Black Box FX160A Computer Aided Telephony CAT Software, Report Disa Digits to the CAT Application

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PHONE LINE MANAGER 16 X 4

18.4 Computer Aided Telephony (CAT) Software

The Computer Aided Telephony (CAT) version of the Phone Line Manager 16 x 4 software can operate in a computer environment where it can be controlled by an application running on the computer. All of the modes and commands discussed in this manual will operate as described. A person at any extension can use all of the features listed. However, there may be other commands and capabilities which can be accessed from the computer application controlling the Phone Line Manager 16 x 4.

18.5 Report DISA Digits to the CAT Application

The CAT software can be configured to send a message to the CAT application as each digit is entered by an incoming caller to an outside line configured to operate in the DISA mode. In this mode, the Phone Line Manager 16 x 4 will not try to interpret the digits entered. It will not cause the call to ring at any extension. The CAT application would typically process the digits entered and send a command to the Phone Line Manager 16 x 4 causing the incoming call to ring at a specified extension.

To report incoming DISA digits to the CAT Application:

1.In the programming mode, lift the handset and enter 7860. Pause for the confirmation tone. Hang up or continue programming.

To enable the normal mode of DISA operation:

1.In the programming mode, lift the handset and enter 7861. Pause for the confirmation tone. Hang up or continue programming.

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Contents Phone Line Manager 16 x Mexicanas Electrical Safety Statement Phone Line Manager 16 X Contents Contents Phone Line Manager 16 X Specifications Introduction Preparing to Program Choosing the Programming Mode-Automatic or PasswordDesignate an Extension for System Manager Programming Tips Factory-Default SettingsBasic Features Advanced System FeaturesExtension Features for all extensions Outside Line FeaturesWhen You Reset the System to Default Values Entering the Programming-Mode PasswordChanging the Programming-Mode Password Resetting the System to Default ValuesWhat type of phone will be connected to the extension? Configuring the ExtensionsChoices When Programming the Extensions Which special features do you want to allow the extension?Programming the Extensions Automatic Outside Door-Phone-Operation Details To require a * to be entered before a 4 or a To disable the Call Follow Me functionCall Forwarding/Call Follow Me Require Star Key Before User ProgrammingIntroduction Central Office Lines Incoming CallsChoices in Handling Incoming Calls Defining the Standard Incoming Line Extension Numbers Entering the Private Incoming Lists Day Night Central Office Lines Programming Choices in Configuring Central Office CO LinesProgramming Outside Lines Dialing 9 to Access Outside LinesDo you want to dial 9 or 0 to access an outside line ? To access an outside line by dialingEnter Enter Line # Code Fax Extn 1xx About Disa and Direct Caller Access to ExtensionsAuto-Attendant Disa Recording a Voice AnnouncementEnabling the Voice Announcement Setting the Length of the Disa Input TimeWhat Happens after the Disa Entry To ring the fax extension if there is No Disa entry What Happens If There is No Disa EntryMultiple Fax Extensions To ring the Operator if there is No Disa entryDefining Outgoing Call Groups About Outgoing Call GroupsAssigning Extensions to an Outgoing Call Group Enable Direct Outward Station Access Dosa Direct Outward Station Access DosaEntering the Dosa Password Hunt Groups To Enable the Use of the Four Different Hunt GroupsTo Enable Hunt Groups To Disable Hunt GroupsThen dial 00 00 00 Then dial 01 03 04Then dial 05 06 06 Then dial 12 13 14To disable automatic switching between modes Automatic Day/Night Mode SwitchingAutomatic Day/Night Mode Switching Times To enable automatic switching between modesPhone Line Manager 16 X Tone- or Pulse-Dialing Details Central Office Lines Advanced TopicsTo Disable Clear Forward Detection To Enable Polarity Reversal DetectionTo Disable Polarity Reversal Detection To Enable Clear Forward DetectionMetering Pulse Frequency Metering Pulse DetectionCaller ID Phone Line Manager 16 X Exclusive Answering Machine Privilege Rollover Extensions Advanced TopicsRollover of Unattached Calls Rollover of Intercom CallsTo transfer unattached calls to the Operator Simplified Voice-Mail Interface Voice-Mail Unit InterfaceMSG Button on a Key Phone About Call Barring Call Barring Toll RestrictionCall-Barring Toll-Restriction Details Sample Disallow Table Filling the Call-Barring Allow and Disallow TablesTo fill a Call-Barring Allow or Disallow Table Assigning Extensions to Tables Sample Allow TableRestrict Calls at Night Password to Override Call BarringTo enter a speed-dial number Assigning Speed-Dial NumbersDial-Tone Detection Clear Speed-Dialing and Call-Barring TablesSystem Clock Date and Time Setting the System ClockTo display the time in the 12-hour mode To display the time in the 24-hour modeOutgoing-Call Records and Histories Automatic Call-History Retrieval Program Output the Call History After Each Outgoing CallFormats for the Call-History Records Connection to a Computer or a Printer Interfacing the Phone Line Manager 16 x 4 to a Computer 18.1 RS-232C Port-Choosing the Operating ModeTo enable the System Mode of the RS-232C Port To enable the Features Mode of the RS-232C PortPhone Line Manager 16 x 4 Configuration Program To report incoming Disa digits to the CAT Application To enable the normal mode of Disa operationComputer Aided Telephony CAT Software Report Disa Digits to the CAT ApplicationAbout System Timing Parameters Delay After Each RS-232C CharacterDelay After Each RS232C Line System Timing ParametersReminder Feature Timing Switchhook Flash TimingPulse-Dialing Timing Outside Line Guard TimeTone Dtmf Dialing Timing Switchhook Timing to Outside Line Rollover After Call to Extension Rollover on Standard Incoming Calls TimingOn Hook Time Multiple Ringing Time Speed-Dialing Delay TimeParked Calls Timing Park Drive Lawrence, PA 15055-1018 724-746-5500 Fax