HP 5400 manual Paper jam, Check the print queue, If the printer still does not print

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Check the print queue

The printer will not print if a print job is stalled in the print queue. To resolve a print job that is stalled in the print queue, check the status of the print queue for either Mac OS X 10.3 or Mac OS X 10.2.

If the printer still does not print

1.Select the topic below that best describes the problem:

–Paper jam

–Out-of-paper message

–Printer ejects paper

–Printer is stalled

2.If the printer still does not print, shut down, and then restart your computer.

Paper jam

Show me how to install a print cartridge.

Follow these steps to remove a paper jam:

1.Press the Resume button.

If the paper jam does not clear, then go to the next step.

2.Turn off the printer.

3.Remove the rear access door. Press the handle to the right, and then pull out the door.

4.Remove any paper that is inside the printer by pulling it out from the back of the printer.

If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer.

5.Replace the rear access door securely.

User's guide

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Contents Users guide Acknowledgements Hewlett-Packard Company noticesTerms and conventions Contents HP Deskjet 5400 series Welcome Special features Get started Printer featuresButtons and lights Power button and lightPrint Cancel and Resume buttons PictBridge lights Paper traysUnfold the paper trays Paper guide TrayOut tray Fold the paper trays Use print cartridges Print cartridgesReplace print cartridges Exit ink-backup mode Ink-backup modeInk-backup mode output Installed print Result CartridgeUse an HP Jetdirect print server Connect to the printerNetworking Connect through a networked computerPrepare to print Print photosPrint borderless photos GuidelinesPrint Print photos with a borderQuality Best or Maximum dpi Small photos Large photos Open HP Real Life technologies HP Real Life technologiesColor options Photo print cartridgeHandling Maximum dpiStore and handle photo paper StorageSave money when printing photos PictBridge printing Print photos from a digitalCamera About PictBridgePrint borderless photos Print photos with a border Mail Print other documentsLetters Documents Envelopes Brochures Print brochures with borders Greeting cardsPrint borderless brochures Quality Normal or BestPostcards Quality Normal, Best, or Maximum dpi TransparenciesLabels Paper Size A4 or US Letter Index cards and other small mediaIron-on transfers Print Select a print quality Printing tipsSet the page order Print preview Print multiple pages on a single sheet of paperSelect a paper type Resize a documentChapter Print dialog box Print settingsSetup dialog box Printer softwareDelete a printer Set a default printerManage the printer Mac OS X Add a printerClick Add Printer View and change the status of a print job Mac OS XView and change the status of a print job Mac OS X Selection numbers MaintenanceInstall print cartridges Print cartridge combinationsInstallation instructions Ink-backup modeRemove plastic tape Calibrate print quality Set the auto-off featureAlign the print cartridges Calibrate colorMaintain the printer body Automatically clean print cartridgesPrint a test View estimated ink levelsRemove ink from your skin and clothing Manually clean print cartridgesStore print cartridges Maintain print cartridgesOpen the HP Printer Utility HP Printer UtilityMac OS X HP Printer Utility panesCheck the printer lights TroubleshootingPrinter does not print Verify the followingCheck the print queue Paper jamIf the printer still does not print Out-of-paper message Paper problemsPrinter does not feed paper Printer ejects paperPrinter prints on multiple sheets at once Paper weightPrinter is stalled Printer prints on multiple sheets at oncePrint cartridge problem message Print cartridge problemsIncorrect print cartridge Check the paper tray Printing in ink-backup mode messagePhotos do not print correctly Print cartridge is in the wrong slot messageColors are tinted or incorrect Check the printer settingsHorizontal lines appear on a photo Fading occurs near the edges of a photo Part of the photo is fadedPart of the photo is faded Fading occurs on the edges of a photoImages in a connected digital camera do not print PictBridge problemsPictBridge lights are flashing State of the lights Streaks and missing lines Print quality is poorPrint is faded Too much or too little ink appears on Blank pages printDocument is misprinted Problems with borderless documentsStreaks appear in a light portion of a photo Ink smears Image is printed at an anglePhoto has unwanted border For most paper types Photo has an unwanted borderFor photo paper with a tear-off tab Out of paper message Error messagesPrinting in ink-backup mode Out-of-paper messageWhat the lights indicate Power light is flashingPrinter lights are on or flashing If the In tray is emptyMultiple software programs are open Document prints slowlyResume light is flashing Both lights are flashingIf you continue to have problems Paper SuppliesUSB cables Printer specifications SpecificationsRecycling Environmental informationEnvironmental statement Reduction and eliminationPrint cartridge recovery Chapter Index USB