AltiGen comm AltiServ TM 4.5 Call Forwarding, Feature Tips, Reviewing Scheduled Reminder Calls

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•2 to deliver the reminder to the outcall number or delivery phone number designated in Message Notification. If you want to change this number, you need to separately.

5.Press # to confirm the message delivery.

Reviewing Scheduled Reminder Calls

If a scheduled reminder call has not been delivered, there is an additional option on the Reminder Call menu; you can press 1 to review scheduled reminder calls.

Call Forwarding

You can configure Call Forwarding from your phone or from a remote location by dialing into the AltiGen Voice Mail System and following the steps listed here:

Note: Forwarding calls to a pager is possible but not recommended since callers will only hear what is heard when calling a pager and might not know to enter a return phone number unless instructed. Also, please see “About Outcalls to Cellular or PCS Phone Numbers” on page 29.

To Set Up Call Forwarding:

After pressing 4 at the Main Menu to hear the Personal Options menu, press 5 to set up call forwarding, then…

1.Enter the destination number.

If it is an external number, begin with the outside trunk or route access digit and any long distance prefix digits such as 1 and area code.

2.Immediately after entering the destination number, press #.

This forwards all calls to the destination number until you login and select the call forwarding option again and disable it.

Feature Tips

Each time you login to the AltiGen Voice Mail System, you hear a Feature Tip—helpful tips and reminders about the most useful AltiServ features. There are a total of eleven tips and a different tip is played each time you access the AltiGen Voice Mail System.

Voice Mail

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Contents AltiServTM4.5 AltiServ Trademarks Contents Using the AltiGen Mail Voice System Using AltiReach AltiServ User Guide Answering Calls AltiGen Voice Mail System Quick FeaturesMaking Calls Call ManagementOther Features AltiServ Telephone Functions Basic FunctionsCentrex Transfer Putting a Call on HoldTransferring Calls To transfer the currently connected callTransferring Calls Directly to a User’s Voice Mailbox Conference CallsTransferring Calls into the AltiGen Voice Mail System Transferring Calls to an Auto AttendantConsultation Call ParkTo park calls To answer the call System Call Park and Silent System Call ParkCall Waiting Distinctive Call Waiting ToneMultiple Call Waiting To answer calls in a Multiple Call Waiting situationTo use the System Callback feature Account CodesSystem Callback Calling Remote Auto Attendant or Operator Dialing a Remote AltiServCalling a Remote Extension Directly over IP Calling a Remote Number Hop Off DialingHop On Dialing to a Remote Extension To hop onto a remote extensionSupported Features Voice Over IP Trunk Call SupportTelephone Features Remote Locations IP Dialing Chart Using Feature Codes Flash Ext = extension num. nn = 2-digit num. loc. location num Making Calls1 String #Telephone Features Press FLASH, wait for the dial tone, enter #32 Workgroup Features Workgroup Supervisor Features2Feature Diala Description Feature Status #22 Checking the General Mailbox Operator FeaturesCall Handling and the Auto Attendant Calls on HoldOperator Off-line Outside Call BlockingFeature Tips To login for the first timeLogging To login from another station or as a virtual extension Remote LoginTo perform a normal login at your station For remote login from outside the officeAbout Passwords Transfer to AltiGen Voice Mail System FeatureAltiGen Voice Mail System Main Menu Options Listening to MessagesDisposing of the Messages About Outcalls to Cellular or PCS Phone NumbersSending Messages To send a messagePersonal Options Making a Call from within the AltiGen Voice Mail SystemRecording Greetings Changing your Password To record your Directory NameUsing Message Notification About the Delivery NumberTo Set Message Notification Using Reminder Calls To Set Up a Reminder CallCall Forwarding Feature TipsTo Set Up Call Forwarding Reviewing Scheduled Reminder CallsUsing Distribution Lists Creating a Distribution ListEditing a Distribution List Deleting a Distribution ListReviewing a Distribution List Dynamic Messaging Log on/off IP Extension Dynamic IP Addressing OnlyTo log on or off an IP extension How it Works, with and without Caller ID ZoomerangCaller’s Options To use ZoomerangPrivate Messaging To Leave a Private MessageTo Check Message Status or Delete Messages Accessing AltiGen Voice Mail System Mixed-Media Messages AltiGen Voice Mail System Mixed-Media MessagingComposing and Sending Messages To retrieve messages using your multi-media computerRetrieving Messages To compose a new messageVoice Mail AltiServ User Guide Using AltiReach To access and log in to AltiReach Main MenuRemainder of this chapter describes these functions Setting Call Management Forwarding All CallsForwarding to a Pager Not Recommended Number of Rings Before Forwarding Do Not DisturbBusy Call Handling and No Answer Handling Email ForwardingOne Number Access ONA Before You Set Up ONAAccessing One Number Access Setup Using a PasswordAltiServ 4.5 User Guide One Number Access Setup bottom Message Notification setup Message NotificationStation Speed Dialing Setup Station Speed Dialing setupAltiServ 4.5 User Guide