HP 5400 manual Print quality is poor, Streaks and missing lines, Print is faded

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State of the lights

Task

Connection light is on and the Error light flashes twice

The camera has requested an unsupported command.

Print quality is poor

Streaks and missing lines

If your printed pages are missing lines or dots or if streaks appear, the print cartridges might be low on ink or might need to be cleaned.

Print is faded

Verify that neither of the print cartridges is low on ink.

If a print cartridge is low on ink, consider replacing the print cartridge. For the correct part numbers, see the reference guide that came with the printer.

Verify that a black print cartridge is installed.

If the black text and images on your printouts are faded, you might be printing with only the tri-color print cartridge. Insert a black print cartridge, in addition to the tri-color print cartridge, for optimal black print quality.

Verify that the protective piece of plastic tape has been removed from the print cartridges.

User's guide

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Contents Users guide Hewlett-Packard Company notices AcknowledgementsTerms and conventions Contents HP Deskjet 5400 series Welcome Special features Get started Printer featuresButtons and lights Power button and lightPrint Cancel and Resume buttons Paper trays PictBridge lightsUnfold the paper trays Paper guide TrayOut tray Fold the paper trays Print cartridges Use print cartridgesReplace print cartridges Exit ink-backup mode Ink-backup modeInk-backup mode output Installed print Result CartridgeUse an HP Jetdirect print server Connect to the printerNetworking Connect through a networked computerPrepare to print Print photosPrint borderless photos GuidelinesPrint photos with a border PrintQuality Best or Maximum dpi Small photos Large photos Open HP Real Life technologies HP Real Life technologiesColor options Photo print cartridgeHandling Maximum dpiStore and handle photo paper StorageSave money when printing photos PictBridge printing Print photos from a digitalCamera About PictBridgePrint borderless photos Print photos with a border Mail Print other documentsLetters Documents Envelopes Brochures Print brochures with borders Greeting cardsPrint borderless brochures Quality Normal or BestPostcards Quality Normal, Best, or Maximum dpi TransparenciesLabels Paper Size A4 or US Letter Index cards and other small mediaIron-on transfers Print Printing tips Select a print qualitySet the page order Print preview Print multiple pages on a single sheet of paperSelect a paper type Resize a documentChapter Print dialog box Print settingsSetup dialog box Printer softwareDelete a printer Set a default printerManage the printer Mac OS X Add a printerClick Add Printer View and change the status of a print job Mac OS XView and change the status of a print job Mac OS X Selection numbers MaintenanceInstall print cartridges Print cartridge combinationsInstallation instructions Ink-backup modeRemove plastic tape Calibrate print quality Set the auto-off featureAlign the print cartridges Calibrate colorMaintain the printer body Automatically clean print cartridgesPrint a test View estimated ink levelsRemove ink from your skin and clothing Manually clean print cartridgesStore print cartridges Maintain print cartridgesOpen the HP Printer Utility HP Printer UtilityMac OS X HP Printer Utility panesCheck the printer lights TroubleshootingPrinter does not print Verify the followingPaper jam Check the print queueIf the printer still does not print Out-of-paper message Paper problemsPrinter does not feed paper Printer ejects paperPrinter prints on multiple sheets at once Paper weightPrinter is stalled Printer prints on multiple sheets at oncePrint cartridge problems Print cartridge problem messageIncorrect print cartridge Check the paper tray Printing in ink-backup mode messagePhotos do not print correctly Print cartridge is in the wrong slot messageCheck the printer settings Colors are tinted or incorrectHorizontal lines appear on a photo Fading occurs near the edges of a photo Part of the photo is fadedPart of the photo is faded Fading occurs on the edges of a photoPictBridge problems Images in a connected digital camera do not printPictBridge lights are flashing State of the lights Print quality is poor Streaks and missing linesPrint is faded Too much or too little ink appears on Blank pages printDocument is misprinted Problems with borderless documentsStreaks appear in a light portion of a photo Ink smears Image is printed at an anglePhoto has unwanted border Photo has an unwanted border For most paper typesFor photo paper with a tear-off tab Out of paper message Error messagesPrinting in ink-backup mode Out-of-paper messageWhat the lights indicate Power light is flashingPrinter lights are on or flashing If the In tray is emptyMultiple software programs are open Document prints slowlyResume light is flashing Both lights are flashingIf you continue to have problems Supplies PaperUSB cables Printer specifications SpecificationsRecycling Environmental informationEnvironmental statement Reduction and eliminationPrint cartridge recovery Chapter Index USB