Panasonic KX-NT700 operating instructions Cannot make TEL calls

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Troubleshooting

Issue

I cannot make TEL calls.

Possible Cause & Solution

•The TEL line is not selected.

→Before dialing, confirm that "TEL" is shown in the upper-right corner of the display. Press the center function button ([F2]) to change the line if necessary.

•The unit is not set to make TEL calls.

→Make sure the "Line Selection" setting is set to "IP + TEL".

Reference

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•The dial mode setting is incorrect.

→Make sure that the dial mode matches the type of telephone service you have (i.e., tone or pulse).

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I cannot receive IP calls.

I cannot receive TEL calls.

I cannot use the unit for PS or PC calls.

•The "Operation Mode" setting is not correct.

→Change the setting to "Peer to Peer" if you want to make or receive peer to peer IP calls (i.e., calls made by specifying the called party's IP address).

→Change the setting to "IP-PBX" if you want to make or receive intercom and outside calls as a SIP extension of the connected PBX.

•The unit is not set to receive TEL calls.

→Make sure the "Line Selection" setting is set to "IP + TEL".

•The Portable Station (PS) or computer is not connected correctly.

→Confirm you are using the correct cable to connect to the device, and that the cable is connected properly.

•The PS or PC line is not selected.

→Confirm that "PS" or "PC" is shown in the upper-right corner of the display. Press the center function button ([F2]) to change the line if necessary.

→Make sure the "Line Selection" setting is set to "IP + PS" (for PS calls) or "IP + PC" (for PC calls).

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•The PS or computer is not able to make or receive calls.

→Disconnect the audio cable from the device and confirm that the device is able to make or receive calls. If the device cannot make calls, you cannot use the unit for PS or PC calls. Refer to the operating instructions for the device.

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Operating Instructions

Document Version 2008/10

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Contents IP Conferencing Phone Model No. KX-NT700KX-NT700 Version 1.1 or later Connection to a Panasonic Pure IP-PBX IP-PBX Mode Outside TelephoneLines Standard Connection Methods Connection to an Analog Telephone Network or PBXConnection to a Compatible Panasonic Portable Station Connection to a ComputerOther Features Conference CallsHigh-quality Audio PoE Power over Ethernet Ready Conferencing Phone Manager Software FeaturesSD Memory Card Recording Other Information Firmware Notice For Future ReferenceFor Your Safety Explanation of symbolsPlacement For Best Performance Data SecurityPreventing Data Loss Preventing Data DisclosurePreventing Data Disclosure Over Network FCC Requirements Important Safety Instructions Required Telephone CordPerchlorate Information InterferenceTable of Contents Other Information Accessory Information Included AccessoriesOptional Accessories Unit Overview Main ViewFront Panel Understanding the Display Function Buttons and Function Button IconsFunction Button Icons Starting and Ending CallsENDDescription Operation Other Icon Basic Connections Setting the Date & Time TEL Line SettingsSetting the Dial Mode Selecting the Available LinesIP Network Settings Automatic Assignment DhcpManual Assignment Static SIP Settings IP Line Operation ModeUsing SD Memory Cards Formatting SD Memory Cards Formatting With a ComputerUsing the Microphones External Wired MICBuilt-in Microphones Installing Uninstalling Conferencing Phone Manager Installing Conferencing Phone ManagerUninstalling Conferencing Phone Manager System RequirementsLine Selection ExampleAdjusting the Speaker Volume Making CallsF2F2 Quieter LouderRedialing Entering Dialing PausesMaking a Call from the Phonebook Press REDIAL/PAUSEMaking Conference Calls Ending a Conference CallF1F1 Adjusting the Ringer Volume Answering CallsReceiving a Second Call Call Waiting While on an IP callUseful Features Available During a Call MuteFlash Speech Speed ConversionAdding Entries to the Phonebook Editing EntriesEntering Characters Character Entry ModesErasing Entries Erasing 1 EntryErasing All Entries Dial Key Alphabet Entry Mode Extended Character Entry ModeCharacter Tables Character TablesRecording Features Recording ConversationsRecording Voice Memos Playing Back RecordingsFeatures Available During Playback Feature OperationErasing Recordings Erasing 1 RecordingUsing a Portable Station PS Using a PSLine Selection IP + PS Using a Computer Connecting a ComputerUsing a Computer Line Selection IP + PCChanging Settings Using the Front PanelUsing Conferencing Phone Manager Restarting the UnitParameter List Programming Category Parameter ReferenceVlan ID Operation Mode Basic SettingsParameters Show IP AddressRinger Volume Date & TimeTime Format RingtoneTEL Settings Line SelectionIP Network Settings IP Address ModeFlash Time Pause TimeProtocol Settings Default GatewayIP Address Subnet MaskSIP Password SIP User Domain NameSIP Proxy Server IP Address SIP Registrar IP AddressVoIP Settings QoS Settings Vlan PrioritySIP ToS Field RTP ToS FieldReset System Data System Status ConfirmationSystem Options Erase All Call Log DataReset All Data RebootResetting System Data Resetting All DataErasing Data Erasing the Redial ListOperating the Unit Using Conferencing Phone Manager Using the shortcut iconStarting Conferencing Phone Manager Exiting Conferencing Phone ManagerProgramming the Unit Using Conferencing Phone Manager Restarting the Unit Using Conferencing Phone ManagerClick Restart Troubleshooting IssuePossible Cause & Solution General UseCannot make TEL calls Sound Quality Sound cuts out I can hear myself through the speaker SD Memory Cards PhonebookIssue Possible Cause & Solution ProgrammingDisplay Messages MessageMessage No Connection To IP Network Cleaning the Unit Specifications SIPIndex Vlan ID Document Version 2008/10 When you ship the product Copyright PSQX4655ZA KK1008HF0