Black Box FX160A manual Voice-Mail Unit Interface, Simplified Voice-Mail Interface

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PHONE LINE MANAGER 16 X 4

13.4 Voice-Mail Unit Interface

A Voice-Mail unit can be attached to the Rollover Extension(s) of your Phone Line Manager 16 x 4 system. It will have a voice announcement to enable callers to your business to access employees and/or their voice mailboxes. Enabling this parameter allows information to be sent from the Phone Line Manager 16 x 4 to the voice-mail unit to tell it the original extension dialed so that the voice-mail unit can play the appropriate outgoing message. Also, this parameter allows the MSG key from a key phone to be interpreted as a call to the voice-mail unit.

To enable operation with the Voice-Mail unit:

1.At the System Manager’s extension, lift the handset and enter 7824. Pause for confirmation tone. To disable operation with the Voice-Mail unit:

1. At the System Manager’s extension, lift the handset and enter 7825. Pause for confirmation tone.

13.5 Simplified Voice-Mail Interface

When the Voice-Mail Unit Interface is enabled, the Phone Line Manager 16 x 4 will send DTMF (touch tone) digits to the Rollover Extension to inform the voice-mail unit as to (1) the original extension dialed so that the voice-mail unit can play the appropriate outgoing message, or (2) the extension dialing directly into the voice-mail unit to retrieve their messages.

The Simplified Voice-Mail Interface setting has been implemented to allow the Phone Line Manager 16 x

4 to easily interface with simpler voice mail and message-storage devices. These devices typically accept only a single digit to direct the caller into one of the limited number of internal mailboxes. If “Voice Mail Unit Interface” is enabled and “Simplified Voice Mail Interface” is also enabled, the Phone Line Manager 16 x 4 will send only a single digit to the Rollover Extension. This digit will be the last digit in the extension’s physical number. Thus, a call intended for extension 104 would cause a 4 digit to be sent to the Rollover Extension. A call intended for extension 100 would cause a 0 digit to be sent to the Rollover Extension.

A call intended for extension 110 would also cause a 0 digit to be sent to the Rollover Extension.

REMEMBER: Voice Mail must be enabled (by typing 7824) for this command to cause a single digit to be sent to the Rollover Extension.

To enable operation in the Simplified Voice-Mail mode:

1. At the System Manager’s extension, lift the handset and enter 7862. Pause for confirmation tone.

To enable operation in the Standard Voice-Mail mode:

1. At the System Manager’s extension, lift the handset and enter 7863. Pause for confirmation tone.

13.6 MSG Button on a Key Phone

If the System Manager has enabled the Voice-Mail setting, a person at a key phone can press the MSG key and make an intercom call directly into a Rollover Extension. If the key phone extension has Exclusive Answering-Machine privilege, pressing the MSG key causes an intercom call to be made to the answering- machine extension associated with the extension.

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Contents Phone Line Manager 16 x Mexicanas Electrical Safety Statement Phone Line Manager 16 X Contents Contents Phone Line Manager 16 X Specifications Introduction Choosing the Programming Mode-Automatic or Password Preparing to ProgramDesignate an Extension for System Manager Advanced System Features Factory-Default SettingsBasic Features Programming TipsOutside Line Features Extension Features for all extensionsResetting the System to Default Values Entering the Programming-Mode PasswordChanging the Programming-Mode Password When You Reset the System to Default ValuesWhich special features do you want to allow the extension? Configuring the ExtensionsChoices When Programming the Extensions What type of phone will be connected to the extension?Programming the Extensions Automatic Outside Door-Phone-Operation Details Require Star Key Before User Programming To disable the Call Follow Me functionCall Forwarding/Call Follow Me To require a * to be entered before a 4 or aCentral Office Lines Incoming Calls IntroductionChoices in Handling Incoming Calls Defining the Standard Incoming Line Extension Numbers Entering the Private Incoming Lists Day Night Choices in Configuring Central Office CO Lines Central Office Lines ProgrammingTo access an outside line by dialing Dialing 9 to Access Outside LinesDo you want to dial 9 or 0 to access an outside line ? Programming Outside LinesEnter Enter Line # Code Fax Extn Recording a Voice Announcement About Disa and Direct Caller Access to ExtensionsAuto-Attendant Disa 1xxSetting the Length of the Disa Input Time Enabling the Voice AnnouncementWhat Happens after the Disa Entry To ring the Operator if there is No Disa entry What Happens If There is No Disa EntryMultiple Fax Extensions To ring the fax extension if there is No Disa entryAbout Outgoing Call Groups Defining Outgoing Call GroupsAssigning Extensions to an Outgoing Call Group Direct Outward Station Access Dosa Enable Direct Outward Station Access DosaEntering the Dosa Password To Disable Hunt Groups To Enable the Use of the Four Different Hunt GroupsTo Enable Hunt Groups Hunt GroupsThen dial 12 13 14 Then dial 01 03 04Then dial 05 06 06 Then dial 00 00 00To enable automatic switching between modes Automatic Day/Night Mode SwitchingAutomatic Day/Night Mode Switching Times To disable automatic switching between modesPhone Line Manager 16 X Central Office Lines Advanced Topics Tone- or Pulse-Dialing DetailsTo Enable Clear Forward Detection To Enable Polarity Reversal DetectionTo Disable Polarity Reversal Detection To Disable Clear Forward DetectionMetering Pulse Detection Metering Pulse FrequencyCaller ID Phone Line Manager 16 X Rollover Extensions Advanced Topics Exclusive Answering Machine PrivilegeRollover of Intercom Calls Rollover of Unattached CallsTo transfer unattached calls to the Operator Voice-Mail Unit Interface Simplified Voice-Mail InterfaceMSG Button on a Key Phone Call Barring Toll Restriction About Call BarringCall-Barring Toll-Restriction Details Filling the Call-Barring Allow and Disallow Tables Sample Disallow TableTo fill a Call-Barring Allow or Disallow Table Sample Allow Table Assigning Extensions to TablesPassword to Override Call Barring Restrict Calls at NightAssigning Speed-Dial Numbers To enter a speed-dial numberClear Speed-Dialing and Call-Barring Tables Dial-Tone DetectionTo display the time in the 24-hour mode Setting the System ClockTo display the time in the 12-hour mode System Clock Date and TimeOutgoing-Call Records and Histories Output the Call History After Each Outgoing Call Automatic Call-History Retrieval ProgramFormats for the Call-History Records Connection to a Computer or a Printer To enable the Features Mode of the RS-232C Port 18.1 RS-232C Port-Choosing the Operating ModeTo enable the System Mode of the RS-232C Port Interfacing the Phone Line Manager 16 x 4 to a ComputerPhone Line Manager 16 x 4 Configuration Program Report Disa Digits to the CAT Application To enable the normal mode of Disa operationComputer Aided Telephony CAT Software To report incoming Disa digits to the CAT ApplicationSystem Timing Parameters Delay After Each RS-232C CharacterDelay After Each RS232C Line About System Timing ParametersSwitchhook Flash Timing Reminder Feature TimingOutside Line Guard Time Pulse-Dialing TimingTone Dtmf Dialing Timing Switchhook Timing to Outside Line Rollover on Standard Incoming Calls Timing Rollover After Call to ExtensionOn Hook Time Speed-Dialing Delay Time Multiple Ringing TimeParked Calls Timing Park Drive Lawrence, PA 15055-1018 724-746-5500 Fax