AltiGen comm AltiServ TM 4.5 manual Using Message Notification, About the Delivery Number

Page 40

To change your password, after pressing 4 at the Main Menu to hear the Personal Options …

1.Press 2 for the Password options

2.Press 1 to change the password

3.Enter a new password. See “About Passwords” on page 27.

Using Message Notification

When you’re away from your desk, you can use the Message Notification function to alert you about incoming messages. When a caller leaves a message in your voice mailbox, the system calls the extension, phone number or pager that you designate—the delivery phone number. The AltiGen Voice Mail System then prompts you for your password and places you at the Main Menu.

About the Delivery Number

When setting this delivery phone number, the AltiGen Voice Mail System asks you to enter the number (up to a maximum of 64 digits), using the long distance prefix 1 for out of area phone numbers. You must also identify the type of number: extension, phone number, or pager. You don’t need to enter the trunk, route access trunk, or route access code as part of the number.

The destination number cannot be a virtual extension or workgroup pilot extension. Also, please see “About Outcalls to Cellular or PCS Phone Numbers” on page 29.

If the system is unable to reach you for Message Notification or Reminder Calls, it will play “Attempts to reach you earlier were unsuccessful” the next time you login to the AltiGen Voice Mail System. Also, the system cannot reach you at an outside location if there are no trunk lines available when the system attempts to make the call.

To Set Message Notification:

After pressing 4 at the Main Menu to hear the Personal Options menu, press 3 to hear the Message Notification options, then press…

1 to enable notification for urgent messages only

2 to enable notification for all messages

3 to disable message notification

4 to set or change notification phone number, pager number, or extension

Voice Mail

AltiServ User Guide 33

Image 40
Contents AltiServTM4.5 AltiServ Trademarks Contents Using the AltiGen Mail Voice System Using AltiReach AltiServ User Guide AltiGen Voice Mail System Quick Features Making CallsAnswering Calls Call ManagementOther Features AltiServ Telephone Functions Basic FunctionsPutting a Call on Hold Transferring CallsCentrex Transfer To transfer the currently connected callConference Calls Transferring Calls into the AltiGen Voice Mail SystemTransferring Calls Directly to a User’s Voice Mailbox Transferring Calls to an Auto AttendantCall Park ConsultationTo park calls System Call Park and Silent System Call Park Call WaitingTo answer the call Distinctive Call Waiting ToneMultiple Call Waiting To answer calls in a Multiple Call Waiting situationAccount Codes To use the System Callback featureSystem Callback Dialing a Remote AltiServ Calling a Remote Extension Directly over IPCalling Remote Auto Attendant or Operator Calling a Remote Number Hop Off DialingHop On Dialing to a Remote Extension To hop onto a remote extensionSupported Features Voice Over IP Trunk Call SupportTelephone Features Remote Locations IP Dialing Chart Using Feature Codes Flash Ext = extension num. nn = 2-digit num. loc. location num Making Calls1 String #Telephone Features Press FLASH, wait for the dial tone, enter #32 Workgroup Features Workgroup Supervisor Features2Feature Diala Description Feature Status #22 Operator Features Call Handling and the Auto AttendantChecking the General Mailbox Calls on HoldOperator Off-line Outside Call BlockingTo login for the first time Feature TipsLogging Remote Login To perform a normal login at your stationTo login from another station or as a virtual extension For remote login from outside the officeAbout Passwords Transfer to AltiGen Voice Mail System FeatureAltiGen Voice Mail System Main Menu Options Listening to MessagesDisposing of the Messages About Outcalls to Cellular or PCS Phone NumbersSending Messages To send a messageMaking a Call from within the AltiGen Voice Mail System Personal OptionsRecording Greetings Changing your Password To record your Directory NameAbout the Delivery Number Using Message NotificationTo Set Message Notification Using Reminder Calls To Set Up a Reminder CallFeature Tips To Set Up Call ForwardingCall Forwarding Reviewing Scheduled Reminder CallsUsing Distribution Lists Creating a Distribution ListDeleting a Distribution List Editing a Distribution ListReviewing a Distribution List Log on/off IP Extension Dynamic IP Addressing Only Dynamic MessagingTo log on or off an IP extension Zoomerang Caller’s OptionsHow it Works, with and without Caller ID To use ZoomerangTo Leave a Private Message Private MessagingTo Check Message Status or Delete Messages Accessing AltiGen Voice Mail System Mixed-Media Messages AltiGen Voice Mail System Mixed-Media MessagingTo retrieve messages using your multi-media computer Retrieving MessagesComposing and Sending Messages To compose a new messageVoice Mail AltiServ User Guide Using AltiReach To access and log in to AltiReach Main MenuRemainder of this chapter describes these functions Forwarding All Calls Setting Call ManagementForwarding to a Pager Not Recommended Do Not Disturb Busy Call Handling and No Answer HandlingNumber of Rings Before Forwarding Email ForwardingOne Number Access ONA Before You Set Up ONAAccessing One Number Access Setup Using a PasswordAltiServ 4.5 User Guide One Number Access Setup bottom Message Notification setup Message NotificationStation Speed Dialing Setup Station Speed Dialing setupAltiServ 4.5 User Guide