HP Integrated Archive Platform HP technical support, Subscription service, Other web sites, Tip

Page 8

WARNING!

Indicates that failure to follow directions could result in bodily harm or death.

CAUTION:

Indicates that failure to follow directions could result in damage to equipment or data.

IMPORTANT:

Provides clarifying information or speciﬁc instructions.

NOTE:

Provides additional information.

TIP:

Provides helpful hints and shortcuts.

HP technical support

Telephone numbers for worldwide technical support are listed on the HP support web site: http://www.hp.com/support/.

Collect the following information before calling:

•Technical support registration number (if applicable)

•Product serial numbers

•Product model names and numbers

•Applicable error messages

•Operating system type and revision level

•Detailed, speciﬁc questions

For continuous quality improvement, calls may be recorded or monitored.

Subscription service

HP strongly recommends that customers register online using the Subscriber’s choice web site: http://www.hp.com/go/e-updates.

Subscribing to this service provides you with email updates on the latest product enhancements, newest driver versions, and ﬁrmware documentation updates as well as instant access to numerous other product resources.

After subscribing, locate your products by selecting Storage and then Storage Archiving under Product Category.

Other web sites

For other product information, see the following HP web sites:

8 About this guide

Image 8

Contents HP Integrated Archive Platform User Guide Page Contents Index Figures Tables Document conventions and symbols Intended audiencePrerequisites Related documentationSubscription service HP technical supportOther web sites TIPUser Guide About this guide Application What You Can Do Understanding document archivingEAs applications Message Mime types advanced users Understanding searching and document indexingIndexed document types Ofﬁce 2007 supported ﬁle extensions and Mime types Ofﬁce 2007 supported properties Ofﬁce 2007 supported featuresType Property Microsoft Word, PowerPoint Excel Modiﬁed Forward to Understanding the user interface Using the toolbarLogging in and out Common tasks Search basicsTask Reference Completing simple searchesIAP Web Interface tasks Completing advanced searches Simple SearchAdvanced Search page email content type Additional advanced search query ﬁelds Query Field Matches in the DocumentFolder As path c\abc\xyzQuery Results page email content type Displaying query or search resultsQuery results navigation bar Saving query or search criteria BarsSaving query or search results Save CriteriaSending query or search results Save ResultsExporting query or search results Accessing saved criteriaAccessing saved results Copying saved results to a quarantine repository Deleting quarantine repositoriesSearching audit log repositories To search for multiple items, use the advanced search formAdvanced Search page document content type Query Field Matches Logged actions and descriptionsLogged Action Description Troubleshooting Changing your passwordTroubleshooting topics include Changing your languageProblems exporting results Unable to display saved resultsIAP Web Interface Query expressions Word charactersLetters and digits in different character sets Word characters and separatorsRegular expression deﬁnition of English word characters Letters and digits deﬁnedSupported character Description Set Matching wordsSupported character sets Matching similar words Matching word sequencesFuzzy words Measuring word similarityProximity word sequences Matching word sequences in attachmentsExample 1. Separators are ignored Example 2. Sequence is not intuitiveExcel spreadsheet Syntax Matches Boolean query expressionsBoolean query expressions Following are examples of query expressions Nested Boolean query expressionsQuery expression examples Query expression examples Query expression Finds documents withQuery expression syntax and matching Index See IAP User Guide