Avaya 700217243 manual Problem Check this

Page 89

Quick Reference Guide

7 If Something Doesn’t Work

 

 

Calling Problems–Continued

 

 

Problem...

Check this...

Calls are answered

If Automatic System Answer and/or Direct Extension Dial

automatically

is turned on, turn it off.

 

If an auxiliary device (fax, modem, voice messaging

 

system, answering machine) answers when it should not;

 

either:

 

• Check the device and adjust it to answer on a later

 

ring or turn off auto-answer.

 

• Set the extension’s Line Ringing to Delayed Ring.

 

 

Auxiliary device

Device may not recognize the system ringing pattern:

doesn’t answer

• Change the extension’s ring pattern by using

 

 

Distinctive Ring (#308).

 

• Change the setting for Intercom Dial Tone (#309) to

 

Machine; the system will generate an outside dial

 

tone for the extension.

 

 

Trouble hearing the

If you are using a speakerphone, try turning it off.

person you called

If you have touch-tone dialing, you may have a faulty

 

 

telephone or cord.

 

If you have rotary dialing, the Rotary Dialing Timeout

 

(#108) interval is too long; reset it.

 

 

Automatically dialed

Setting may not be inserting a long enough pause; use

calls beginning with

Star Code Dial Delay (#410) to increase setting.

star codes are

 

misdialed

 

 

 

Recall feature isn’t

Increase Recall Timer Duration (#107) by 100

working

milliseconds. If using the feature disconnects the call,

 

decrease Recall Timer Duration by 100 milliseconds.

 

 

Calling Problems 79

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Contents Partner Page Copyright Document Avaya Inc Obtaining Products Important Safety Instructions Page Wed like your opinion Page Contents System Programming Flow Charts Programming Telephone FeaturesMaintaining Your System If Something Doesn’t WorkSystem Overview WelcomeSystem Configurations System Components System CapacitySystem Description Components Opre Auxiliary EquipmentGetting Acquainted Overview Installing Your SystemEvaluating the Environment Installing the Control UnitGo to the next procedure, Labeling Jacks, on Wall-Mounting a 5-Slot Carrier and Modules Labeling Jacks Inserting Batteries in the Processor Module Grounding the SystemQuick Reference Guide Initializing the System Checking the LEDs Connecting Lines and Extensions Installing Telephones Installing the CoverConnecting Auxiliary Equipment System Programming Basics Setting Up Your SystemSetting Up Your System Programming Overlays Button Locations Button Locations on Partner Telephones Changing Programming Type Programming ModeUsing Centralized Telephone Programming System Day #102, Release 2.0 and Earlier Setting the Date, Day, and TimeSystem Date #101 System Time #103 Automatic Daylight/Standard Times #126 Assigning LinesCustomizing Extensions Copy Settings #399 Dialing Restrictions Changing Settings to Support PBX or Centrex ServicesRecall Setting Speed Dial and Auto Dial Numbers Emergency Phone Number List #406Programming for Voice Messaging Systems Voice Messaging SystemsSetting Up Your System Additional Voice Messaging System Programming Setting Up Your System System Speed Dial Programming System Features5554757 Dialing Restrictions and PermissionsSecurity Alert Allowed Phone Number Lists #407Allowed List Assignments #408 Disallowed Phone Number Lists #404 Disallowed List Assignments #405 Line Access Restriction #302Current restriction appears Outgoing Call Restriction #401 Group...Description Groups of ExtensionsProgramming System Features Automatic Line Selection Programming Telephone FeaturesProgramming Telephone Features Letters Numbers Extension Name DisplayLine Ringing Quick Reference Guide Programming Telephone Features Maintaining Your System Backup and Restore Backup Programming-Automatic #123 Backup Programming-Manual #124 Restore Programming #125 Maintaining Your System Battery Replacement Using a PC Card Quick Reference Guide Check the LEDs Upgrading 1600 DSL and 012E Module FirmwareAdding New Modules Maintaining Your System Replacing Modules Maintaining Your System Replacing Modules in a 5-Slot Carrier Maintaining Your System Changing the System Clock Changing System SettingsAdding Lines, Pools, and Extensions Key Extensions Adding New LinesAdding New Extensions Adding New PoolsSwapping Extensions Your Release Number If Something Doesn’t WorkPress f00ss#123 Clearing a Backup-Failure Alarm012E Module Power Management Problem Check this Telephone ProblemsProblem Check this Telephone Doesn’t Work on Calling ProblemsProblem Check this System Problems ATM DSL Module ProblemsTip/Ring Device Problems System Programming Flow Chart-How to Use System Flow Chart-System System Flow Chart-Lines System Flow Chart-System Speed Dial NumbersSystem Flow Chart-Extensions Copy Settings Line Access ModeCall Waiting Pool Extension AssignmentSystem Flow Chart-Dialing Restrictions and Permissions System Flow Chart-Groups System Flow Chart-Auxiliary Equipment To Program Another Feature at the Same Extension Centralized Telephone Programming Flow Chart-How to UseTo Change Setting for Another Extension To Erase a Feature or Auto Dial ButtonCentralized Telephone Programming Flow Chart Manual Signaling For voice signaling the first available extensionTouch-Tone Enable Contact ClosureExtension Telephone Programming Flow Chart-How to Use Caller ID Inspect Extension Telephone Programming Flow ChartRecord-A-Call Group Hunting-Ring/Voice SignalLoudspeaker Paging