available but does not answer when the phone rings.

A blind transfer of an outside call to an extension which does not answer will ring the Operator (or a Rollover Extension, as programmed by the System Manager) if the extension to which the call is being transferred does not answer.

If an incoming caller to an outside line operating in the Auto-Attendant (or DISA) mode specifies an extension which does not answer, the call will transfer to the Operator.

If no input (either DTMF digits or a fax Calling Tone) is detected during a DISA call, the call will ring at either the Operator’s or the fax’s extension, as programmed by the System Manager.

5.2.8THE STANDARD INCOMING LIST—WHICH EXTENSION IS THE OPERATOR

The first (non-Rollover) extension in the Standard Incoming List is defined to be the Operator. This means that if your Standard Incoming Line List directs incoming calls to an Auto-Attendant/Voice Mail, the Operator will be defined as the next extension in the list after the Voice Mail extensions (because your Voice Mail extensions would be defined as Rollover Extensions). Since there is a separate list for Day and Night operation, a different Operator extension can be defined for each mode.

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Contents Phone Line Manager 16 x Mexicanas Electrical Safety Statement Phone Line Manager 16 X Contents Contents Phone Line Manager 16 X Specifications Introduction Preparing to Program Choosing the Programming Mode-Automatic or PasswordDesignate an Extension for System Manager Programming Tips Factory-Default SettingsBasic Features Advanced System FeaturesExtension Features for all extensions Outside Line FeaturesWhen You Reset the System to Default Values Entering the Programming-Mode PasswordChanging the Programming-Mode Password Resetting the System to Default ValuesWhat type of phone will be connected to the extension? Configuring the ExtensionsChoices When Programming the Extensions Which special features do you want to allow the extension?Programming the Extensions Automatic Outside Door-Phone-Operation Details To require a * to be entered before a 4 or a To disable the Call Follow Me functionCall Forwarding/Call Follow Me Require Star Key Before User ProgrammingIntroduction Central Office Lines Incoming CallsChoices in Handling Incoming Calls Defining the Standard Incoming Line Extension Numbers Entering the Private Incoming Lists Day Night Central Office Lines Programming Choices in Configuring Central Office CO LinesProgramming Outside Lines Dialing 9 to Access Outside LinesDo you want to dial 9 or 0 to access an outside line ? To access an outside line by dialingEnter Enter Line # Code Fax Extn 1xx About Disa and Direct Caller Access to ExtensionsAuto-Attendant Disa Recording a Voice AnnouncementEnabling the Voice Announcement Setting the Length of the Disa Input TimeWhat Happens after the Disa Entry To ring the fax extension if there is No Disa entry What Happens If There is No Disa EntryMultiple Fax Extensions To ring the Operator if there is No Disa entryDefining Outgoing Call Groups About Outgoing Call GroupsAssigning Extensions to an Outgoing Call Group Enable Direct Outward Station Access Dosa Direct Outward Station Access DosaEntering the Dosa Password Hunt Groups To Enable the Use of the Four Different Hunt GroupsTo Enable Hunt Groups To Disable Hunt GroupsThen dial 00 00 00 Then dial 01 03 04Then dial 05 06 06 Then dial 12 13 14To disable automatic switching between modes Automatic Day/Night Mode SwitchingAutomatic Day/Night Mode Switching Times To enable automatic switching between modesPhone Line Manager 16 X Tone- or Pulse-Dialing Details Central Office Lines Advanced TopicsTo Disable Clear Forward Detection To Enable Polarity Reversal DetectionTo Disable Polarity Reversal Detection To Enable Clear Forward DetectionMetering Pulse Frequency Metering Pulse DetectionCaller ID Phone Line Manager 16 X Exclusive Answering Machine Privilege Rollover Extensions Advanced TopicsRollover of Unattached Calls Rollover of Intercom CallsTo transfer unattached calls to the Operator Simplified Voice-Mail Interface Voice-Mail Unit InterfaceMSG Button on a Key Phone About Call Barring Call Barring Toll RestrictionCall-Barring Toll-Restriction Details Sample Disallow Table Filling the Call-Barring Allow and Disallow TablesTo fill a Call-Barring Allow or Disallow Table Assigning Extensions to Tables Sample Allow TableRestrict Calls at Night Password to Override Call BarringTo enter a speed-dial number Assigning Speed-Dial NumbersDial-Tone Detection Clear Speed-Dialing and Call-Barring TablesSystem Clock Date and Time Setting the System ClockTo display the time in the 12-hour mode To display the time in the 24-hour modeOutgoing-Call Records and Histories Automatic Call-History Retrieval Program Output the Call History After Each Outgoing CallFormats for the Call-History Records Connection to a Computer or a Printer Interfacing the Phone Line Manager 16 x 4 to a Computer 18.1 RS-232C Port-Choosing the Operating ModeTo enable the System Mode of the RS-232C Port To enable the Features Mode of the RS-232C PortPhone Line Manager 16 x 4 Configuration Program To report incoming Disa digits to the CAT Application To enable the normal mode of Disa operationComputer Aided Telephony CAT Software Report Disa Digits to the CAT ApplicationAbout System Timing Parameters Delay After Each RS-232C CharacterDelay After Each RS232C Line System Timing ParametersReminder Feature Timing Switchhook Flash TimingPulse-Dialing Timing Outside Line Guard TimeTone Dtmf Dialing Timing Switchhook Timing to Outside Line Rollover After Call to Extension Rollover on Standard Incoming Calls TimingOn Hook Time Multiple Ringing Time Speed-Dialing Delay TimeParked Calls Timing Park Drive Lawrence, PA 15055-1018 724-746-5500 Fax
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