
troubleshooting help
problem | solution | |
There are | • | Check to see that you are using the highest possible print quality. Use a |
horizontal streaks |
| high print quality (Best) for your project. For information, see increase |
on the copy or |
| copy speed or quality on page 34. |
fax. | • | Print a |
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| print a |
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| – If ink is not filling the patterns completely, clean the cartridges. For |
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| information, see clean the print cartridges on page 41. After |
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| cleaning, try copying or printing the fax again. To reprint the fax |
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| from memory, see reprint faxes in memory on page 27. |
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| – If cleaning does not help, replace the print cartridges. For |
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| information, see replace the print cartridges on page 40. |
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The copy or fax is | • | Check to see that you are using the right type of paper for your project. If |
faded, or the |
| the paper you are using is too fibrous, the ink applied by your HP Fax |
colors are dull. |
| may not fully cover the print surface. Make sure you are using a paper |
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| that is appropriate for your HP Fax. For information, see recommended |
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| papers on page 7. |
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| Note: Your HP Fax is designed to work well on most paper types. Test a |
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| variety of paper types before buying large quantities. Find a paper type |
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| that works well and is easy to purchase. HP Premium Papers are |
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| designed for the best quality results. |
| • | Adjust the contrast of the copy or fax. For information on adjusting the |
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| contrast for copy jobs, see make copies lighter or darker on page 34. |
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| For information on adjusting the contrast for fax jobs, see change contrast |
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| on page 21. |
| • | Print a |
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| print a |
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| – If the colors do not appear correct on the |
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| print cartridges. For information, see clean the print cartridges on |
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| page 41. After cleaning, try copying or printing the fax again. To |
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| reprint the fax from memory, see reprint faxes in memory on |
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| page 27. |
|
| – If cleaning does not help, replace the print cartridges. For |
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| information, see replace the print cartridges on page 40. |
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The copy or fax is | • | Check to see if you are using the right type of paper for your project. If |
fuzzy or blurry. |
| the paper you are using is too fibrous, the ink applied by your HP Fax |
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| may not fully cover the print surface. For most documents, plain paper |
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| works well. For documents with dense output, such as |
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| graphics or photographs, use HP Premium paper for best results. For |
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| information, see recommended papers on page 7 and recommended |
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| • | Check to make sure you are using the highest possible copy quality. For |
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| information, see increase copy speed or quality on page 34. |
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50 | hp fax 1230 |