AltiGen comm AltiServ TM 4.5 manual Press FLASH, wait for the dial tone, enter #32

Page 27

Call Management

Feature

Diala

Description

Station Log Out

#26

Deactivates or shuts off your extension, forward-

 

<pass-

ing all calls to voice mail. This feature can be

 

word>

used to move your extension from your phone set

 

 

to another phone set in the office.

 

 

 

Station Log In

#27

Reactivates your extension at your original phone

 

<ext>

set or another one. If using a different phone set,

 

<pass-

that set must be deactivated for any prior exten-

 

word>

sion.

 

 

#27 can also be used to hear the currently active

 

 

extension number for the phone set.

 

 

 

Account Code

#32

After entering the account code (a maximum of

(before calling)

<acct.

ten digits), make the call when you hear the dial

 

code>

tone. This feature can be used for client billing

 

 

purposes.

 

 

 

Account Code

FLASH

Press FLASH, wait for the dial tone, enter #32

(during a call)

(wait for

and the account code followed by #. You will

 

dial tone)

then be reconnected to the call.

 

#32 <acct.

 

 

code>

 

 

 

 

Correct

#31

Changes the account code mid-call, replacing the

Account Code

<acct.

originally entered code.

(during a call)

code>

 

 

 

 

Do Not Disturb

#33

Activates Do Not Disturb when it’s off, deacti-

/ Deactivate Do

 

vates it when it’s on. While activated, all calls are

Not Disturb

 

forwarded to busy handling.

 

 

 

Call Forward-

#36 <pass-

Forwards all calls to the destination, which can be

ing

word>

an internal extension or external phone number

 

<destina-

including access code, long distance prefix and

 

tion> #

area code. To deactivate forwarding, press #36

 

 

again, or deactivate from within the AltiGen

 

 

Voice Mail System.

 

 

 

Remote Call

#37 <your

When you’re on a telephone station other than

Forwarding

ext>

your own, forwards your calls to the current sta-

 

<pass-

tion. Multiple users can forward to the same

 

word>

extension. Deactivate it by pressing #37 again on

 

 

the same phone set.

a <ext> = extension num.; <nn> = 2-digit num.; <loc.> location num.; <destination> = extension or complete phone number

20AltiServ User Guide

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Contents AltiServTM4.5 AltiServ Trademarks Contents Using the AltiGen Mail Voice System Using AltiReach AltiServ User Guide Call Management AltiGen Voice Mail System Quick FeaturesMaking Calls Answering CallsOther Features Basic Functions AltiServ Telephone FunctionsTo transfer the currently connected call Putting a Call on HoldTransferring Calls Centrex TransferTransferring Calls to an Auto Attendant Conference CallsTransferring Calls into the AltiGen Voice Mail System Transferring Calls Directly to a User’s Voice MailboxConsultation Call ParkTo park calls Distinctive Call Waiting Tone System Call Park and Silent System Call ParkCall Waiting To answer the callTo answer calls in a Multiple Call Waiting situation Multiple Call WaitingTo use the System Callback feature Account CodesSystem Callback Calling a Remote Number Hop Off Dialing Dialing a Remote AltiServCalling a Remote Extension Directly over IP Calling Remote Auto Attendant or OperatorTo hop onto a remote extension Hop On Dialing to a Remote ExtensionVoice Over IP Trunk Call Support Supported FeaturesTelephone Features Remote Locations IP Dialing Chart Using Feature Codes Flash Ext = extension num. nn = 2-digit num. loc. location num String # Making Calls1Telephone Features Press FLASH, wait for the dial tone, enter #32 Workgroup Supervisor Features2 Workgroup FeaturesFeature Diala Description Feature Status #22 Calls on Hold Operator FeaturesCall Handling and the Auto Attendant Checking the General MailboxOutside Call Blocking Operator Off-lineFeature Tips To login for the first timeLogging For remote login from outside the office Remote LoginTo perform a normal login at your station To login from another station or as a virtual extensionTransfer to AltiGen Voice Mail System Feature About PasswordsListening to Messages AltiGen Voice Mail System Main Menu OptionsAbout Outcalls to Cellular or PCS Phone Numbers Disposing of the MessagesTo send a message Sending MessagesPersonal Options Making a Call from within the AltiGen Voice Mail SystemRecording Greetings To record your Directory Name Changing your PasswordUsing Message Notification About the Delivery NumberTo Set Message Notification To Set Up a Reminder Call Using Reminder CallsReviewing Scheduled Reminder Calls Feature TipsTo Set Up Call Forwarding Call ForwardingCreating a Distribution List Using Distribution ListsEditing a Distribution List Deleting a Distribution ListReviewing a Distribution List Dynamic Messaging Log on/off IP Extension Dynamic IP Addressing OnlyTo log on or off an IP extension To use Zoomerang ZoomerangCaller’s Options How it Works, with and without Caller IDPrivate Messaging To Leave a Private MessageTo Check Message Status or Delete Messages AltiGen Voice Mail System Mixed-Media Messaging Accessing AltiGen Voice Mail System Mixed-Media MessagesTo compose a new message To retrieve messages using your multi-media computerRetrieving Messages Composing and Sending MessagesVoice Mail AltiServ User Guide Using AltiReach Main Menu To access and log in to AltiReachRemainder of this chapter describes these functions Setting Call Management Forwarding All CallsForwarding to a Pager Not Recommended Email Forwarding Do Not DisturbBusy Call Handling and No Answer Handling Number of Rings Before ForwardingBefore You Set Up ONA One Number Access ONAUsing a Password Accessing One Number Access SetupAltiServ 4.5 User Guide One Number Access Setup bottom Message Notification Message Notification setupStation Speed Dialing setup Station Speed Dialing SetupAltiServ 4.5 User Guide
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