HP 1230 Fax manual Error messages, Error message Solution, Broadcast fax Do the following Failure

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		error messages

problem	solution
I cannot receive a	•	Check to see that Auto Answer is on. The green light next to the Auto
fax on my		Answer button in the front panel is lit when the feature is enabled. If the
extension lines.		light is off, the HP Fax will not automatically answer the phone when it
		rings. Press the Auto Answer button to turn it on or off.
	•	Make sure the HP Fax is connected to the phone system correctly. Make
		sure the phone line is connected. To test the connection:
		– Press Fax.
		– Press Start, Black or Start, Color. If the HP Fax is connected to the
		phone system correctly, you will hear a dial tone.
		– Push the Cancel button to hang up. See the Setup Poster for
		information on setting up the HP Fax.

•Check to see if the telephone wall outlet is working properly. Try connecting a working telephone and phone cord into the wall outlet you are using for the HP Fax. If the phone does not work, call your local phone company for service. If the phone does work, try reconnecting the HP Fax to the telephone outlet using a different phone cord.

•If your HP Fax is on the same phone line as an answering machine, you may need to change the number of rings. For information, see set the rings to answer setting on page 23. For information on using an answering machine with your HP Fax, see answer fax calls when you use an answering machine on the same line on page 30.

error messages

error message	solution

Broadcast fax	Do the following:
failure.	• Check to make sure you dialed the number correctly and that the number
	you have entered is correct. For example, you might need to dial a “9”
	prefix depending on your phone system.

•Check the log to find out more about the failure. The log contains error codes for many common fax transmission errors. For information, see generate system reports on page 20.

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Contents Hp fax Series Safety information Contents Fax options Use the copy featuresAdditional setup information Maintain your hp faxIndex Troubleshooting helpTechnical information Get hp fax 1230 series supportContents Help Description Get helpFront panel overview Feature PurposeFront panel overview Get started Load originals Load originals and load paperLoad paper Recommended papers Papers to avoid Tips for loading other types of paper in the input traySet the paper type Paper type Paper-type setting Recommended paper-type settings for copyingAvoid jams Set the paper sizeSend a fax Using the front panel of your HP Fax, you canFollow these steps to send a fax Send a fax after temporarily changing settingsCheck for dial tone Send a basic faxPress Start, Color Send a color faxScan a fax into memory before sending Broadcast a fax to multiple recipientsReceive a fax Receive a fax automaticallyReceive a fax manually Set up speed-dialing Receive a fax when the hp fax is out of paperCreate individual speed-dial entries Create a speed-dial group Send a fax using a one-touch speed-dial button Add or remove recipients from a groupDelete speed-dial entries Send a fax using the speed-dial button Schedule a faxSchedule a fax to send later Print reports Cancel a scheduled faxGenerate fax confirmation and error reports Poll for faxesSet new defaults When the report you want appears, press EnterGenerate system reports Control resolution and contrast Change resolutionChange contrast Set the fax header Set basic fax settingsUse shortcuts to access menu settings Set the date and timeEnter text Set the rings to answer settingForward faxes to another number Adjust the volumeSet the paper size Set tone or pulse dialingEdit or cancel fax forwarding Set advanced fax settingsFollow these steps to change the answer ring pattern Change the answer ring pattern distinctive ringingRedial a busy number automatically Redial an unanswered number automaticallySet backup fax reception Set automatic reductionReprint faxes in memory Use error correction mode Connect and use other office equipment with your hp faxDetect faxes received from older machines silent detect Connect and use a phone with your hp fax Connect the phone cord from the phone to connectorUse the fax features Use off-hook dialing Fax options Follow these steps to getting started making copies Change copy settingsMake copies Make a basic copySet the number of copies Increase copy speed or qualityMake copies lighter or darker Set new defaults Reduce or enlarge a copyEnhance text sharpness and photo colors Perform special copy jobs Copy a photoPrepare a color t-shirt transfer Number Copies Copy Quality Lighter Darker Reduce/ Enlarge Copy optionsUse the copy features Handle print cartridges Clean the exteriorWork with print cartridges Print a self-test reportReplace the print cartridges Restore factory defaults Clean the print cartridgesAlign cartridges Setup Print Report Setup menu optionsConnect your hp fax to a phone, modem, or answering machine Set the language and country/regionConnector 1 on the HP Fax Paper jams Problem SolutionPrint cartridge problems Problem ResolutionTips to avoid paper jams That can damage the print cartridges StatusMessage Materials available Continues to ask Have alreadyOutput problems Colors are Quality problemsFor information, see clean the print cartridges on For information on loading originals, see load originals onPrint a self-test report on Paper-type settings for copying onThere are On the copy or Copy speed or quality on FaxCopy or fax Copy problems Fax problems Information on using the HP Fax with voice mail HP Fax doesWith an answering machine Auto Answer button to turn it on or off Push the Cancel button to hang up. See the Setup Poster forInformation on setting up the HP Fax Incoming callsAm having Broadcast fax Do the following Failure Error messagesError message Solution Sure the phone line is connected. To test the connectionFor more information, see reprint faxes in memory on Cannot loadDocument AutomaticPrint cartridges, see handle print cartridges on Print carriageStalled Removed all packing materials from the HP FaxError Code Error Definition Fax log error codesFax log error codes Hp fax Specifications Physical specifications Copy specificationsMode Speed ppm Print resolution dpi Fax specificationsEnvironmental product stewardship program Power specificationsEnvironmental specifications Additional specificationsRegulatory notices Regulatory notices Doc statement / déclaration de conformité CanadaHp fax 1230 series Declaration of conformity SafetyTechnical information Get hp fax 1230 series support Call elsewhere in the world Call in the U.S. during warrantyCountry/region Hp technical support Prepare your hp fax for shipmentWarranty service Hp fax 1230 series warrantyHewlett-packard limited global warranty statement Return your hp fax 1230 series for serviceLocal law Index Off-hook dialing, 31 one-touch speed-dial buttons Page Index Print cartridges Hp reorder number Order suppliesQ1685-90103 Visit the hp fax information center