Aquacal 100 Contacting The Factory, What We Need to Know When You Call Us, Model, Serial Number

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CONTACTING THE FACTORY

CONTACTING THE FACTORY

What We Need to Know When You Call Us

If you should need to call AquaCal for service or parts, please have the follow- ing information ready:

Model: ________________________________

Serial Number: __________________________

Installation Date: ________________________

Having the above information ready will speed up the service process and allow us to respond more quickly. A brief but concise description of what the unit is, or is not doing, will also help us to help you.

Please call up toll-free at: (800) 786-7751. We are here to serve you from 8 a.m. to 5 p.m. EST, Monday through Friday. If calling after hours, our voice mail system will handle your call. Be sure to leave your name, complete ad- dress, and telephone number.

If you prefer, you may FAX the information to: (727) 821-7471.

(Be certain to provide your full address and a daytime telephone number.)

Thank You !

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Contents ATTENTION INSTALLER ModelsInstallation Guide 100Page TABLE OF CONTENTS CONTINUED TABLE OF CONTENTSWelcome efficient than gas, and, when comparedAquaCal’s factory-trainedservice staff is Tto theScroll Compressor Important Features of Your New Heat PumpThermoLink Heat Exchanger Digital ControllerNTERS HOW A HEAT PUMP WORKSA Heat Pump Does Not Make Heat… HEATSAFETY INFORMATION Water Chemistry Safety Refrigerant Circuit Service Only byWater Temperature Safety Notice Heater NOT Repairable by OwnerHEATING- QUICK START & STOP 1.Verify Electrical Power is Present at Heater4.Program Filter Pump Run Time HEATING-QUICKSTART & STOPcontinued3.To Begin Heating 5.Continuous Usage and Water Around HeaterControl Panel Layout HEATER CONTROLSControl Buttons, Indicator Lights, & Display HEATER CONTROLS...continued Operational & Programming Codes1.Applying Power to The Controller Start Up & Setting Operating ControlsOwner-LevelProgramming Instructions Complete HEATER CONTROLS...continuedHEATER CONTROLS...continued Start Up & Setting Operating Controls4. Selecting Pool/Spa Thermostat Settings Owner-LevelProgramming Instructions...continuedOwner-LevelProgramming Instructions...continued Start Up & Setting Operating ControlsHEATER CONTROLS...continued B.De-Activatingthe User Lock Code ULC functionOwner-LevelProgramming Instructions...continued Start Up & Setting Operating ControlsHEATER CONTROLS...continued 9.Selecting Call-FlexPump Options CFOSafety During Cleaning Operations MAINTENANCEGeneral Maintenance OPERATIONAL RECOMMENDATIONSControl Water Chemistry MAINTENANCE& OPERATIONcontinuedMaintain Proper Water Flow RECOMMENDED WATER CHEMISTRY STANDARDSMAINTENANCE& OPERATIONcontinued Control Irrigation and Storm Run OffMaintain Proper Clearances Around Heater 100 & 120 MODELS 1- FTPool/Spa Blankets MAINTENANCE& OPERATIONcontinued Heating TipsHeating in Cooler Weather Pool and Spa Combination HeatingCalculating Initial Heating Time MAINTENANCE& OPERATIONcontinuedSurvival of Your Heater Follows Seasonal Use & Shut DownInformation Critical to the During the Swim SeasonMAINTENANCE& OPERATIONcontinued Winterizing ProcedureLOCATION OF EXTERNAL DRAIN PLUG MAINTENANCE& OPERATIONcontinued Planned Maintenance ProgramAquaCal Customer Support at Heat Pump Running but Not Heating TROUBLESHOOTINGHeat Pump Fails to Operate Water Coming from the Heat PumpProblem Problem Solved Solved TROUBLESHOOTING FLOWCHARTHeat Pump Fails to Operate STARTProblem Problem Solved Solved Heat Pump Running but Not HeatingTROUBLESHOOTING FLOWCHART Problem Problem Solved SolvedProblem Problem Solved Solved Water Coming from Heat PumpTROUBLESHOOTING FLOWCHART TESTINGPage SPECIFICDEALERINFORMATION FOLLOWS Installation SpecificationsControls Configuration Models 100DEALER-SPECIFICTABLE of CONTENTS CONTINUED DEALER-SPECIFICTABLE of CONTENTSElectrical Requirements Refrigerant Circuit Service Only by DATA PLATE NOMENCLATURESAFETY INFORMATION Notice Heater NOT Repairable by OwnerPhysical Characteristics SPECIFICATIONS100 & 120 MODELS 155 MODELS 100 - Heating Only Models Performance/Size/WeightWater/ElectricalRequirements 100 - Heat & Cool Models Reversing120AHDE 120 - Heating Only Models120 - Heat & Cool Models Reversing 120BHDE155AHDE 155 - Heating Only Models155 - Heat & Cool Models Reversing 155BHDEIndoorInstallation INSTALLATIONPlacement of Heater OutdoorInstallationEquipment Mounting Pad Requirements INSTALLATION- PLACEMENT OF HEATERcontinued Anchoring Heater to PadParts and Materials Plumbing RequirementsOverview In-LineChlorine FeedersPlumbing Schematic-FlowExceeding 70-GPM INSTALLATIONPlumbing Requirements Plumbing Schematics-Flow20 to 70-GPMINSTALLATION Plumbing Schematics-Flow20 to 70-GPMWater IN & OUT Connections- Typical Plumbing RequirementsGeneral Requirements Connecting External ControllersElectrical Requirements Code-SpecificRequirementsElectrical Requirements continued Sizing the Electrical ServiceAWord Concerning Ground-FaultProtection Reference the Equipment Data PlateLevel-2 Dealer-ServiceMicroprocessor Programming Controls Configuration & Adjustments1.Entering Service Menu 3.Configuring for External Controllers JAO or FS2 Controls Configuration & AdjustmentsLevel-2Microprocessor Programming...continued Perform calibration procedure as follows4. Water Sensor Calibration...continued Controls Configuration & AdjustmentsLevel-2Microprocessor Programming...continued 5. Defrost Sensor Calibration dSC5.Defrost Sensor Calibration...continued Controls Configuration & AdjustmentsLevel-2Microprocessor Programming...continued 6.Spa Dead Band Differential dBSLevel-2Microprocessor Programming...continued Controls Configuration & Adjustments7.Pool Dead Band Differential...continued Controls Configuration & Adjustments Microprocessor Level-2Set Up & Calibration CodesMicroprocessor Factory Default Settings Service Adjustable ParametersControls Configuration & Adjustments Troubleshooting Using Displayed CodesInterpreting Error Codes Mode Jumper Explained Microprocessor Mode Jumper PositioningControls Configuration & Adjustments Verifying the Mode Jumper Position is CorrectControls Configuration & Adjustments DEFROST CYCLE HEAT ONLY UNITS Controls Configuration & AdjustmentsDefrost Systems- Described DEFROST CYCLE HEAT & COOL UNITSLocate Water Pressure Switch and Identify Type Water Flow Pressure Switch AdjustmentControls Configuration & Adjustments To Adjust a “Len Gordon” SwitchP-2,Len Gordon Style Switch P-1,WPS Location Water Flow Pressure Switch Adjustment...continuedControls Configuration & Adjustments P-3,TecMark Style SwitchCONTACTING THE FACTORY What We Need to Know When You Call UsInstallation Date ModelPage 2737 24th St. North St. Petersburg, FL