HP 5400 manual PictBridge problems, Images in a connected digital camera do not print

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Chapter 11

PictBridge problems

Images in a connected digital camera do not print

There are several reasons why images in a connected digital camera do not print:

●The digital camera is not PictBridge-compatible.

●The digital camera is not in PictBridge mode.

●The images are not in a supported format.

●You did not select any photos on the camera for printing.

Check the documentation that came with your camera to ensure it supports PictBridge.

If the camera does support PictBridge, make sure the camera is set to PictBridge mode. For instructions on setting the camera to PictBridge mode, see the documentation that came with the camera.

Verify that the digital camera is saving photos in a file format that the PictBridge transfer feature supports:

●EXIF/JPEG

●JPEG

Before you connect the digital camera to the PictBridge port on the printer, select some photos on the camera for printing.

PictBridge lights are flashing
State of the lights	Task

Connection light and the Error light are flashing

The printer has lost connection with the camera while printing.

Check the USB connection.

Connection light is on and the Error light is flashing

The camera has lost power.

Replace the camera batteries or connect it to a power supply.

60	HP Deskjet 5400 series

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Contents Users guide Terms and conventions Hewlett-Packard Company noticesAcknowledgements Contents HP Deskjet 5400 series Welcome Special features Printer features Get startedPower button and light Buttons and lightsPrint Cancel and Resume buttons Unfold the paper trays Paper traysPictBridge lights Tray Paper guideOut tray Fold the paper trays Replace print cartridges Print cartridgesUse print cartridges Installed print Result Cartridge Ink-backup modeInk-backup mode output Exit ink-backup modeConnect through a networked computer Connect to the printerNetworking Use an HP Jetdirect print serverGuidelines Print photosPrint borderless photos Prepare to printQuality Best or Maximum dpi Print photos with a borderPrint Small photos Large photos HP Real Life technologies Open HP Real Life technologiesPhoto print cartridge Color optionsStorage Maximum dpiStore and handle photo paper HandlingSave money when printing photos About PictBridge Print photos from a digitalCamera PictBridge printingPrint borderless photos Print photos with a border Print other documents MailLetters Documents Envelopes Brochures Quality Normal or Best Greeting cardsPrint borderless brochures Print brochures with bordersPostcards Transparencies Quality Normal, Best, or Maximum dpiLabels Index cards and other small media Paper Size A4 or US LetterIron-on transfers Print Set the page order Printing tipsSelect a print quality Resize a document Print multiple pages on a single sheet of paperSelect a paper type Print previewChapter Printer software Print settingsSetup dialog box Print dialog boxAdd a printer Set a default printerManage the printer Mac OS X Delete a printerView and change the status of a print job Mac OS X Click Add PrinterView and change the status of a print job Mac OS X Print cartridge combinations MaintenanceInstall print cartridges Selection numbersInk-backup mode Installation instructionsRemove plastic tape Calibrate color Set the auto-off featureAlign the print cartridges Calibrate print qualityView estimated ink levels Automatically clean print cartridgesPrint a test Maintain the printer bodyManually clean print cartridges Remove ink from your skin and clothingMaintain print cartridges Store print cartridgesHP Printer Utility Open the HP Printer UtilityHP Printer Utility panes Mac OS XVerify the following TroubleshootingPrinter does not print Check the printer lightsIf the printer still does not print Paper jamCheck the print queue Printer ejects paper Paper problemsPrinter does not feed paper Out-of-paper messagePrinter prints on multiple sheets at once Paper weightPrinter is stalled Printer prints on multiple sheets at onceIncorrect print cartridge Print cartridge problemsPrint cartridge problem message Print cartridge is in the wrong slot message Printing in ink-backup mode messagePhotos do not print correctly Check the paper trayHorizontal lines appear on a photo Check the printer settingsColors are tinted or incorrect Fading occurs on the edges of a photo Part of the photo is fadedPart of the photo is faded Fading occurs near the edges of a photoPictBridge lights are flashing State of the lights PictBridge problemsImages in a connected digital camera do not print Print is faded Print quality is poorStreaks and missing lines Blank pages print Too much or too little ink appears onProblems with borderless documents Document is misprintedStreaks appear in a light portion of a photo Image is printed at an angle Ink smearsPhoto has unwanted border For photo paper with a tear-off tab Photo has an unwanted borderFor most paper types Out-of-paper message Error messagesPrinting in ink-backup mode Out of paper messageIf the In tray is empty Power light is flashingPrinter lights are on or flashing What the lights indicateBoth lights are flashing Document prints slowlyResume light is flashing Multiple software programs are openIf you continue to have problems USB cables SuppliesPaper Specifications Printer specificationsReduction and elimination Environmental informationEnvironmental statement RecyclingPrint cartridge recovery Chapter Index USB