Aastra Telecom 480I manual Softkeys for Accessing XML Services

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indicator on the Supervisor’s phone shows that the worker’s phone is in use and busy.

On the 480i, the busy and idle indicators show on the IP phone screen display next to the softkey programmed for BLF functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF softkey. When the monitored user is on an active call, a small telephone icon is shown with the handset off- hook.

Note: You can also use the BLF configured softkey to dial out. Contact your system administra- tor for more information about this feature.

Softkeys as Customized BLF List

(For use with the BroadSoft Broadworks Rel 13 or higher platform only)

Your can set a softkey to BLF list.

The BLF list feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal.

In addition to monitoring the idle and busy state, the BLF list feature also supports the ringing state.

When the monitored user is idle, there is a small telephone icon shown with the handset on-hook. When the monitored user is in ringing state, there is a small bell icon shown. When the monitored user is on an active call then a small telephone icon is shown with the handset off-hook.

12480i IP Phone User Guide

Note: The Broadworks BLF feature is not the same as the Broadworks Shared Call Appearance (SCA) feature and does not permit call control over the monitored extension.

If you set a softkey to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML ->Services. The BLF List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my480i-blf- list@as.broadworks.com. The value of the BLF\List URI parameter must match the list name configured. Otherwise, no values display on the 480i screen and the feature is disabled.

Note: You can also use the BLF/List configured softkey to dial out.

Example

A receptionist has a 480i CT running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Application Server. Each monitored extension in the list shows up individually on the 480i screen next to a softkey button. The softkey icons on the screen change depending on the state of the extensions.

Softkeys for Accessing XML Services

Extensible Markup Language (XML) is a markup language much like HTML. You system administrator can create customized XML menu services and load them to your IP phone. These services include things like weather and traffic reports, contact information, company info, stock quotes, or custom call scripts.

Users can access XML applications via the "Services" menu on the 480i or via a softkey set to use XML

Using the 480i Phone

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Contents 480i SIP IP Phone Page Software License Agreement Page Contents Table of ContentsPage Documentation About this GuideAbout this Guide IntroductionInstallation and Setup IntroductionGetting Started When You First Plug Your PhoneGetting Started Updating Your PhoneRestarting Your Phone Aastra Web UI Click on Operation-ResetNetwork Disconnected IP Phone UICustomizing Your Phone Setting Your OptionsCustomizing Your Phone Aastra Web UIStatus Accessing the Aastra Web UIAastra Web UI OperationHard keys Using the 480i PhoneUsing the 480i Phone Multiple Line and Call AppearancesIdle State Softkeys Customized SoftkeysSoftkeys as Line/Call Appearances Line/Call Appearance LightsSoftkeys as Customized Do not Disturb Softkeys as Customized SpeeddialsSoftkeys as Customized Busy Lamp Field BLF ExampleSoftkeys for Accessing XML Services Softkeys as Customized Empty Key Softkeys as Customized Flash KeySoftkeys as Customized Park/ Pickup Keys State-Based SoftkeysConnected State Making Calls Using Handsfree SpeakerphoneMaking Calls Dialing a Number LiveAdvanced Volume Controls for the Headset Mic Using a HeadsetTo Make and Receive Calls Using a Headset IntercomUsing the Icom Key Enabling/Disabling Microphone and Auto-AnswerReceiving Calls RedialMute Answering an Incoming CallPlacing a Call on Hold Handling CallsHandling Calls Transferring a CallConferencing Calls IP Phone UI To transfer a call to another extensionIP Phone UI To create a conference call Picking up Calls Ending CallsCall Forwarding Setting Call ForwardingFor Global Call Forward Settings Select Call ForwardPark/Pickup Static Configuration Park Calls/Pick Up Parked CallsClick Configuring Park /Pickup using Static ConfigurationPark/Pickup Programmable Configuration Programmable Configuration Using the Aastra Web UIAastra Web UI Click on Operation- Softkeys and XML Park a Call Click on Operation-Reset Restart Phone fieldUsing the Park Call/Pickup Parked Call Feature Pickup a Parked CallServices Additional FeaturesAdditional Features XML ServicesUsing the Callers List Callers ListDownloading the Callers List Missed Calls IndicatorAccessing and Clearing Missed Calls Aastra Web UI Click on Operation-DirectoryDirectory List Limitations Directory ListServer to IP Phone Download Directory List LimitationsUsing the Directory List VoicemailUsing Voicemail Configuring Suppression of Dtmf Playback Suppressing Dtmf PlaybackRing Tones and Tone Sets Ring TonesRing Tone Sets For global configuration Configuring Ring Tones and Tone SetsGlobal configuration only For per-line configurationAastra Web UI Click on Basic Settings- Preferences-General Configuring Stuttered Dial ToneConfiguring Call Waiting Tone Stuttered Dial ToneSetting Language LanguageLanguage Troubleshooting Solutions Troubleshooting SolutionsSelect User Password How do I change my User Password?Why does my phone display the No Service message? Aastra Web UI Click on Operation-User Password40 480i IP Phone User Guide Warranty Repair Services Limited WarrantyLimited Warranty After Warranty Service42 480i IP Phone User Guide Index Index Aastra Telecom Inc.2005
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