7Technical Support and Warranty
Warranty, Technical Support, and Repair
Your HP CapShare appliance sets the standard for quality and reliability, so you have made an excellent choice. HP Customer Care, HP's award-winning product service and support, also backs the HP CapShare appliance. While HP products set the standard for quality and reliability, if there are any problems while your product is under warranty, we will repair or replace it at no charge. You also have access to HP Customer Care phone support under your product's standard warranty. And, you can always take advantage of our free 24-hour electronic web support. These programs and others are described in the paragraphs below.
Your HP CapShare 920 portable e-copier warranty
Hewlett-Packard warrants this product against defects in materials and workmanship for a period of one year from receipt by the customer unless an alternate warranty coverage is selected by the customer. If Hewlett-Packard receives notice of such defects during the warranty period, Hewlett- Packard will, at its option, either repair or replace products which prove to be defective.
Should Hewlett-Packard be unable to repair or replace the product within a reasonable amount of time, the customer’s alternative remedy shall be a refund of the purchase price upon the return of the product to Hewlett-Packard.
This warranty gives the customer specific legal rights. Other rights, which vary from state to state or province to province, may be available.
Exclusions
The above warranty shall not apply to defects resulting from improper or inadequate maintenance by the customer, customer-supplied software or interfacing, unauthorized modifications or misuse, operation outside of the environmental specifications for the product, or improper site preparation and maintenance.
Note | This warranty does not apply if the product has been damaged by accident or misuse. |
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Warranty Limitations
HEWLETT-PACKARD MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THIS PRODUCT. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
In any state or province that does not allow the foregoing disclaimer, any implied warranty of merchantability or fitness for a particular purpose imposed by law in those states or provinces is limited to the one-year duration of the written warranty.
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THE REMEDIES PROVIDED HEREIN ARE THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HEWLETT-PACKARD BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
In any state or province that does not allow the foregoing exclusion or limitation of incidental or consequential damages, the customer may have other remedies.
