Panasonic KX-TG1840AL Troubleshooting, Initial settings, Problem Cause & solution

Page 67

TG1840AL(e-e).book Page 67 Tuesday, April 11, 2006 11:02 AM

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset.

Initial settings

Problem	Cause & solution
w is flashing.	L The handset is not registered to the base unit.
	Register it (page 58).
	L The handset is too far from the base unit. Move
	closer.
	L The AC adaptor is not connected. Check the
	connections.
	L You are using the handset or base unit in an area
	with high electrical interference. Locate the handset
	and base unit away from interference sources, such
	as antenna and mobile phones.
The handset display is blank.	L The handset is not turned on. Turn the power on
	(page 16).
The handset will not turn on.	L Make sure that the batteries are installed correctly
	(page 14).
	L Fully charge the batteries (page 14).
	L Clean the charge contact and charge again (page
	14).

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Contents Model No. KX-TG1840AL Trademarks IntroductionFeature highlights Polyphonic ringtones Useful Information Model No Description Accessory informationIncluded accessories Additional/replacement accessoriesEnvironment Battery cautionImportant information GeneralTG1840ALe-e.book Page 8 Tuesday, April 11, 2006 1102 AM Instructions to customer InstallationService difficulties Controls Controls and displaysINT Intercom Microphone Handset display icons DisplaysBase unit Play/StopBase unit display icons ConnectionsBattery charge Battery installationIf you subscribe to an Adsl service Ni-MH batteries 700 mAh Operation Operating time Battery replacementBattery strength Battery icon Battery lifePower off Turning the power on/offSetting the date and time Power onRedial feature Making calls using the handsetKey lock Other featuresTo erase numbers in the redial list Voice enhancerRecording a telephone conversation using the handset Making calls using the base unitButton to use the recall feature Pause button for PBX/long distance service usersTo redial the last number dialled Answering calls using the handsetAuto talk feature To adjust the ringer volume when an outside call comesTo adjust the ringer volume Answering calls using the base unitTo change ringtones Handset phonebook Erasing entries from the handset phonebook Editing entries in the handset phonebookOne touch dial Chain dial Making a call using a one touch dial keyErasing a one touch dial assignment Searching by first character index search Shared phonebookAdding entries to the shared phonebook Finding and calling a shared phonebook entryPlaying back an audible call announcement Editing entries in the shared phonebookErasing entries from the shared phonebook Changing a name, phone number, audible callCopying one entry Copying phonebook entriesCopying handset phonebook entries to other handset Copying handset phonebook entries to the shared phonebookHandset settings Sub-menu Default setting Menu Guide to handset settingsRinger volume Ringer setupChanging ringtones Setting the ring delay for night mode Night modeSetting the start and end time for night mode Turning night mode on/offChanging the display language Display setupSelecting the standby mode display Selecting categories to bypass night modeCall options Other options Turning keytones on/off Resetting the handset to its default settingsBase unit Sub-menu Default setting Settings menu Guide to base unit settingsNight mode Storing/changing emergency numbers Setting pause lengthCall options Changing the recall timeSetting call restriction Changing the base unit PIN Personal Identification Number Resetting the base unit to its default settingsCategory features for handset phonebook Using Caller ID serviceCall waiting and Caller ID compatible Editing a caller’s phone number before calling back Caller listAudible call for shared phonebook Viewing the caller list and calling backStoring caller information into the handset phonebook Voice mail serviceUsing public mailbox and private mailboxes Using SMS Short Message ServiceTurning SMS on/off Writing and sending a new To access the public mailboxTo access a private mailbox Sending a messageErasing saved messages Receiving a messageSending a saved message Editing and sending a saved messageHandset phonebook Reading a received messageErasing received messages Storing the sender’s numberCreating private mailboxes Guide to SMS settingsChanging private mailbox settings SMS settingsStoring the PBX line access number for PBX users only Character entry modes Available character entries for SMSLetterWise character table for English Following are used for both uppercase and lowercase Greeting message Answering systemPlaying back the greeting message Using a prerecorded greeting messageUsing the handset Listening to messagesErasing all messages Listening to new/all messagesCalling back using the handset Caller ID subscribers only Direct command operation using the handsetKey Direct commands Voice guidance Using the answering system remotelyRemote operation Turning remote operation on/offRemotely System settingsGuide to answering Changing the number of ringsSelecting the caller’s recording time For Telstra Homeline service subscribersTurning call screening on/off Turning message alert on/off Additional base units Operating additional unitsRegistering a handset to a base unit Additional handsetsCancelling a base unit Cancelling a handsetSelecting a base unit Increasing the range of the base unit IntercomBetween a handset and the base unit From a handset to the base unit Between handsetsFrom the base unit to a handset Transferring a call without speaking to the handset user Useful Information Wall mountingAvailable character entries TG1840ALe-e.book Page 65 Tuesday, April 11, 2006 1102 AM Cyrillic character table P Extended 2 character table OInitial settings TroubleshootingProblem Cause & solution Call with the base unit TelephoneRedial the number manually SMS Short Message Service Answering system Specifications PIN IndexTG1840ALe-e.book Page 74 Tuesday, April 11, 2006 1102 AM TG1840ALe-e.book Page 75 Tuesday, April 11, 2006 1102 AM Copyright Sales Department Panasonic Australia Pty. Limited