AltiGen comm AltiServ TM 4.5 manual Ext = extension num. nn = 2-digit num. loc. location num

Page 24

Hands Free

#81

Allows you to receive internal calls through the

Intercom Mode

 

speaker phone without having to pick up the

 

 

handset to answer, as the system will connect the

 

 

call to your phone automatically within one ring.

 

 

Outside calls, however, will continue to ring the

 

 

phone, and you must answer these manually.

 

 

You can use the handset if that is preferred.

 

 

Caution, Security Issue: If you are away from

 

 

your desk for a moment, or if the ringer is off,

 

 

you may not be aware that a call has come in and

 

 

the caller is connected and listening to whatever

 

 

conversation you are having.

 

 

Pressing #81 activates; pressing #81 a second

 

 

time deactivates this feature.

 

 

You must use a speaker phone, and the speaker

 

 

must be turned on to use this feature. When a

 

 

call comes in, you hear a ringing tone from the

 

 

speaker, and the call is automatically connected.

 

 

Pressing #82 activates; pressing #82 a second

 

 

time deactivates this feature.

 

 

Activating #82 causes #81 to be deactivated.

 

 

Note: If you are using a 390 phone, #81 mode

 

 

will automatically be deactivated when

 

 

any incoming call is disconnected.

 

 

Hands Free Man- #82

Allows you to receive internal and external calls

ual Answer Mode

 

through the speaker phone without having to

 

 

pickup the handset to answer, provided you use

 

 

AltiGen's AltiView or Contact Advantage desk-

 

 

top PC application with the ‘Answer’ button to

 

 

take the call—by speaker phone, handset, or

 

 

headset as you prefer. The system will not auto-

 

 

matically answer.

 

 

Pressing #82 activates; pressing #82 a second

 

 

time deactivates this feature.

 

 

Activating #82 causes #81 to be deactivated.

a <ext> = extension num.; <nn> = 2-digit num.; <loc.> location num.

Telephone Features

AltiServ User Guide 17

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Contents AltiServTM4.5 AltiServ Trademarks Contents Using the AltiGen Mail Voice System Using AltiReach AltiServ User Guide AltiGen Voice Mail System Quick Features Making CallsAnswering Calls Call ManagementOther Features AltiServ Telephone Functions Basic FunctionsPutting a Call on Hold Transferring CallsCentrex Transfer To transfer the currently connected callConference Calls Transferring Calls into the AltiGen Voice Mail SystemTransferring Calls Directly to a User’s Voice Mailbox Transferring Calls to an Auto AttendantConsultation Call ParkTo park calls System Call Park and Silent System Call Park Call WaitingTo answer the call Distinctive Call Waiting ToneMultiple Call Waiting To answer calls in a Multiple Call Waiting situationTo use the System Callback feature Account CodesSystem Callback Dialing a Remote AltiServ Calling a Remote Extension Directly over IPCalling Remote Auto Attendant or Operator Calling a Remote Number Hop Off DialingHop On Dialing to a Remote Extension To hop onto a remote extensionSupported Features Voice Over IP Trunk Call SupportTelephone Features Remote Locations IP Dialing Chart Using Feature Codes Flash Ext = extension num. nn = 2-digit num. loc. location num Making Calls1 String #Telephone Features Press FLASH, wait for the dial tone, enter #32 Workgroup Features Workgroup Supervisor Features2Feature Diala Description Feature Status #22 Operator Features Call Handling and the Auto AttendantChecking the General Mailbox Calls on HoldOperator Off-line Outside Call BlockingFeature Tips To login for the first timeLogging Remote Login To perform a normal login at your stationTo login from another station or as a virtual extension For remote login from outside the officeAbout Passwords Transfer to AltiGen Voice Mail System FeatureAltiGen Voice Mail System Main Menu Options Listening to MessagesDisposing of the Messages About Outcalls to Cellular or PCS Phone NumbersSending Messages To send a messagePersonal Options Making a Call from within the AltiGen Voice Mail SystemRecording Greetings Changing your Password To record your Directory NameUsing Message Notification About the Delivery NumberTo Set Message Notification Using Reminder Calls To Set Up a Reminder CallFeature Tips To Set Up Call ForwardingCall Forwarding Reviewing Scheduled Reminder CallsUsing Distribution Lists Creating a Distribution ListEditing a Distribution List Deleting a Distribution ListReviewing a Distribution List Dynamic Messaging Log on/off IP Extension Dynamic IP Addressing OnlyTo log on or off an IP extension Zoomerang Caller’s OptionsHow it Works, with and without Caller ID To use ZoomerangPrivate Messaging To Leave a Private MessageTo Check Message Status or Delete Messages Accessing AltiGen Voice Mail System Mixed-Media Messages AltiGen Voice Mail System Mixed-Media MessagingTo retrieve messages using your multi-media computer Retrieving MessagesComposing and Sending Messages To compose a new messageVoice Mail AltiServ User Guide Using AltiReach To access and log in to AltiReach Main MenuRemainder of this chapter describes these functions Setting Call Management Forwarding All CallsForwarding to a Pager Not Recommended Do Not Disturb Busy Call Handling and No Answer HandlingNumber of Rings Before Forwarding Email ForwardingOne Number Access ONA Before You Set Up ONAAccessing One Number Access Setup Using a PasswordAltiServ 4.5 User Guide One Number Access Setup bottom Message Notification setup Message NotificationStation Speed Dialing Setup Station Speed Dialing setupAltiServ 4.5 User Guide