Black Box FX160A manual Rollover of Intercom Calls, Rollover of Unattached Calls

Page 41

PHONE LINE MANAGER 16 X 4

When an extension is enabled to have the Exclusive Answering Machine privilege, the next numerical extension will be used as the answering-machine extension. For example, if physical extension #05 is enabled for this feature, calls directed to extension #05 will ring at extension #06 if extension #05 is busy or does not answer. If extension #06 (the answering machine) also happened to be busy, the Phone Line Manager 16 x 4 would look for an available Rollover Extension. Please note that calls may not be forwarded from the answering-machine extension (in this case extension #06) to a different extension.

In order to use this feature, the System Manager must correctly assign the extensions such that a person’s answering machine is assigned to be the extension immediately after that person’s phone extension.

Some answering machines will not respond to an incoming ring if the length of the ringing signal is too short. Therefore, set the distinctive ringing feature for the answering-machine extension to have the Phone Line Manager 16 x 4 give the longest possible ringing signal. This can be done by attaching a single-line telephone to the answering-machine extension and dialing 4711 at the Phone Line Manager 16 x 4 dial tone.

13.2 Rollover of Intercom Calls

You can specify when and how the Rollover Extensions are to be used. In most installations, the Rollover Extensions are used to take outside calls which are not answered by the desired extension. If this parameter is set, the Phone Line Manager 16 x 4 will also cause unanswered Intercom calls to be directed to the Rollover Extensions. This will occur if an Intercom call is made to (1) an extension which is in the Do Not Disturb mode, (2) an extension connected to an ordinary phone which is busy, (3) an extension which does not answer after 20 seconds, or (4) an extension connected to a key phone which is busy and does not answer the intercom call with 20 seconds.

For unanswered Intercom calls to transfer to a Rollover Extension:

1.In the programming mode, lift the handset and enter 7803. Pause for confirmation tone. For unanswered Intercom calls to continue ringing at the dialed extension:

1.In the programming mode, lift the handset and enter 7802. Pause for confirmation tone.

13.3 Rollover of Unattached Calls

Certain outside calls which are “forgotten” can be programmed to ring at either the Operator or an available Rollover Extension. The types of calls affected by this setting are:

•blind transfers to an extension which does not answer within 5 to 50 seconds (see Section 19.12),

•calls parked at a busy extension for too long (see Section 19.6),

•incoming DISA calls directed to a busy extension, and

•incoming DISA calls directed to an extension which does not answer.

To transfer unattached calls to an available Rollover Extension:

1. At the System Manager’s extension, lift the handset and enter 7804. Pause for confirmation tone.

To transfer unattached calls to the Operator:

1. At the System Manager’s extension, lift the handset and enter 7805. Pause for confirmation tone.

42

Page 40 Page 42
Image 41
Page 40 Page 42
Contents Phone Line Manager 16 x Mexicanas Electrical Safety Statement Phone Line Manager 16 X Contents Contents Phone Line Manager 16 X Specifications Introduction Designate an Extension for System Manager Choosing the Programming Mode-Automatic or PasswordPreparing to Program Basic Features Factory-Default SettingsAdvanced System Features Programming TipsExtension Features for all extensions Outside Line FeaturesChanging the Programming-Mode Password Entering the Programming-Mode PasswordResetting the System to Default Values When You Reset the System to Default ValuesChoices When Programming the Extensions Configuring the ExtensionsWhich special features do you want to allow the extension? What type of phone will be connected to the extension?Programming the Extensions Automatic Outside Door-Phone-Operation Details Call Forwarding/Call Follow Me To disable the Call Follow Me functionRequire Star Key Before User Programming To require a * to be entered before a 4 or aChoices in Handling Incoming Calls Central Office Lines Incoming CallsIntroduction Defining the Standard Incoming Line Extension Numbers Entering the Private Incoming Lists Day Night Central Office Lines Programming Choices in Configuring Central Office CO LinesDo you want to dial 9 or 0 to access an outside line ? Dialing 9 to Access Outside LinesTo access an outside line by dialing Programming Outside LinesEnter Enter Line # Code Fax Extn Auto-Attendant Disa About Disa and Direct Caller Access to ExtensionsRecording a Voice Announcement 1xxWhat Happens after the Disa Entry Setting the Length of the Disa Input TimeEnabling the Voice Announcement Multiple Fax Extensions What Happens If There is No Disa EntryTo ring the Operator if there is No Disa entry To ring the fax extension if there is No Disa entryDefining Outgoing Call Groups About Outgoing Call GroupsAssigning Extensions to an Outgoing Call Group Entering the Dosa Password Direct Outward Station Access DosaEnable Direct Outward Station Access Dosa To Enable Hunt Groups To Enable the Use of the Four Different Hunt GroupsTo Disable Hunt Groups Hunt GroupsThen dial 05 06 06 Then dial 01 03 04Then dial 12 13 14 Then dial 00 00 00Automatic Day/Night Mode Switching Times Automatic Day/Night Mode SwitchingTo enable automatic switching between modes To disable automatic switching between modesPhone Line Manager 16 X Tone- or Pulse-Dialing Details Central Office Lines Advanced TopicsTo Disable Polarity Reversal Detection To Enable Polarity Reversal DetectionTo Enable Clear Forward Detection To Disable Clear Forward DetectionCaller ID Metering Pulse DetectionMetering Pulse Frequency Phone Line Manager 16 X Exclusive Answering Machine Privilege Rollover Extensions Advanced TopicsTo transfer unattached calls to the Operator Rollover of Intercom CallsRollover of Unattached Calls MSG Button on a Key Phone Voice-Mail Unit InterfaceSimplified Voice-Mail Interface Call-Barring Toll-Restriction Details Call Barring Toll RestrictionAbout Call Barring To fill a Call-Barring Allow or Disallow Table Filling the Call-Barring Allow and Disallow TablesSample Disallow Table Assigning Extensions to Tables Sample Allow TableRestrict Calls at Night Password to Override Call BarringTo enter a speed-dial number Assigning Speed-Dial NumbersDial-Tone Detection Clear Speed-Dialing and Call-Barring TablesTo display the time in the 12-hour mode Setting the System ClockTo display the time in the 24-hour mode System Clock Date and TimeOutgoing-Call Records and Histories Formats for the Call-History Records Output the Call History After Each Outgoing CallAutomatic Call-History Retrieval Program Connection to a Computer or a Printer To enable the System Mode of the RS-232C Port 18.1 RS-232C Port-Choosing the Operating ModeTo enable the Features Mode of the RS-232C Port Interfacing the Phone Line Manager 16 x 4 to a ComputerPhone Line Manager 16 x 4 Configuration Program Computer Aided Telephony CAT Software To enable the normal mode of Disa operationReport Disa Digits to the CAT Application To report incoming Disa digits to the CAT ApplicationDelay After Each RS232C Line Delay After Each RS-232C CharacterSystem Timing Parameters About System Timing ParametersReminder Feature Timing Switchhook Flash TimingPulse-Dialing Timing Outside Line Guard TimeTone Dtmf Dialing Timing Switchhook Timing to Outside Line Rollover After Call to Extension Rollover on Standard Incoming Calls TimingOn Hook Time Multiple Ringing Time Speed-Dialing Delay TimeParked Calls Timing Park Drive Lawrence, PA 15055-1018 724-746-5500 Fax
Top Page Image Contents