Black Box FX160A manual Rollover Extensions Advanced Topics, Exclusive Answering Machine Privilege

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PHONE LINE MANAGER 16 X 4

13.Rollover Extensions: Advanced Topics

Any number of extensions can be configured to be a Rollover Extension. These extensions have special properties. Generally, calls directed to extensions which are busy or do not answer will be directed to an available Rollover Extension. Typically, extensions connected to a Voice Mail unit or to an answering machine would be designated as Rollover Extensions though it is possible to configure any extension to be a Rollover Extension. It is also possible to assign an Exclusive Answering Machine to an extension. When the Phone Line Manager 16 x 4 wants to ring an available Rollover Extension (due to the conditions listed below), it will first check to see if there is an Exclusive Answering Machine available for the extension.

The Phone Line Manager 16 x 4 will ring an available Rollover Extension or Exclusive Answering Machine when:

•An incoming call has been ringing for greater than a specified amount of time (5 to 60 seconds). See Section 19.11.

•The MSG button on a key phone is pressed (if Voice Mail is enabled).

•An intercom call was attempted to an extension which is in the Do Not Disturb mode (if Rollover on Intercom Calls is set). See Section 13.2.

•An intercom call was attempted to an extension connected to an ordinary phone which is busy (if Rollover on Intercom Calls is set).

•An intercom call was attempted to an extension connected to a busy key phone or to any phone which does not answer within five rings (if Rollover on Intercom Calls is set).

•An outside line has been blind transferred to an extension which does not answer or parked at an extension which does not answer (provided the “Transfer to Operator/Rollover Extension” parameter specifies Rollover Extension).

•After the Operator is rung and does not answer after a call left on hold for too long rings at the Operator. See Section 19.11.

When the Phone Line Manager 16 x 4 is looking for a Rollover Extension, it checks the extensions in the order of physical extension #00 to extension #15 to find an extension which is both available and designated to be a Rollover Extension.

13.1 Exclusive Answering Machine Privilege

The Rollover Extensions feature allows you to specify which extension(s) will be rung when a call is directed to an extension which is busy or does not answer. More than one extension can be specified as a Rollover Extension so that a multi-channel Voice Mail unit can be attached to the Phone Line Manager 16 x 4.

In some installations, you may want to give separate answering machines to certain people to allow messages intended for them to be stored and retrieved independently. This may now be done as part of the “Programming the Extensions” command (see Section 4.2).

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Contents Phone Line Manager 16 x Mexicanas Electrical Safety Statement Phone Line Manager 16 X Contents Contents Phone Line Manager 16 X Specifications Introduction Preparing to Program Choosing the Programming Mode-Automatic or PasswordDesignate an Extension for System Manager Factory-Default Settings Basic FeaturesAdvanced System Features Programming TipsOutside Line Features Extension Features for all extensionsEntering the Programming-Mode Password Changing the Programming-Mode PasswordResetting the System to Default Values When You Reset the System to Default ValuesConfiguring the Extensions Choices When Programming the ExtensionsWhich special features do you want to allow the extension? What type of phone will be connected to the extension?Programming the Extensions Automatic Outside Door-Phone-Operation Details To disable the Call Follow Me function Call Forwarding/Call Follow MeRequire Star Key Before User Programming To require a * to be entered before a 4 or aIntroduction Central Office Lines Incoming CallsChoices in Handling Incoming Calls Defining the Standard Incoming Line Extension Numbers Entering the Private Incoming Lists Day Night Choices in Configuring Central Office CO Lines Central Office Lines ProgrammingDialing 9 to Access Outside Lines Do you want to dial 9 or 0 to access an outside line ?To access an outside line by dialing Programming Outside LinesEnter Enter Line # Code Fax Extn About Disa and Direct Caller Access to Extensions Auto-Attendant DisaRecording a Voice Announcement 1xxEnabling the Voice Announcement Setting the Length of the Disa Input TimeWhat Happens after the Disa Entry What Happens If There is No Disa Entry Multiple Fax ExtensionsTo ring the Operator if there is No Disa entry To ring the fax extension if there is No Disa entryAbout Outgoing Call Groups Defining Outgoing Call GroupsAssigning Extensions to an Outgoing Call Group Enable Direct Outward Station Access Dosa Direct Outward Station Access DosaEntering the Dosa Password To Enable the Use of the Four Different Hunt Groups To Enable Hunt GroupsTo Disable Hunt Groups Hunt GroupsThen dial 01 03 04 Then dial 05 06 06Then dial 12 13 14 Then dial 00 00 00Automatic Day/Night Mode Switching Automatic Day/Night Mode Switching TimesTo enable automatic switching between modes To disable automatic switching between modesPhone Line Manager 16 X Central Office Lines Advanced Topics Tone- or Pulse-Dialing DetailsTo Enable Polarity Reversal Detection To Disable Polarity Reversal DetectionTo Enable Clear Forward Detection To Disable Clear Forward DetectionMetering Pulse Frequency Metering Pulse DetectionCaller ID Phone Line Manager 16 X Rollover Extensions Advanced Topics Exclusive Answering Machine PrivilegeRollover of Unattached Calls Rollover of Intercom CallsTo transfer unattached calls to the Operator Simplified Voice-Mail Interface Voice-Mail Unit InterfaceMSG Button on a Key Phone About Call Barring Call Barring Toll RestrictionCall-Barring Toll-Restriction Details Sample Disallow Table Filling the Call-Barring Allow and Disallow TablesTo fill a Call-Barring Allow or Disallow Table Sample Allow Table Assigning Extensions to TablesPassword to Override Call Barring Restrict Calls at NightAssigning Speed-Dial Numbers To enter a speed-dial numberClear Speed-Dialing and Call-Barring Tables Dial-Tone DetectionSetting the System Clock To display the time in the 12-hour modeTo display the time in the 24-hour mode System Clock Date and TimeOutgoing-Call Records and Histories Automatic Call-History Retrieval Program Output the Call History After Each Outgoing CallFormats for the Call-History Records Connection to a Computer or a Printer 18.1 RS-232C Port-Choosing the Operating Mode To enable the System Mode of the RS-232C PortTo enable the Features Mode of the RS-232C Port Interfacing the Phone Line Manager 16 x 4 to a ComputerPhone Line Manager 16 x 4 Configuration Program To enable the normal mode of Disa operation Computer Aided Telephony CAT SoftwareReport Disa Digits to the CAT Application To report incoming Disa digits to the CAT ApplicationDelay After Each RS-232C Character Delay After Each RS232C LineSystem Timing Parameters About System Timing ParametersSwitchhook Flash Timing Reminder Feature TimingOutside Line Guard Time Pulse-Dialing TimingTone Dtmf Dialing Timing Switchhook Timing to Outside Line Rollover on Standard Incoming Calls Timing Rollover After Call to ExtensionOn Hook Time Speed-Dialing Delay Time Multiple Ringing TimeParked Calls Timing Park Drive Lawrence, PA 15055-1018 724-746-5500 Fax
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