HP 5400 Error messages, Out-of-paper message, Out of paper message, Printing in ink-backup mode

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Chapter 11

Error messages

Out of paper message

If you receive an out of paper message, follow these guidelines.

Print cartridge problem message

The Resume light flashes when a print cartridge is low on ink, improperly installed, or malfunctioning.

For instructions about correcting the problem, see Print cartridge problems.

"Printing in ink-backup mode"

When the printer detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the printer and affects the quality of printouts.

If you receive the ink-backup mode message and two print cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the print cartridge contacts, the printer cannot detect that the print cartridge is installed.

Out-of-paper message

Follow the appropriate steps for the condition that exists.

If the In tray contains paper

1.Verify the following:

–A sufficient amount of paper is in the In tray (at least ten sheets).

–The In tray is not overly full.

–The paper stack is touching the back of the In tray.

2.Slide the paper guide so it fits firmly against the edge of the paper.

3.Press the Resume button to continue printing.

68	HP Deskjet 5400 series

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Contents Users guide Acknowledgements Hewlett-Packard Company noticesTerms and conventions Contents HP Deskjet 5400 series Welcome Special features Printer features Get startedPower button and light Buttons and lightsPrint Cancel and Resume buttons PictBridge lights Paper traysUnfold the paper trays Tray Paper guideOut tray Fold the paper trays Use print cartridges Print cartridgesReplace print cartridges Installed print Result Cartridge Ink-backup modeInk-backup mode output Exit ink-backup modeConnect through a networked computer Connect to the printerNetworking Use an HP Jetdirect print serverGuidelines Print photosPrint borderless photos Prepare to printPrint Print photos with a borderQuality Best or Maximum dpi Small photos Large photos HP Real Life technologies Open HP Real Life technologiesPhoto print cartridge Color optionsStorage Maximum dpiStore and handle photo paper HandlingSave money when printing photos About PictBridge Print photos from a digitalCamera PictBridge printingPrint borderless photos Print photos with a border Print other documents MailLetters Documents Envelopes Brochures Quality Normal or Best Greeting cardsPrint borderless brochures Print brochures with bordersPostcards Transparencies Quality Normal, Best, or Maximum dpiLabels Index cards and other small media Paper Size A4 or US LetterIron-on transfers Print Select a print quality Printing tipsSet the page order Resize a document Print multiple pages on a single sheet of paperSelect a paper type Print previewChapter Printer software Print settingsSetup dialog box Print dialog boxAdd a printer Set a default printerManage the printer Mac OS X Delete a printerView and change the status of a print job Mac OS X Click Add PrinterView and change the status of a print job Mac OS X Print cartridge combinations MaintenanceInstall print cartridges Selection numbersInk-backup mode Installation instructionsRemove plastic tape Calibrate color Set the auto-off featureAlign the print cartridges Calibrate print qualityView estimated ink levels Automatically clean print cartridgesPrint a test Maintain the printer bodyManually clean print cartridges Remove ink from your skin and clothingMaintain print cartridges Store print cartridgesHP Printer Utility Open the HP Printer UtilityHP Printer Utility panes Mac OS XVerify the following TroubleshootingPrinter does not print Check the printer lightsCheck the print queue Paper jamIf the printer still does not print Printer ejects paper Paper problemsPrinter does not feed paper Out-of-paper messagePrinter prints on multiple sheets at once Paper weightPrinter is stalled Printer prints on multiple sheets at oncePrint cartridge problem message Print cartridge problemsIncorrect print cartridge Print cartridge is in the wrong slot message Printing in ink-backup mode messagePhotos do not print correctly Check the paper trayColors are tinted or incorrect Check the printer settingsHorizontal lines appear on a photo Fading occurs on the edges of a photo Part of the photo is fadedPart of the photo is faded Fading occurs near the edges of a photoImages in a connected digital camera do not print PictBridge problemsPictBridge lights are flashing State of the lights Streaks and missing lines Print quality is poorPrint is faded Blank pages print Too much or too little ink appears onProblems with borderless documents Document is misprintedStreaks appear in a light portion of a photo Image is printed at an angle Ink smearsPhoto has unwanted border For most paper types Photo has an unwanted borderFor photo paper with a tear-off tab Out-of-paper message Error messagesPrinting in ink-backup mode Out of paper messageIf the In tray is empty Power light is flashingPrinter lights are on or flashing What the lights indicateBoth lights are flashing Document prints slowlyResume light is flashing Multiple software programs are openIf you continue to have problems Paper SuppliesUSB cables Specifications Printer specificationsReduction and elimination Environmental informationEnvironmental statement RecyclingPrint cartridge recovery Chapter Index USB