Black Box FX160A manual Outgoing-Call Records and Histories

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PHONE LINE MANAGER 16 X 4

17.Outgoing-Call Records and Histories

17.1About Outgoing-Call Records

Each time an outgoing call lasting longer than 25 seconds is made (or the first polarity reversal is detected when Polarity Reversal signaling is enabled), the system stores a record of the call. The outgoing call record is also called Station Message Detail Recording (SMDR). Keeping the history of outgoing calls is useful for tracking and billing long-distance calls. If this is not a concern in your office, there is no need to program this feature.

17.2 How to Output the Outgoing-Call Records

The Phone Line Manager 16 x 4 can connect to a computer or printer via the RS-232C port. The Outgoing- Call Records can be output to the RS-232C port in a variety of ways.

17.3 Output the Complete Contents of the Outgoing-Call Records

You can choose to output the calling history for all extensions. The history shows a record for all calls made since the last Clear Call-History command.

To output the complete contents of the Call-History Memory:

1.In the programming mode, lift the handset and enter 741.

2.The Phone Line Manager 16 x 4 will send all records, followed by the confirmation tone. Hang up or continue with programming.

This procedure will tie up the programming extension until all data has been sent. No dial tone will be available on the System Manager’s phone. A confirmation tone will be heard when the output is complete.

17.4 Output the Call History of a Single Extension

You can also choose to output the Call-History records of a single extension. This command will search the Call-History Memory to find only those calls made by the specified extension.

To output the Call History of one extension:

1.In the programming mode, lift the handset and enter 742.

2.Enter the two-digit extension number (00 to 15).

3.The Phone Line Manager 16 x 4 will send all records, followed by the confirmation tone. Hang up or continue with programming.

17.5 Clearing the Call-History Memory

The Call-History Memory has room for about 120 records. Once the memory is full, no new records can be stored until the memory is cleared. It is recommended that you print out call records regularly (at the end of each day, week, or month), then clear the memory.

To clear the contents of Call-History Memory:

1.In the programming mode, lift the handset and enter 749. Pause for the confirmation tone. Hang up or continue with programming.

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Contents Phone Line Manager 16 x Mexicanas Electrical Safety Statement Phone Line Manager 16 X Contents Contents Phone Line Manager 16 X Specifications Introduction Designate an Extension for System Manager Choosing the Programming Mode-Automatic or PasswordPreparing to Program Advanced System Features Factory-Default SettingsBasic Features Programming TipsOutside Line Features Extension Features for all extensionsResetting the System to Default Values Entering the Programming-Mode PasswordChanging the Programming-Mode Password When You Reset the System to Default ValuesWhich special features do you want to allow the extension? Configuring the ExtensionsChoices When Programming the Extensions What type of phone will be connected to the extension?Programming the Extensions Automatic Outside Door-Phone-Operation Details Require Star Key Before User Programming To disable the Call Follow Me functionCall Forwarding/Call Follow Me To require a * to be entered before a 4 or aChoices in Handling Incoming Calls Central Office Lines Incoming CallsIntroduction Defining the Standard Incoming Line Extension Numbers Entering the Private Incoming Lists Day Night Choices in Configuring Central Office CO Lines Central Office Lines ProgrammingTo access an outside line by dialing Dialing 9 to Access Outside LinesDo you want to dial 9 or 0 to access an outside line ? Programming Outside LinesEnter Enter Line # Code Fax Extn Recording a Voice Announcement About Disa and Direct Caller Access to ExtensionsAuto-Attendant Disa 1xxWhat Happens after the Disa Entry Setting the Length of the Disa Input TimeEnabling the Voice Announcement To ring the Operator if there is No Disa entry What Happens If There is No Disa EntryMultiple Fax Extensions To ring the fax extension if there is No Disa entryAbout Outgoing Call Groups Defining Outgoing Call GroupsAssigning Extensions to an Outgoing Call Group Entering the Dosa Password Direct Outward Station Access DosaEnable Direct Outward Station Access Dosa To Disable Hunt Groups To Enable the Use of the Four Different Hunt GroupsTo Enable Hunt Groups Hunt GroupsThen dial 12 13 14 Then dial 01 03 04Then dial 05 06 06 Then dial 00 00 00To enable automatic switching between modes Automatic Day/Night Mode SwitchingAutomatic Day/Night Mode Switching Times To disable automatic switching between modesPhone Line Manager 16 X Central Office Lines Advanced Topics Tone- or Pulse-Dialing DetailsTo Enable Clear Forward Detection To Enable Polarity Reversal DetectionTo Disable Polarity Reversal Detection To Disable Clear Forward DetectionCaller ID Metering Pulse DetectionMetering Pulse Frequency Phone Line Manager 16 X Rollover Extensions Advanced Topics Exclusive Answering Machine PrivilegeTo transfer unattached calls to the Operator Rollover of Intercom CallsRollover of Unattached Calls MSG Button on a Key Phone Voice-Mail Unit InterfaceSimplified Voice-Mail Interface Call-Barring Toll-Restriction Details Call Barring Toll RestrictionAbout Call Barring To fill a Call-Barring Allow or Disallow Table Filling the Call-Barring Allow and Disallow TablesSample Disallow Table Sample Allow Table Assigning Extensions to TablesPassword to Override Call Barring Restrict Calls at NightAssigning Speed-Dial Numbers To enter a speed-dial numberClear Speed-Dialing and Call-Barring Tables Dial-Tone DetectionTo display the time in the 24-hour mode Setting the System ClockTo display the time in the 12-hour mode System Clock Date and TimeOutgoing-Call Records and Histories Formats for the Call-History Records Output the Call History After Each Outgoing CallAutomatic Call-History Retrieval Program Connection to a Computer or a Printer To enable the Features Mode of the RS-232C Port 18.1 RS-232C Port-Choosing the Operating ModeTo enable the System Mode of the RS-232C Port Interfacing the Phone Line Manager 16 x 4 to a ComputerPhone Line Manager 16 x 4 Configuration Program Report Disa Digits to the CAT Application To enable the normal mode of Disa operationComputer Aided Telephony CAT Software To report incoming Disa digits to the CAT ApplicationSystem Timing Parameters Delay After Each RS-232C CharacterDelay After Each RS232C Line About System Timing ParametersSwitchhook Flash Timing Reminder Feature TimingOutside Line Guard Time Pulse-Dialing TimingTone Dtmf Dialing Timing Switchhook Timing to Outside Line Rollover on Standard Incoming Calls Timing Rollover After Call to ExtensionOn Hook Time Speed-Dialing Delay Time Multiple Ringing TimeParked Calls Timing Park Drive Lawrence, PA 15055-1018 724-746-5500 Fax
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