AltiGen comm AltiServ TM 4.5 manual Feature Diala Description Feature Status #22

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Other Features

Feature

Diala

Description

Feature Status

#22

Retrieves an announcement about currently

Check

 

activated telephone features. In addition, the

 

 

dial tone changes when the following features

 

 

are activated: Do Not Disturb, Call Forward-

 

 

ing, Remote Call Forwarding, Hands-Free

 

 

Mode, Dial Tone Mute Mode, Outside Call

 

 

Blocking (Operator only) and Operator Off-

 

 

line (Operator only).

 

 

 

Station Speed Dial

#25 <nn>

Program a station speed dial phone number

Setup

<phone

assigned to a 2-digit dialing number between

 

num> #

00 and 19. The phone number can be up to 20

 

 

digits, and must include all necessary digits

 

 

such as outside line access digit, 1 for out of

 

 

area numbers and the area code. When you

 

 

have finished, press #.

 

 

Hang up when done, or you can continue to set

 

 

up other speed dial numbers by pressing #

 

 

again.

 

 

 

Overhead Paging

#44

If available on your system, connects to the

 

 

overhead broadcast device. Speak into the

 

 

handset and hang up when finished.

 

 

 

Overhead Paging

#45

If available on your system, directs a call to a

by Trunk

 

particular trunk with a paging ID broadcast.

 

 

Allows broadcasting through a trunk without

 

 

checking call progress.

 

 

 

Feature Tips

#55

Plays helpful tips and reminders for optimal

 

 

use of AltiServ. There are eleven tips total and

 

 

a different one is played each time you access

 

 

Feature Tips. See “Feature Tips” on page 13

 

 

for more information.

 

 

 

Silent System Call

#73

Disable the system from announcing the

Park

 

“location” of a call when using the System

 

 

Call Park feature. See “System Call Park and

 

 

Silent System Call Park” on page 7.

a <nn> = 2-digit num; <phone number> = extension or complete phone number, including trunk or route access code

2These features require a Triton Resource Board and system settings that allow monitoring and barge-in.

22AltiServ User Guide

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Contents AltiServTM4.5 AltiServ Trademarks Contents Using the AltiGen Mail Voice System Using AltiReach AltiServ User Guide Making Calls AltiGen Voice Mail System Quick FeaturesAnswering Calls Call ManagementOther Features Basic Functions AltiServ Telephone FunctionsTransferring Calls Putting a Call on HoldCentrex Transfer To transfer the currently connected callTransferring Calls into the AltiGen Voice Mail System Conference CallsTransferring Calls Directly to a User’s Voice Mailbox Transferring Calls to an Auto AttendantTo park calls ConsultationCall Park Call Waiting System Call Park and Silent System Call ParkTo answer the call Distinctive Call Waiting ToneTo answer calls in a Multiple Call Waiting situation Multiple Call WaitingSystem Callback To use the System Callback featureAccount Codes Calling a Remote Extension Directly over IP Dialing a Remote AltiServCalling Remote Auto Attendant or Operator Calling a Remote Number Hop Off DialingTo hop onto a remote extension Hop On Dialing to a Remote ExtensionVoice Over IP Trunk Call Support Supported FeaturesTelephone Features Remote Locations IP Dialing Chart Using Feature Codes Flash Ext = extension num. nn = 2-digit num. loc. location num String # Making Calls1Telephone Features Press FLASH, wait for the dial tone, enter #32 Workgroup Supervisor Features2 Workgroup FeaturesFeature Diala Description Feature Status #22 Call Handling and the Auto Attendant Operator FeaturesChecking the General Mailbox Calls on HoldOutside Call Blocking Operator Off-lineLogging Feature TipsTo login for the first time To perform a normal login at your station Remote LoginTo login from another station or as a virtual extension For remote login from outside the officeTransfer to AltiGen Voice Mail System Feature About PasswordsListening to Messages AltiGen Voice Mail System Main Menu OptionsAbout Outcalls to Cellular or PCS Phone Numbers Disposing of the MessagesTo send a message Sending MessagesRecording Greetings Personal OptionsMaking a Call from within the AltiGen Voice Mail System To record your Directory Name Changing your PasswordTo Set Message Notification Using Message NotificationAbout the Delivery Number To Set Up a Reminder Call Using Reminder CallsTo Set Up Call Forwarding Feature TipsCall Forwarding Reviewing Scheduled Reminder CallsCreating a Distribution List Using Distribution ListsReviewing a Distribution List Editing a Distribution ListDeleting a Distribution List To log on or off an IP extension Dynamic MessagingLog on/off IP Extension Dynamic IP Addressing Only Caller’s Options ZoomerangHow it Works, with and without Caller ID To use ZoomerangTo Check Message Status or Delete Messages Private MessagingTo Leave a Private Message AltiGen Voice Mail System Mixed-Media Messaging Accessing AltiGen Voice Mail System Mixed-Media MessagesRetrieving Messages To retrieve messages using your multi-media computerComposing and Sending Messages To compose a new messageVoice Mail AltiServ User Guide Using AltiReach Main Menu To access and log in to AltiReachRemainder of this chapter describes these functions Forwarding to a Pager Not Recommended Setting Call ManagementForwarding All Calls Busy Call Handling and No Answer Handling Do Not DisturbNumber of Rings Before Forwarding Email ForwardingBefore You Set Up ONA One Number Access ONAUsing a Password Accessing One Number Access SetupAltiServ 4.5 User Guide One Number Access Setup bottom Message Notification Message Notification setupStation Speed Dialing setup Station Speed Dialing SetupAltiServ 4.5 User Guide