HP 1230 Fax manual Prepare your hp fax for shipment, Country/region Hp technical support

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prepare your hp fax for shipment

Alternatively, you can ask your dealer or call HP at the phone number indicated in this booklet.

As part of our constant efforts to improve our phone support service, we advise you to check our website on a regular basis for new information regarding service features and delivery.

country/region	hp technical support	country/region	hp technical support
Austria	+43 (0) 810 00 6080	Ireland	+353 (0) 1 662 5525

Belgium (Dutch)	+32 (0) 2 626 8806	Italy	+39 (0) 226410350

Belgium (French)	+32 (0) 2 626 8807	Netherlands	+31 (0)	20 606 8751

Canada during	(905) 206 4663	Portugal	+351 21 3176333
warranty

Canada post-warranty	1-877-621-4722	Spain	+34 902 321 123
(per-call charge)

Europe (English)	+44 (0) 207 512 5202	Switzerland *	+41 (0)	84 880 1111
France (0.34 Euro/min.)	0892 69 60 22	United Kingdom	+44 (0)	207 512 52 02

Germany (0.12 Euro/	+49 (0) 180 52 58 143
min.)

* This Call Center supports German, French, and Italian speaking customers in Switzerland.

prepare your hp fax for shipment

If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your unit in for service, please follow the power off and rebox steps below to avoid further damage to the HP product.

1Turn on the HP Fax.

Disregard steps 1 through 6 if your unit will not turn on and the print carriage is in the home position. You will not be able to remove the print cartridges. Proceed to step 7.

2Open the print-cartridge access door.

3Remove the print cartridges from their holders, and lower the latches.

Caution! Remove both print cartridges and lower both latches. Failure to do so may damage your unit.

See replace the print cartridges on page 40 for information on removing the print cartridges.

4Place the print cartridges in an airtight bag so they will not dry out, and put them aside (do not send them with the unit, unless instructed to by the HP customer support call agent).

5Turn off the HP Fax.

6Close the print-cartridge access door.

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Contents Hp fax Series Safety information Contents Fax options Use the copy featuresAdditional setup information Maintain your hp faxIndex Troubleshooting helpTechnical information Get hp fax 1230 series supportContents Help Description Get helpFront panel overview Feature PurposeFront panel overview Get started Load originals Load originals and load paperLoad paper Recommended papers Tips for loading other types of paper in the input tray Papers to avoidSet the paper type Paper type Paper-type setting Recommended paper-type settings for copyingAvoid jams Set the paper sizeSend a fax Using the front panel of your HP Fax, you canFollow these steps to send a fax Send a fax after temporarily changing settingsCheck for dial tone Send a basic faxPress Start, Color Send a color faxScan a fax into memory before sending Broadcast a fax to multiple recipientsReceive a fax automatically Receive a faxReceive a fax manually Receive a fax when the hp fax is out of paper Set up speed-dialingCreate individual speed-dial entries Create a speed-dial group Add or remove recipients from a group Send a fax using a one-touch speed-dial buttonDelete speed-dial entries Schedule a fax Send a fax using the speed-dial buttonSchedule a fax to send later Print reports Cancel a scheduled faxGenerate fax confirmation and error reports Poll for faxesWhen the report you want appears, press Enter Set new defaultsGenerate system reports Change resolution Control resolution and contrastChange contrast Set the fax header Set basic fax settingsUse shortcuts to access menu settings Set the date and timeEnter text Set the rings to answer settingForward faxes to another number Adjust the volumeSet the paper size Set tone or pulse dialingEdit or cancel fax forwarding Set advanced fax settingsFollow these steps to change the answer ring pattern Change the answer ring pattern distinctive ringingRedial a busy number automatically Redial an unanswered number automaticallySet automatic reduction Set backup fax receptionReprint faxes in memory Connect and use other office equipment with your hp fax Use error correction modeDetect faxes received from older machines silent detect Connect and use a phone with your hp fax Connect the phone cord from the phone to connectorUse the fax features Use off-hook dialing Fax options Follow these steps to getting started making copies Change copy settingsMake copies Make a basic copyIncrease copy speed or quality Set the number of copiesMake copies lighter or darker Reduce or enlarge a copy Set new defaultsEnhance text sharpness and photo colors Copy a photo Perform special copy jobsPrepare a color t-shirt transfer Number Copies Copy Quality Lighter Darker Reduce/ Enlarge Copy optionsUse the copy features Handle print cartridges Clean the exteriorWork with print cartridges Print a self-test reportReplace the print cartridges Clean the print cartridges Restore factory defaultsAlign cartridges Setup Print Report Setup menu optionsConnect your hp fax to a phone, modem, or answering machine Set the language and country/regionConnector 1 on the HP Fax Paper jams Problem SolutionProblem Resolution Print cartridge problemsTips to avoid paper jams That can damage the print cartridges StatusMessage Materials available Continues to ask Have alreadyOutput problems Colors are Quality problemsFor information, see clean the print cartridges on For information on loading originals, see load originals onPrint a self-test report on Paper-type settings for copying onThere are On the copy or Copy speed or quality on FaxCopy or fax Copy problems Fax problems HP Fax does Information on using the HP Fax with voice mailWith an answering machine Auto Answer button to turn it on or off Push the Cancel button to hang up. See the Setup Poster forInformation on setting up the HP Fax Incoming callsAm having Broadcast fax Do the following Failure Error messagesError message Solution Sure the phone line is connected. To test the connectionFor more information, see reprint faxes in memory on Cannot loadDocument AutomaticPrint cartridges, see handle print cartridges on Print carriageStalled Removed all packing materials from the HP FaxError Code Error Definition Fax log error codesFax log error codes Hp fax Specifications Physical specifications Copy specificationsMode Speed ppm Print resolution dpi Fax specificationsEnvironmental product stewardship program Power specificationsEnvironmental specifications Additional specificationsRegulatory notices Regulatory notices Doc statement / déclaration de conformité CanadaHp fax 1230 series Declaration of conformity SafetyTechnical information Get hp fax 1230 series support Call elsewhere in the world Call in the U.S. during warrantyCountry/region Hp technical support Prepare your hp fax for shipmentWarranty service Hp fax 1230 series warrantyHewlett-packard limited global warranty statement Return your hp fax 1230 series for serviceLocal law Index Off-hook dialing, 31 one-touch speed-dial buttons Page Index Print cartridges Hp reorder number Order suppliesQ1685-90103 Visit the hp fax information center