Black Box FX160A Central Office Lines Programming, Choices in Configuring Central Office CO Lines

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PHONE LINE MANAGER 16 X 4

6.Central Office Lines: Programming

6.1Choices in Configuring Central Office (CO) Lines

Each CO line should be configured so that it best suits your needs. The options that must be decided upon are described below.

1. Are you using this CO line?

If you do not use all of the CO line ports of the system, then the vacant ports need to be programmed as “Disable.” This will make sure the Phone Line Manager 16 x 4 does not allow any extension to connect to this line.

2. How should an incoming call be answered?

You may select DISA (Direct Inward Station Access) for answering incoming calls. This feature is also called Auto-Attendant mode. In this mode, the Phone Line Manager 16 x 4 will answer (Day or Night) and prompt the incoming caller to enter the digits or code of the desired extension or department that they wish to speak with. Read more about DISA before selecting this feature so as to better understand its function.

If you choose to use the line so that the call must be answered by an extension before the outside line is seized, then you will need to enter the code for “No DISA.”

3. Does your CO line accept tone (DTMF) or pulse (rotary) dialing?

Some older Central Office switches can interpret only pulse or rotary dialing. Most newer Central Office lines can accept tone or DTMF (Dual-Tone Multi-Frequency) dialing. The Phone Line Manager 16 x 4 will need to know how it should dial digits when it is dialing a speed-dial number or redialing the last number dialed. See Section 12.1 for a complete discussion of the dialing mode.

4. Do you want to be able to send a “switchhook” to the CO line?

Some Central Office features, such as Call Waiting, are enabled by sending a “Switchhook” or “Flash” to the Central Office. Some Central Office switches will reset the CO line and give a new dial tone in response to a Flash signal. If a new dial tone is given, the caller could bypass the Call Barring (Toll Restriction) protection as the system would not know that a new dial tone was received. If this is a consideration, you may wish to disable the sending of the “switchhook” signal to the CO line.

The system Flash signal is set at a default value of 480 ms. This default value should work with most signaling requirements. If not, the timing duration of this signal may be changed to work with the requirements suggested by the Central Office for the features that they may provide in your area (see Section 19.5).

5. How do you want the incoming lines to ring?

All incoming CO lines will ring into the system. This step is used to select the manner in which you wish for them to ring according to the use of the desired CO line. For each line, you can choose to configure it to handle incoming calls according the Standard Incoming Line configuration, or you can configure it to be a Private Incoming Line.

6. Do you want the unit to automatically detect incoming faxes?

Each CO line can have an assigned fax extension to allow the system to automatically direct an incoming fax (when the fax tone is detected) to an extension where a fax machine is connected. The CO line must be in the DISA mode to allow automatic fax detection.

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Contents Phone Line Manager 16 x Mexicanas Electrical Safety Statement Phone Line Manager 16 X Contents Contents Phone Line Manager 16 X Specifications Introduction Designate an Extension for System Manager Choosing the Programming Mode-Automatic or PasswordPreparing to Program Programming Tips Factory-Default SettingsBasic Features Advanced System FeaturesExtension Features for all extensions Outside Line FeaturesWhen You Reset the System to Default Values Entering the Programming-Mode PasswordChanging the Programming-Mode Password Resetting the System to Default ValuesWhat type of phone will be connected to the extension? Configuring the ExtensionsChoices When Programming the Extensions Which special features do you want to allow the extension?Programming the Extensions Automatic Outside Door-Phone-Operation Details To require a * to be entered before a 4 or a To disable the Call Follow Me functionCall Forwarding/Call Follow Me Require Star Key Before User ProgrammingChoices in Handling Incoming Calls Central Office Lines Incoming CallsIntroduction Defining the Standard Incoming Line Extension Numbers Entering the Private Incoming Lists Day Night Central Office Lines Programming Choices in Configuring Central Office CO LinesProgramming Outside Lines Dialing 9 to Access Outside LinesDo you want to dial 9 or 0 to access an outside line ? To access an outside line by dialingEnter Enter Line # Code Fax Extn 1xx About Disa and Direct Caller Access to ExtensionsAuto-Attendant Disa Recording a Voice AnnouncementWhat Happens after the Disa Entry Setting the Length of the Disa Input TimeEnabling the Voice Announcement To ring the fax extension if there is No Disa entry What Happens If There is No Disa EntryMultiple Fax Extensions To ring the Operator if there is No Disa entryDefining Outgoing Call Groups About Outgoing Call GroupsAssigning Extensions to an Outgoing Call Group Entering the Dosa Password Direct Outward Station Access DosaEnable Direct Outward Station Access Dosa Hunt Groups To Enable the Use of the Four Different Hunt GroupsTo Enable Hunt Groups To Disable Hunt GroupsThen dial 00 00 00 Then dial 01 03 04Then dial 05 06 06 Then dial 12 13 14To disable automatic switching between modes Automatic Day/Night Mode SwitchingAutomatic Day/Night Mode Switching Times To enable automatic switching between modesPhone Line Manager 16 X Tone- or Pulse-Dialing Details Central Office Lines Advanced TopicsTo Disable Clear Forward Detection To Enable Polarity Reversal DetectionTo Disable Polarity Reversal Detection To Enable Clear Forward DetectionCaller ID Metering Pulse DetectionMetering Pulse Frequency Phone Line Manager 16 X Exclusive Answering Machine Privilege Rollover Extensions Advanced TopicsTo transfer unattached calls to the Operator Rollover of Intercom CallsRollover of Unattached Calls MSG Button on a Key Phone Voice-Mail Unit InterfaceSimplified Voice-Mail Interface Call-Barring Toll-Restriction Details Call Barring Toll RestrictionAbout Call Barring To fill a Call-Barring Allow or Disallow Table Filling the Call-Barring Allow and Disallow TablesSample Disallow Table Assigning Extensions to Tables Sample Allow TableRestrict Calls at Night Password to Override Call BarringTo enter a speed-dial number Assigning Speed-Dial NumbersDial-Tone Detection Clear Speed-Dialing and Call-Barring TablesSystem Clock Date and Time Setting the System ClockTo display the time in the 12-hour mode To display the time in the 24-hour modeOutgoing-Call Records and Histories Formats for the Call-History Records Output the Call History After Each Outgoing CallAutomatic Call-History Retrieval Program Connection to a Computer or a Printer Interfacing the Phone Line Manager 16 x 4 to a Computer 18.1 RS-232C Port-Choosing the Operating ModeTo enable the System Mode of the RS-232C Port To enable the Features Mode of the RS-232C PortPhone Line Manager 16 x 4 Configuration Program To report incoming Disa digits to the CAT Application To enable the normal mode of Disa operationComputer Aided Telephony CAT Software Report Disa Digits to the CAT ApplicationAbout System Timing Parameters Delay After Each RS-232C CharacterDelay After Each RS232C Line System Timing ParametersReminder Feature Timing Switchhook Flash TimingPulse-Dialing Timing Outside Line Guard TimeTone Dtmf Dialing Timing Switchhook Timing to Outside Line Rollover After Call to Extension Rollover on Standard Incoming Calls TimingOn Hook Time Multiple Ringing Time Speed-Dialing Delay TimeParked Calls Timing Park Drive Lawrence, PA 15055-1018 724-746-5500 Fax
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