Xantrex Technology XC1524, XC5012, XC2524 Warranty and Product Information, Limited Warranty for

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Warranty and Product Information

Limited Warranty for:

Xantrex XC3012 Battery Charger

Xantrex XC5012 Battery Charger

Xantrex XC1524 Battery Charger

Xantrex XC2524 Battery Charger

"XC Series"

What does this warranty cover and how long does it last? This Limited Warranty is provided by Xantrex Technology Inc. ("Xantrex") and covers defects in workmanship and materials in your Xantrex XC Series product. This warranty lasts for a Warranty Period of 24 months from the date of purchase at point of sale to you, the original end user customer. This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the Warranty Period.

What will Xantrex do? Xantrex will, at its option, repair or replace the defective product free of charge, provided that you notify Xantrex of the product defect within the Warranty Period, and provided that Xantrex through inspection establishes the existence of such a defect and that it is covered by this Limited Warranty.

Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and building replacement products. Xantrex reserves the right to use parts or products of original or improved design in the repair or replacement. If Xantrex repairs or replaces a product, its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer, whichever is greater. All replaced products and all parts removed from repaired products become the property of Xantrex.

For United States and Canada returns, Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer via a Xantrex-selected non-expedited surface freight within the contiguous United States and Canada. Alaska and Hawaii are excluded. Contact Xantrex Customer Service for details on our freight policy for return shipments outside of the contiguous United States and Canada.

How do you get service? If your product requires troubleshooting or warranty service, contact your dealer. If you are unable to contact your dealer, or the dealer is unable to provide service, contact Xantrex directly at:

Phone:

1 800 670 0707

(toll free North America)

 

+34 93 470 5330 (Europe)

 

1 360 925 5097

(direct and rest of world)

Fax:

1-800 994 7828 (toll free North America)

 

+34 93 473 6093 (Europe)

 

1 360 925 5143

(direct and rest of world)

Email:

customerservice@xantrex.com (North America and rest of world)

 

support.europe@xantrex.com (Europe)

Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in your product manual. For some products, Xantrex maintains a network of regional Authorized Service Centers. Call Xantrex or check our website to see if your product can be repaired at one of these facilities.

In any warranty claim, dated proof of purchase must accompany the product and the product must not have been disassembled or modified without prior written authorization by Xantrex.

Proof of purchase may be in any one of the following forms:

The dated purchase receipt from the original purchase of the product at point of sale to the end user, or

The dated dealer invoice or purchase receipt showing original equipment manufacturer (OEM) status, or

The dated invoice or purchase receipt showing the product exchanged under warranty

975-0187-01-01

WA–1

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Contents Owner’s Guide Battery ChargerPage Xantrex XC3012, XC5012 XC1524 and XC2524 Battery Charger Date and Revision Organization PurposeScope AudienceRelated Information Conventions UsedImportant Safety Instructions Explosive Gas and Battery Precautions FCC Information Viii Contents Troubleshooting SpecificationsOperation Introduction XC Series provides the following protection features XC Series provides the following standard featuresXC Series XC Series AppearanceRemote Display Information Centers of the XC SeriesInformation Centers of the XC Series Onboard Status Panel CHfDescription Rear Panel5XC Series System Preparing for InstallationYou need the following materials Tools and MaterialsCondition Requirement Location6XC Series Mounting Orientations DC Wiring Wiring RequirementsOver-current protection disconnect AC WiringBattery Bank Size Requirements Installation Installation Sequence Installing the XC SeriesTo install DC wiring Pre-Installing DC WiringTo install AC wiring Pre-Installing AC WiringConductor Color code To connect AC wires with the crimp-on butt-splice connector Mounting the Remote Display To remove the displayTo secure the display or blank plate on the unit Mounting To remotely mount the displayTo mount the XC Series Grounding Shows the connection order Final ConnectionsTo make the last DC connections Final DC ConnectionsTo make the last AC connections Powering UpInstalling Optional Accessories Battery Temperature SensorTo install a BTS To install rubber boots Drip Protection Rubber BootsTo configure the battery bank type Configuring the XC SeriesTo configure the charging type Operation Multiplex 3-Stage Charging About ChargingTo force a battery detection sequence Sequential 2-Stage ChargingCharging Overview Disqualified Batteries Temperature ConsiderationsPerform these disqualification checks in the order shown Things to be awareTo charge your batteries Charging BatteriesCharging Batteries About Equalizing Equalizing Flooded BatteriesTo equalize your batteries Performing An EqualizationThere is only one way to safely turn the XC Series off Transitioning the XC Series to On, Disabled or OffThere are two ways to disable the XC Series There are two ways to turn the XC Series onReading Remote Display and Onboard Status Indicator Lights Accessing Charger InformationABS Reporting While Charging or Equalizing CerrReporting While Battery Monitoring Reporting While DisabledTo view the present status of the banks Using a Generator As Source Power Page Troubleshooting To clean battery terminals Care and Maintenance1Indicator Light Sequences on the XC Series Indicator Light Flashing Sequences2Error Messages Error Messages on Remote DisplayErr Bat Symptom Problem SolvingFault indicator light flashes. XC Series stops functioning Rdy Page Specifications Electrical Specifications Physical SpecificationsAC Input Specifications AC Input SpecificationsProtection Features Temperature SpecificationsEMC ApprovalsPage Limited Warranty for Warranty and Product InformationDisclaimer of Warranty Return Material Authorization Policy Information About Your System Page Xantrex Technology Inc