Black Box FX160A manual Enabling the Voice Announcement, Setting the Length of the Disa Input Time

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PHONE LINE MANAGER 16 X 4

Sample Announcement

“Hello, you have reached XYZ Corporation. To send a fax, press the start button on your fax machine at any time. If you are calling from a touchtone phone, you may enter the extension number of your party at any time. Press ‘2’ to place an order. Press ‘3’ for Customer Service. Press ‘0’ to reach the Operator. Press ‘106’ for accounting. Thank you.”

7.3 Enabling the Voice Announcement

For an outside line operating in the DISA mode, the voice announcement module may be enabled or disabled. Some hardware models do not have the voice announcement module. This parameter must be enabled to allow the Phone Line Manager 16 x 4 to play the voice announcement. If the voice announcement module is not enabled, the incoming caller will hear silence after the Phone Line Manager 16 x 4 answers the call in the DISA mode.

To enable the Voice Announcement Module:

1. In the programming mode, lift the handset, enter 7806. Pause for confirmation tone.

To disable the Voice Announcement Module:

1. In the programming mode, lift the handset, enter 7807. Pause for confirmation tone.

7.4 Setting the Length of the DISA Input Time

The length of the Voice Announcement recording is fixed at 20 seconds. The length of time that the system waits for the incoming caller to make a choice can be set at 25 seconds or 75 seconds if the Voice Announcement module is enabled or it can be set at 6 seconds or 12 seconds if the voice announcement module is not enabled.

To set the DISA Input Time at 75 seconds or 12 seconds:

1. In the programming mode, lift the handset, enter 7812. Pause for confirmation tone.

To set the DISA Input Time at 25 seconds or 6 seconds:

1. In the programming mode, lift the handset, enter 7813. Pause for confirmation tone.

7.5 What Happens after the DISA Entry

After the incoming caller has entered his selection on an incoming line operating in the Auto-Attendant (or DISA) mode, the Phone Line Manager 16 x 4 will start ringing at an extension. While the extension is ringing, the caller will either hear a ringback tone or the Music on Hold input.

To enable the Music on Hold input after DISA input:

1. In the programming mode, lift the handset, enter 7808. Pause for confirmation tone.

To enable the ringback tone after DISA input:

1. In the programming mode, lift the handset, enter 7809. Pause for confirmation tone.

If the caller specifies an extension which is not available, they will hear a short busy signal. Then the call will ring at the first available extension in the appropriate incoming call group if the outside line is configured to be a Private Incoming Line or it will ring as a Standard Incoming Line if it is so configured.

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Contents Phone Line Manager 16 x Mexicanas Electrical Safety Statement Phone Line Manager 16 X Contents Contents Phone Line Manager 16 X Specifications Introduction Choosing the Programming Mode-Automatic or Password Preparing to ProgramDesignate an Extension for System Manager Programming Tips Factory-Default SettingsBasic Features Advanced System FeaturesExtension Features for all extensions Outside Line FeaturesWhen You Reset the System to Default Values Entering the Programming-Mode PasswordChanging the Programming-Mode Password Resetting the System to Default ValuesWhat type of phone will be connected to the extension? Configuring the ExtensionsChoices When Programming the Extensions Which special features do you want to allow the extension?Programming the Extensions Automatic Outside Door-Phone-Operation Details To require a * to be entered before a 4 or a To disable the Call Follow Me functionCall Forwarding/Call Follow Me Require Star Key Before User ProgrammingCentral Office Lines Incoming Calls IntroductionChoices in Handling Incoming Calls Defining the Standard Incoming Line Extension Numbers Entering the Private Incoming Lists Day Night Central Office Lines Programming Choices in Configuring Central Office CO LinesProgramming Outside Lines Dialing 9 to Access Outside LinesDo you want to dial 9 or 0 to access an outside line ? To access an outside line by dialingEnter Enter Line # Code Fax Extn 1xx About Disa and Direct Caller Access to ExtensionsAuto-Attendant Disa Recording a Voice AnnouncementSetting the Length of the Disa Input Time Enabling the Voice AnnouncementWhat Happens after the Disa Entry To ring the fax extension if there is No Disa entry What Happens If There is No Disa EntryMultiple Fax Extensions To ring the Operator if there is No Disa entryDefining Outgoing Call Groups About Outgoing Call GroupsAssigning Extensions to an Outgoing Call Group Direct Outward Station Access Dosa Enable Direct Outward Station Access DosaEntering the Dosa Password Hunt Groups To Enable the Use of the Four Different Hunt GroupsTo Enable Hunt Groups To Disable Hunt GroupsThen dial 00 00 00 Then dial 01 03 04Then dial 05 06 06 Then dial 12 13 14To disable automatic switching between modes Automatic Day/Night Mode SwitchingAutomatic Day/Night Mode Switching Times To enable automatic switching between modesPhone Line Manager 16 X Tone- or Pulse-Dialing Details Central Office Lines Advanced TopicsTo Disable Clear Forward Detection To Enable Polarity Reversal DetectionTo Disable Polarity Reversal Detection To Enable Clear Forward DetectionMetering Pulse Detection Metering Pulse FrequencyCaller ID Phone Line Manager 16 X Exclusive Answering Machine Privilege Rollover Extensions Advanced TopicsRollover of Intercom Calls Rollover of Unattached CallsTo transfer unattached calls to the Operator Voice-Mail Unit Interface Simplified Voice-Mail InterfaceMSG Button on a Key Phone Call Barring Toll Restriction About Call BarringCall-Barring Toll-Restriction Details Filling the Call-Barring Allow and Disallow Tables Sample Disallow TableTo fill a Call-Barring Allow or Disallow Table Assigning Extensions to Tables Sample Allow TableRestrict Calls at Night Password to Override Call BarringTo enter a speed-dial number Assigning Speed-Dial NumbersDial-Tone Detection Clear Speed-Dialing and Call-Barring TablesSystem Clock Date and Time Setting the System ClockTo display the time in the 12-hour mode To display the time in the 24-hour modeOutgoing-Call Records and Histories Output the Call History After Each Outgoing Call Automatic Call-History Retrieval ProgramFormats for the Call-History Records Connection to a Computer or a Printer Interfacing the Phone Line Manager 16 x 4 to a Computer 18.1 RS-232C Port-Choosing the Operating ModeTo enable the System Mode of the RS-232C Port To enable the Features Mode of the RS-232C PortPhone Line Manager 16 x 4 Configuration Program To report incoming Disa digits to the CAT Application To enable the normal mode of Disa operationComputer Aided Telephony CAT Software Report Disa Digits to the CAT ApplicationAbout System Timing Parameters Delay After Each RS-232C CharacterDelay After Each RS232C Line System Timing ParametersReminder Feature Timing Switchhook Flash TimingPulse-Dialing Timing Outside Line Guard TimeTone Dtmf Dialing Timing Switchhook Timing to Outside Line Rollover After Call to Extension Rollover on Standard Incoming Calls TimingOn Hook Time Multiple Ringing Time Speed-Dialing Delay TimeParked Calls Timing Park Drive Lawrence, PA 15055-1018 724-746-5500 Fax
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