HP 5400 manual If you continue to have problems

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Complex documents, graphics, or photos are printing

Documents containing graphics or photos print more slowly than text documents.

Best or maximum dpi print mode is selected

The printer prints more slowly when Best or Maximum dpi is selected as the print quality. To increase the printer speed, select a different print quality mode.

Printer is in ink-backup mode

The printer might print more slowly if it is in ink-backup mode.

To increase the print speed, use two print cartridges in the printer.

Printer software is outdated

Outdated printer software might be installed.

For information about updating the printer software, visit HP’s Web site at www.hp.com/go/mac-connect.

Computer does not meet system requirements

If your computer does not have enough RAM or a large amount of free space on the hard drive, the printer processing time will be longer.

1.Verify that the computer hard disk space, RAM, and processor speed meet the system requirements.

The system requirements are listed in the reference guide that came with the printer.

2.Make space available on the hard drive by deleting unwanted files.

If you continue to have problems

If you continue to have problems after investigating the troubleshooting topics, shut down your computer and then restart it.

If you still have questions after restarting your computer, visit HP Technical Support at www.hp.com/support.

User's guide

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Contents Users guide Acknowledgements Hewlett-Packard Company noticesTerms and conventions Contents HP Deskjet 5400 series Welcome Special features Get started Printer featuresButtons and lights Power button and lightPrint Cancel and Resume buttons PictBridge lights Paper traysUnfold the paper trays Paper guide TrayOut tray Fold the paper trays Use print cartridges Print cartridgesReplace print cartridges Ink-backup mode output Ink-backup modeInstalled print Result Cartridge Exit ink-backup modeNetworking Connect to the printerConnect through a networked computer Use an HP Jetdirect print serverPrint borderless photos Print photosGuidelines Prepare to printPrint Print photos with a borderQuality Best or Maximum dpi Small photos Large photos Open HP Real Life technologies HP Real Life technologiesColor options Photo print cartridgeStore and handle photo paper Maximum dpiStorage HandlingSave money when printing photos Camera Print photos from a digitalAbout PictBridge PictBridge printingPrint borderless photos Print photos with a border Mail Print other documentsLetters Documents Envelopes Brochures Print borderless brochures Greeting cardsQuality Normal or Best Print brochures with bordersPostcards Quality Normal, Best, or Maximum dpi TransparenciesLabels Paper Size A4 or US Letter Index cards and other small mediaIron-on transfers Print Select a print quality Printing tipsSet the page order Select a paper type Print multiple pages on a single sheet of paperResize a document Print previewChapter Setup dialog box Print settingsPrinter software Print dialog boxManage the printer Mac OS X Set a default printerAdd a printer Delete a printerClick Add Printer View and change the status of a print job Mac OS XView and change the status of a print job Mac OS X Install print cartridges MaintenancePrint cartridge combinations Selection numbersInstallation instructions Ink-backup modeRemove plastic tape Align the print cartridges Set the auto-off featureCalibrate color Calibrate print qualityPrint a test Automatically clean print cartridgesView estimated ink levels Maintain the printer bodyRemove ink from your skin and clothing Manually clean print cartridgesStore print cartridges Maintain print cartridgesOpen the HP Printer Utility HP Printer UtilityMac OS X HP Printer Utility panesPrinter does not print TroubleshootingVerify the following Check the printer lightsCheck the print queue Paper jamIf the printer still does not print Printer does not feed paper Paper problemsPrinter ejects paper Out-of-paper messagePrinter is stalled Paper weightPrinter prints on multiple sheets at once Printer prints on multiple sheets at oncePrint cartridge problem message Print cartridge problemsIncorrect print cartridge Photos do not print correctly Printing in ink-backup mode messagePrint cartridge is in the wrong slot message Check the paper trayColors are tinted or incorrect Check the printer settingsHorizontal lines appear on a photo Part of the photo is faded Part of the photo is fadedFading occurs on the edges of a photo Fading occurs near the edges of a photoImages in a connected digital camera do not print PictBridge problemsPictBridge lights are flashing State of the lights Streaks and missing lines Print quality is poorPrint is faded Too much or too little ink appears on Blank pages printDocument is misprinted Problems with borderless documentsStreaks appear in a light portion of a photo Ink smears Image is printed at an anglePhoto has unwanted border For most paper types Photo has an unwanted borderFor photo paper with a tear-off tab Printing in ink-backup mode Error messagesOut-of-paper message Out of paper messagePrinter lights are on or flashing Power light is flashingIf the In tray is empty What the lights indicateResume light is flashing Document prints slowlyBoth lights are flashing Multiple software programs are openIf you continue to have problems Paper SuppliesUSB cables Printer specifications SpecificationsEnvironmental statement Environmental informationReduction and elimination RecyclingPrint cartridge recovery Chapter Index USB