HP 1230 Fax manual Print carriage, Stalled, Removed all packing materials from the HP Fax

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		error messages

error message	solution
Print carriage	•	Were you loading the print cartridges? If so, turn the HP Fax off. Flip the
stalled.		latches down, and then turn the unit back on again. Make sure that you
		wait at least 10 seconds for the carriage to stop before raising the
		latches. For more information, see replace the print cartridges on
		page 40.
	•	Check to see that the HP Fax is turned on. Look on the front-panel display
		(or check for a green light on the front panel). If the display is blank, the
		HP Fax is turned off. Check the connections. See the Setup Poster for
		information on setting up the HP Fax.
	• Are you using the HP Fax for the first time? Make sure that you have
		removed all packing materials from the HP Fax.
	• Are you using the print cartridge for the first time? Make sure that you
		have removed the protective tape from the nozzles on both print
		cartridges. Do not touch the gold contacts. For information on handling
		the print cartridges, see handle print cartridges on page 39.
	• Do you have a paper jam? For information on paper jams, see paper
		jams on page 45 and avoid jams on page 10.
	•	Do the print cartridges need to be cleaned? Print a self-test report to
		check the print cartridges. For information on cleaning print cartridges,
		see clean the print cartridges on page 41 and for information on printing
		a self-test report, see print a self-test report on page 39.
	•	Did you try to add paper to the input tray while printing? Remove the
		paper, turn off the HP Fax, and then unplug the power cable from the
		back of the HP Fax. Wait a few seconds, and then plug in the power
		cable and turn the HP Fax on.

Print cartridge	•	Check to see if the print cartridge is missing or the incorrect print
missing.		cartridge is installed. If not, remove and reinsert the cartridges, making
		sure to snap them into their holders. For information, see replace the print
		cartridges on page 40.
	•	Did you remove the protective tape from the print cartridge? Carefully
		remove the green tape from the print cartridge. Do not remove the gold
		contacts. For information, see handle print cartridges on page 39 and
		replace the print cartridges on page 40.

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Contents Hp fax Series Safety information Contents Additional setup information Use the copy featuresMaintain your hp fax Fax optionsTechnical information Troubleshooting helpGet hp fax 1230 series support IndexContents Help Description Get helpFront panel overview Feature PurposeFront panel overview Get started Load originals Load originals and load paperLoad paper Recommended papers Set the paper type Papers to avoidTips for loading other types of paper in the input tray Paper type Paper-type setting Recommended paper-type settings for copyingAvoid jams Set the paper sizeSend a fax Using the front panel of your HP Fax, you canCheck for dial tone Send a fax after temporarily changing settingsSend a basic fax Follow these steps to send a faxScan a fax into memory before sending Send a color faxBroadcast a fax to multiple recipients Press Start, ColorReceive a fax manually Receive a faxReceive a fax automatically Create individual speed-dial entries Set up speed-dialingReceive a fax when the hp fax is out of paper Create a speed-dial group Delete speed-dial entries Send a fax using a one-touch speed-dial buttonAdd or remove recipients from a group Schedule a fax to send later Send a fax using the speed-dial buttonSchedule a fax Generate fax confirmation and error reports Cancel a scheduled faxPoll for faxes Print reportsGenerate system reports Set new defaultsWhen the report you want appears, press Enter Change contrast Control resolution and contrastChange resolution Use shortcuts to access menu settings Set basic fax settingsSet the date and time Set the fax headerEnter text Set the rings to answer settingSet the paper size Adjust the volumeSet tone or pulse dialing Forward faxes to another numberEdit or cancel fax forwarding Set advanced fax settingsRedial a busy number automatically Change the answer ring pattern distinctive ringingRedial an unanswered number automatically Follow these steps to change the answer ring patternReprint faxes in memory Set backup fax receptionSet automatic reduction Detect faxes received from older machines silent detect Use error correction modeConnect and use other office equipment with your hp fax Connect and use a phone with your hp fax Connect the phone cord from the phone to connectorUse the fax features Use off-hook dialing Fax options Make copies Change copy settingsMake a basic copy Follow these steps to getting started making copiesMake copies lighter or darker Set the number of copiesIncrease copy speed or quality Enhance text sharpness and photo colors Set new defaultsReduce or enlarge a copy Prepare a color t-shirt transfer Perform special copy jobsCopy a photo Number Copies Copy Quality Lighter Darker Reduce/ Enlarge Copy optionsUse the copy features Work with print cartridges Clean the exteriorPrint a self-test report Handle print cartridgesReplace the print cartridges Align cartridges Restore factory defaultsClean the print cartridges Setup Print Report Setup menu optionsConnect your hp fax to a phone, modem, or answering machine Set the language and country/regionConnector 1 on the HP Fax Paper jams Problem SolutionTips to avoid paper jams Print cartridge problemsProblem Resolution Message Materials available Continues to ask StatusHave already That can damage the print cartridgesOutput problems For information, see clean the print cartridges on Quality problemsFor information on loading originals, see load originals on Colors areThere are Paper-type settings for copying onOn the copy or Copy speed or quality on Fax Print a self-test report onCopy or fax Copy problems Fax problems With an answering machine Information on using the HP Fax with voice mailHP Fax does Information on setting up the HP Fax Push the Cancel button to hang up. See the Setup Poster forIncoming calls Auto Answer button to turn it on or offAm having Error message Solution Error messagesSure the phone line is connected. To test the connection Broadcast fax Do the following FailureDocument Cannot loadAutomatic For more information, see reprint faxes in memory onStalled Print carriageRemoved all packing materials from the HP Fax Print cartridges, see handle print cartridges onError Code Error Definition Fax log error codesFax log error codes Hp fax Specifications Mode Speed ppm Print resolution dpi Copy specificationsFax specifications Physical specificationsEnvironmental specifications Power specificationsAdditional specifications Environmental product stewardship programRegulatory notices Regulatory notices Doc statement / déclaration de conformité CanadaHp fax 1230 series Declaration of conformity SafetyTechnical information Get hp fax 1230 series support Call elsewhere in the world Call in the U.S. during warrantyCountry/region Hp technical support Prepare your hp fax for shipmentWarranty service Hp fax 1230 series warrantyHewlett-packard limited global warranty statement Return your hp fax 1230 series for serviceLocal law Index Off-hook dialing, 31 one-touch speed-dial buttons Page Index Print cartridges Hp reorder number Order suppliesQ1685-90103 Visit the hp fax information center