Troubleshooting
Issue | Possible Cause & Solution | |
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I cannot call entries in the | • You are trying to make a TEL line call, but the unit is not set to | |
phonebook. | make TEL calls. | |
| → Make sure the "Line Selection" setting is set to "IP + | |
| TEL". | |
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| • You are trying to make an IP line call, but the "Operation | |
| Mode" setting is not correct. | |
| → Change the setting to "Peer to Peer" if you want to make | |
| or receive peer to peer IP calls (i.e., calls made by | |
| specifying the called party's IP address). | |
| → Change the setting to | |
| receive intercom and outside calls as a SIP extension of the | |
| connected PBX. | |
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The unit returns to standby | • 1 minute has passed since you pressed a button. | |
mode while adding or | → If you pause for over 1 minute while adding or editing | |
editing phonebook entries. | phonebook entries, the unit returns to standby mode. | |
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Reference
page 23
page 25
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Programming
Issue
The unit returns to standby mode while programming the unit.
I cannot program the unit.
Possible Cause & Solution
•1 minute has passed since you pressed a button.
→If you pause for over 1 minute while programming the unit, the unit returns to standby mode.
•You are on a call.
→Program the unit once you have finished the call.
Reference
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| • A call is being received. |
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| → The unit exits programming mode automatically when a call |
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| is received. Program the unit again once you have finished |
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| the call. |
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After I changed the settings, | • The unit must be restarted before the new setting becomes | |
the changes do not take | effective. | |
effect. | → Restart the unit. | |
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page 43
Display Messages
Message
Busy
Reject Call
Possible Cause & Solution
•The called party is busy (displayed for IP calls only).
→Try again later.
•The called party rejected your call (displayed for IP calls only).
→Try again later.
Reference
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64
Operating Instructions | Document Version 2008/10 |