3M™ Rapid Detection ReaderTroubleshooting
Settings Messages
Message | Cause | Action |
Access denied. Try again. | The user does not have the | Confirm correct login details and |
| login permissions necessary to | try again. |
| access selected function. |
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Assay List Size Exceeded. | The list of assays permitted is | Delete existing assays from the |
| full. No further additions can be | assay list (Refer to RCU online |
| made. | help). The maximum number of |
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| assay entries allowed is 200. |
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Assay Locked, Aborting. | The assay is not permitted or | Contact Supervisor or RCU Full |
| has been locked. May occur if | Access User for more |
| LQC has failed or assay is not in | information. |
| the assay list. |
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Database Almost Full, Backup | Displayed when the3M Rapid | Transfer data to USB device |
Data | Detection Reader is not | and delete the database. |
| connected to a network and |
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| either the patient or LQC result |
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| databases has less than 20 |
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| spaces left. This message will |
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| continue to be displayed until |
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| the database is cleared. |
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Default Restore Failed. | The action to restore defaults | Try this process again. If |
| has failed. | problem persists contact |
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| Technical Support. |
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ERROR: Invalid Code. Try | The override code entered is | Contact Technical Support, then |
Again. | invalid. | enter the override code |
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| provided. |
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ERROR: Numbers Only. | Only numbers are permitted in | Enter the number provided by |
| the override code field. | Technical Support. |
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Invalid Password, Try Again. | The password was incorrectly | Retype the password and try |
| entered. | again. |
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Invalid User, Try Again. | The user is not recognized or | Retype user details and try |
| has been entered incorrectly. | again. |
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Locked, Contact Supervisor. | The 3M Rapid Detection Reader | Contact the RCU Full Access |
| has been locked via the RCU. | User to unlock using the Reader |
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| Settings screen. |
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Empty Search. | The 3M Rapid Detection Reader | |
| cannot find the record | again. |
| requested. It may have been |
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| deleted or details entered |
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| incorrectly. |
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