AltiGen comm AltiServ TM 4.5 AltiGen Voice Mail System Main Menu Options, Listening to Messages

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If you leave a voicemail message and press # for delivery options and then

#to send it, you are given the option to return to the Auto Attendant to try other extensions.

AltiGen Voice Mail System Main Menu Options

Once you’ve successfully logged into the AltiGen Voice Mail System, you are presented with the following options at the Main Menu:

1.Listen to New Messages

2.Review Saved Messages

3.Send a Message

4.Access Personal Options

5.Access Private Messaging Options

6.Phrase Management (system manager extension only)

8.Review Mixed-Media Messages

9.Transfer Out of Voice Mail (for remote access AltiGen Voice Mail System only)

#.Make a Call

Listening to Messages

If there are new messages in your voice mail box, the dial tone changes from a constant tone to a broken tone. At the Main Menu, the AltiGen Voice Mail System announces the presence of new and saved messages.

To check voice mail messages, press…

•1 for new messages

•2 for saved messages

To listen to Mixed-Media messages (see page 41), press 8 and then…

•1 for new messages

•2 for saved messages

The Main Menu options 1, 2, and 8 are not available and are not announced if there are no new or saved messages.

28AltiServ User Guide

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Contents AltiServTM4.5 AltiServ Trademarks Contents Using the AltiGen Mail Voice System Using AltiReach AltiServ User Guide Call Management AltiGen Voice Mail System Quick FeaturesMaking Calls Answering CallsOther Features Basic Functions AltiServ Telephone FunctionsTo transfer the currently connected call Putting a Call on HoldTransferring Calls Centrex TransferTransferring Calls to an Auto Attendant Conference CallsTransferring Calls into the AltiGen Voice Mail System Transferring Calls Directly to a User’s Voice MailboxTo park calls ConsultationCall Park Distinctive Call Waiting Tone System Call Park and Silent System Call ParkCall Waiting To answer the callTo answer calls in a Multiple Call Waiting situation Multiple Call WaitingSystem Callback To use the System Callback featureAccount Codes Calling a Remote Number Hop Off Dialing Dialing a Remote AltiServCalling a Remote Extension Directly over IP Calling Remote Auto Attendant or OperatorTo hop onto a remote extension Hop On Dialing to a Remote ExtensionVoice Over IP Trunk Call Support Supported FeaturesTelephone Features Remote Locations IP Dialing Chart Using Feature Codes Flash Ext = extension num. nn = 2-digit num. loc. location num String # Making Calls1Telephone Features Press FLASH, wait for the dial tone, enter #32 Workgroup Supervisor Features2 Workgroup FeaturesFeature Diala Description Feature Status #22 Calls on Hold Operator FeaturesCall Handling and the Auto Attendant Checking the General MailboxOutside Call Blocking Operator Off-lineLogging Feature TipsTo login for the first time For remote login from outside the office Remote LoginTo perform a normal login at your station To login from another station or as a virtual extensionTransfer to AltiGen Voice Mail System Feature About PasswordsListening to Messages AltiGen Voice Mail System Main Menu OptionsAbout Outcalls to Cellular or PCS Phone Numbers Disposing of the MessagesTo send a message Sending MessagesRecording Greetings Personal OptionsMaking a Call from within the AltiGen Voice Mail System To record your Directory Name Changing your PasswordTo Set Message Notification Using Message NotificationAbout the Delivery Number To Set Up a Reminder Call Using Reminder CallsReviewing Scheduled Reminder Calls Feature TipsTo Set Up Call Forwarding Call ForwardingCreating a Distribution List Using Distribution ListsReviewing a Distribution List Editing a Distribution ListDeleting a Distribution List To log on or off an IP extension Dynamic MessagingLog on/off IP Extension Dynamic IP Addressing Only To use Zoomerang ZoomerangCaller’s Options How it Works, with and without Caller IDTo Check Message Status or Delete Messages Private MessagingTo Leave a Private Message AltiGen Voice Mail System Mixed-Media Messaging Accessing AltiGen Voice Mail System Mixed-Media MessagesTo compose a new message To retrieve messages using your multi-media computerRetrieving Messages Composing and Sending MessagesVoice Mail AltiServ User Guide Using AltiReach Main Menu To access and log in to AltiReachRemainder of this chapter describes these functions Forwarding to a Pager Not Recommended Setting Call ManagementForwarding All Calls Email Forwarding Do Not DisturbBusy Call Handling and No Answer Handling Number of Rings Before ForwardingBefore You Set Up ONA One Number Access ONAUsing a Password Accessing One Number Access SetupAltiServ 4.5 User Guide One Number Access Setup bottom Message Notification Message Notification setupStation Speed Dialing setup Station Speed Dialing SetupAltiServ 4.5 User Guide