AltiGen comm AltiServ TM 4.5 manual AltiServ 4.5 User Guide

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56AltiServ 4.5 User Guide

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Contents AltiServTM4.5 AltiServ Trademarks Contents Using the AltiGen Mail Voice System Using AltiReach AltiServ User Guide Call Management AltiGen Voice Mail System Quick FeaturesMaking Calls Answering CallsOther Features Basic Functions AltiServ Telephone FunctionsTo transfer the currently connected call Putting a Call on HoldTransferring Calls Centrex TransferTransferring Calls to an Auto Attendant Conference CallsTransferring Calls into the AltiGen Voice Mail System Transferring Calls Directly to a User’s Voice MailboxConsultation Call ParkTo park calls Distinctive Call Waiting Tone System Call Park and Silent System Call ParkCall Waiting To answer the callTo answer calls in a Multiple Call Waiting situation Multiple Call WaitingTo use the System Callback feature Account CodesSystem Callback Calling a Remote Number Hop Off Dialing Dialing a Remote AltiServCalling a Remote Extension Directly over IP Calling Remote Auto Attendant or OperatorTo hop onto a remote extension Hop On Dialing to a Remote ExtensionVoice Over IP Trunk Call Support Supported FeaturesTelephone Features Remote Locations IP Dialing Chart Using Feature Codes Flash Ext = extension num. nn = 2-digit num. loc. location num String # Making Calls1Telephone Features Press FLASH, wait for the dial tone, enter #32 Workgroup Supervisor Features2 Workgroup FeaturesFeature Diala Description Feature Status #22 Calls on Hold Operator FeaturesCall Handling and the Auto Attendant Checking the General MailboxOutside Call Blocking Operator Off-lineFeature Tips To login for the first timeLogging For remote login from outside the office Remote LoginTo perform a normal login at your station To login from another station or as a virtual extensionTransfer to AltiGen Voice Mail System Feature About PasswordsListening to Messages AltiGen Voice Mail System Main Menu OptionsAbout Outcalls to Cellular or PCS Phone Numbers Disposing of the MessagesTo send a message Sending MessagesPersonal Options Making a Call from within the AltiGen Voice Mail SystemRecording Greetings To record your Directory Name Changing your PasswordUsing Message Notification About the Delivery NumberTo Set Message Notification To Set Up a Reminder Call Using Reminder CallsReviewing Scheduled Reminder Calls Feature TipsTo Set Up Call Forwarding Call ForwardingCreating a Distribution List Using Distribution ListsEditing a Distribution List Deleting a Distribution ListReviewing a Distribution List Dynamic Messaging Log on/off IP Extension Dynamic IP Addressing OnlyTo log on or off an IP extension To use Zoomerang ZoomerangCaller’s Options How it Works, with and without Caller IDPrivate Messaging To Leave a Private MessageTo Check Message Status or Delete Messages AltiGen Voice Mail System Mixed-Media Messaging Accessing AltiGen Voice Mail System Mixed-Media MessagesTo compose a new message To retrieve messages using your multi-media computerRetrieving Messages Composing and Sending MessagesVoice Mail AltiServ User Guide Using AltiReach Main Menu To access and log in to AltiReachRemainder of this chapter describes these functions Setting Call Management Forwarding All CallsForwarding to a Pager Not Recommended Email Forwarding Do Not DisturbBusy Call Handling and No Answer Handling Number of Rings Before ForwardingBefore You Set Up ONA One Number Access ONAUsing a Password Accessing One Number Access SetupAltiServ 4.5 User Guide One Number Access Setup bottom Message Notification Message Notification setupStation Speed Dialing setup Station Speed Dialing SetupAltiServ 4.5 User Guide