HP 1230 Fax manual Incoming calls, Auto Answer button to turn it on or off, Press Fax

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		fax problems

problem	solution
Incoming calls	•	Check to make sure Auto Answer is on. The green light next to the Auto
are not being		Answer button is lit when the feature is enabled. If the light is off, the
answered.		HP Fax will not automatically answer the phone when it rings. Press the
		Auto Answer button to turn it on or off.
	•	Check to see if the HP Fax is connected to the phone system correctly.
		Make sure the phone line is connected. To test the connection:
		– Press Fax.
		– Press Start, Black or Start, Color. If the HP Fax is connected to the
		phone system correctly, you will hear a dial tone.
		– Push the Cancel button to hang up. See the Setup Poster for
		information on setting up the HP Fax.

•Check to see if the ring pattern is set correctly. If you subscribe to a distinctive ring service through your telephone company, check that the HP Fax ring pattern is set correctly. If you do not subscribe to a distinctive ring service, make sure that the ring pattern is set to All Rings. For information on setting the ring pattern, see change the answer ring pattern (distinctive ringing) on page 26.

•If your HP Fax is on the same phone line as an answering machine, you may need to change the number of rings. For information, see answer fax calls when you use an answering machine on the same line on page 30.

•Check to see if you are using an ISDN (Integrated Services Digital Network) service. The HP Fax is a Group 3 fax machine. It is not designed for direct connection to an ISDN service. You can use the HP Fax with an ISDN service by connecting it to an analog telephone port (“R-interface”) on an ISDN terminal adapter.

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Contents Hp fax Series Safety information Contents Additional setup information Use the copy featuresMaintain your hp fax Fax optionsTechnical information Troubleshooting helpGet hp fax 1230 series support IndexContents Help Description Get helpFront panel overview Feature PurposeFront panel overview Get started Load originals Load originals and load paperLoad paper Recommended papers Tips for loading other types of paper in the input tray Papers to avoidSet the paper type Paper type Paper-type setting Recommended paper-type settings for copyingAvoid jams Set the paper sizeSend a fax Using the front panel of your HP Fax, you canCheck for dial tone Send a fax after temporarily changing settingsSend a basic fax Follow these steps to send a faxScan a fax into memory before sending Send a color faxBroadcast a fax to multiple recipients Press Start, ColorReceive a fax automatically Receive a faxReceive a fax manually Receive a fax when the hp fax is out of paper Set up speed-dialingCreate individual speed-dial entries Create a speed-dial group Add or remove recipients from a group Send a fax using a one-touch speed-dial buttonDelete speed-dial entries Schedule a fax Send a fax using the speed-dial buttonSchedule a fax to send later Generate fax confirmation and error reports Cancel a scheduled faxPoll for faxes Print reportsWhen the report you want appears, press Enter Set new defaultsGenerate system reports Change resolution Control resolution and contrastChange contrast Use shortcuts to access menu settings Set basic fax settingsSet the date and time Set the fax headerEnter text Set the rings to answer settingSet the paper size Adjust the volumeSet tone or pulse dialing Forward faxes to another numberEdit or cancel fax forwarding Set advanced fax settingsRedial a busy number automatically Change the answer ring pattern distinctive ringingRedial an unanswered number automatically Follow these steps to change the answer ring patternSet automatic reduction Set backup fax receptionReprint faxes in memory Connect and use other office equipment with your hp fax Use error correction modeDetect faxes received from older machines silent detect Connect and use a phone with your hp fax Connect the phone cord from the phone to connectorUse the fax features Use off-hook dialing Fax options Make copies Change copy settingsMake a basic copy Follow these steps to getting started making copiesIncrease copy speed or quality Set the number of copiesMake copies lighter or darker Reduce or enlarge a copy Set new defaultsEnhance text sharpness and photo colors Copy a photo Perform special copy jobsPrepare a color t-shirt transfer Number Copies Copy Quality Lighter Darker Reduce/ Enlarge Copy optionsUse the copy features Work with print cartridges Clean the exteriorPrint a self-test report Handle print cartridgesReplace the print cartridges Clean the print cartridges Restore factory defaultsAlign cartridges Setup Print Report Setup menu optionsConnect your hp fax to a phone, modem, or answering machine Set the language and country/regionConnector 1 on the HP Fax Paper jams Problem SolutionProblem Resolution Print cartridge problemsTips to avoid paper jams Message Materials available Continues to ask StatusHave already That can damage the print cartridgesOutput problems For information, see clean the print cartridges on Quality problemsFor information on loading originals, see load originals on Colors areThere are Paper-type settings for copying onOn the copy or Copy speed or quality on Fax Print a self-test report onCopy or fax Copy problems Fax problems HP Fax does Information on using the HP Fax with voice mailWith an answering machine Information on setting up the HP Fax Push the Cancel button to hang up. See the Setup Poster forIncoming calls Auto Answer button to turn it on or offAm having Error message Solution Error messagesSure the phone line is connected. To test the connection Broadcast fax Do the following FailureDocument Cannot loadAutomatic For more information, see reprint faxes in memory onStalled Print carriageRemoved all packing materials from the HP Fax Print cartridges, see handle print cartridges onError Code Error Definition Fax log error codesFax log error codes Hp fax Specifications Mode Speed ppm Print resolution dpi Copy specificationsFax specifications Physical specificationsEnvironmental specifications Power specificationsAdditional specifications Environmental product stewardship programRegulatory notices Regulatory notices Doc statement / déclaration de conformité CanadaHp fax 1230 series Declaration of conformity SafetyTechnical information Get hp fax 1230 series support Call elsewhere in the world Call in the U.S. during warrantyCountry/region Hp technical support Prepare your hp fax for shipmentWarranty service Hp fax 1230 series warrantyHewlett-packard limited global warranty statement Return your hp fax 1230 series for serviceLocal law Index Off-hook dialing, 31 one-touch speed-dial buttons Page Index Print cartridges Hp reorder number Order suppliesQ1685-90103 Visit the hp fax information center